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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Have ordered from paintscratch several times and the color match is always great!
Some of the items were missing from the intial delivery, but the Support team was great in responding to my message and sending the remaining items. Haven't fully used the products yet, but so far so good.
I love the product, the process, and PaintScratch's interaction with me via email throughout the entire transaction from start to finish to ensure that the right product was delivered on time, and their eagerness to correct anything problems with the order, such as, color match, etc. The process to order what I needed was user friendly and some additional items were suggested. The painting tips are very helpful. Overall, I am extremely happy with my order. Thank you PaintScratch.
Received paint that matched perfectly in a timely fashion.
Seamless blending and finish. The product is easy to use and great quality
The paint matches and I practiced but the foam on the paint pen just isn't consistent so I didn't get the results I'd hoped for.
Most importantly the 2oz. Touch-up paint received was a perfect match. Followed by that the instructions received for testing and use clear and simple.
Shipping and follow up is hreat but they continue to ask if I'm satisfied and I haven't used the product yet.
The paint was of high quality and ship faster than expected. The color was about a shade or two lighter. I had the option to return for adjustment but I opted to work with what I had. Matching older paint can be a challenge. I would definitely use them again.
I purchased a driver quality 1957 Chevy Bel Air which had obviously been painted (perhaps several times) during its almost 70-year life. Including a color change so the original build info was useless. I picked a color (Tropical Turquiose) that looked correct and bought a touch up kit for nicks and scratches. It matches so well, I plan to buy more to tackle some larger areas. Good product, good company.
I was impressed that my paint arrived early. I also liked the follow up emails to make sure everything went well.
All good.maybe I missed the date of delivery,.thanks that would be nice to have
Hey all, the color for the Yaris 2019 sapphire is quite darker than it should be. Would it be possible to make it a bit lighter? Thanks!
Product is great, but instructions leave a lot to be desired. They are inconsistent on the bottle AND on several pages on the website. It didn't mention the risk of painting in cold weather, which I did. Now I'm left with tons of micro-cracks in the paint.
The product was delivered promptly and is exactly what was ordered.
I received my order in a timely manner, but it came wrong. I contacted the seller and they promptly sent me a new order which came correct. Thank you
Easy to use paint pens, would purchase again. Product was exactly as described.
No, issues with color. Looks good. One of the spray caps didn't work but since I had two cans I was able to use the same spray on both cans.
Website makes it very easy to pick the exact color of your car, but despite the ease of ordering, the paint didn't match very well. It was supposed to be a metallic "pearl" white, and it looks just like basic white when applied - even with the clear coat. Disappointing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members