Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Parts Avatar

Parts Avatar

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Parts Avatar?
grey stargrey stargrey stargrey stargrey star

Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
652
value
457
shipping
467
returns
341
quality
1,500
This company does not typically respond to reviews

Instant Feedback

10,543 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Joseph R.
Unfollow Joseph R.
Share Review
Report Review

Happy Camper
March 30, 2021

Had a rough time looking for parts for my older motorhome, until I came across Parts Avatar, a very well set up website and system, to find what u need, with competitive prices to boot. And free delivery to your door for anything over $ 100.00, cant complain about that.! Well done

Date of experience: March 30, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Joseph,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

Arrived as ordered and on time.
March 30, 2021

Site was easy to navigate and parts availability is extensive. I easily found what I required, ordered it and was done in no time. Part ordered arrived on time and in good condition.

Date of experience: March 30, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi John,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
Follow Warren X.
Unfollow Warren X.
Share Review
Report Review

Excellent, I'm very happy with your service!. Very fast and products with excellent quality.

Date of experience: March 30, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Warren,
We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
Follow Gerald L.
Unfollow Gerald L.
Share Review
Report Review

Ford F150 parts
March 29, 2021

Parts that I ordered were exactly as required. No issues at all. Delivery was quick. Process was convenient. Great job on keeping me aware of the shipment status.

Date of experience: March 29, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Gerald,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
1 review
0 helpful votes
Follow Russ Y.
Unfollow Russ Y.
Share Review
Report Review

Good quick service
March 29, 2021

Good selection of parts for me and excellent prices and fast shipping.

Date of experience: March 29, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Roseann,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
Follow Dieter R.
Unfollow Dieter R.
Share Review
Report Review

F150 Window mechanic
March 29, 2021

Parts are working, shipping in time.
Will buy again at Parts Avatar

Date of experience: March 29, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Dieter,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
Follow Terrena M.
Unfollow Terrena M.
Share Review
Report Review

Positive review
March 29, 2021

The radiator we ordered was a very decent price and arrived quickly.

Date of experience: March 29, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Terrena,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Very Pleased with Parts Avatar
March 29, 2021

This is my second time with purchasing auto parts from Parts Avatar. The first purchase was a fuel pump and assembly - the second was - front - left and right CV joints and axils. Being sure to write all details of your cars / make / model / engine size / etc; - a person should have no problem with receiving the right part or parts in new condition and in a reasonable friendly time manner. You usually also have several car part manufacturers to choose from as well.

Date of experience: March 29, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi John,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.

Canada
1 review
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Recent Purchase
March 28, 2021

I was very pleased with the overall transaction. The delivery was quick and the products were in perfect condition and exactly what I ordered.

Date of experience: March 28, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi James,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

Good prices
March 28, 2021

Great prices, fast shipping, good selection of parts from lower to high quality.

Date of experience: March 28, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Richard,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
Follow Calvin G.
Unfollow Calvin G.
Share Review
Report Review

Balljoints
March 28, 2021

Great service and delivery... had the parts I needed and I will definitely order from them again

Date of experience: March 28, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Calvin,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

HV oil pump
March 27, 2021

I ordered a High Volume oil pump for a small block Chev. I had no problem finding what I needed on your website. The parts were delivered on time and undamaged. This was my second order from Parts Avatar. I will continue to do business with them.

Date of experience: March 27, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Steve,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
Follow Les Z.
Unfollow Les Z.
Share Review
Report Review

Satisfied
March 27, 2021

Parts arrive earlier than expect and comparable pricing

Date of experience: March 27, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Les,

Thank you so much for your feedback. We truly appreciate it. We would love to do business with you again.

Canada
1 review
0 helpful votes
Follow Wesley F.
Unfollow Wesley F.
Share Review
Report Review

Resonator? Is it worth the price.
March 25, 2021

My part came in sooner than expected. Fit was amazing... no troubles. I'll be buying all my part from Parts Avatar. Love the fact they have a convenient payment plan. That gives me more options for buying more product from Part Avatar. Only problem I'd have is the tracking... I gave up on even trying to track my parcels.

Date of experience: March 25, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Wesley,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

Return no problem
March 25, 2021

Wagner rotors returned (warped), refund issued no problem.

Date of experience: March 25, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi John,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
1 helpful vote
Follow cole E.
Unfollow cole E.
Share Review
Report Review

Completely messed up my order
April 24, 2021

I will never order from here again. When I called to let them know they messed up i was told it was my fault

Date of experience: March 25, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Cole,

We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.

Canada
1 review
0 helpful votes
Follow Waldemar C.
Unfollow Waldemar C.
Share Review
Report Review

Prompt & efficient
March 25, 2021

Quality parts arrived on time, staff was very helpful and at a very competitive price.

Date of experience: March 24, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Waldemar,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
Follow Theresa T.
Unfollow Theresa T.
Share Review
Report Review

Everything was
March 24, 2021

Awesome. My experience was great will order my items from you in the future

Date of experience: March 24, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Theresa,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
Follow joseph U.
Unfollow joseph U.
Share Review
Report Review

WOW
March 24, 2021

Very competitive price and it was here in a couple of days!

Date of experience: March 24, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Joseph,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
1 review
0 helpful votes
Follow Cenon V.
Unfollow Cenon V.
Share Review
Report Review

My experience is always great, Asking the chat room for exact parts I need.

Date of experience: March 24, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Cenon,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.