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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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I appreciate that I can easily get the right tri-coat paint for my car but also customize my order to get more pearl coat than base coat, as that's what works best.
I got my painter pen yesterday. It's was a perfect match and I covered up my nick marks up pretty great. Definitely happy with the product
Ordering was easy; the website was super easy to navigate and I was able to find exactly what I needed quickly. The kit arrived with things safely packaged and protected. The kit has everything I need for a couple of quick touch-ups on my 1984 VW Vanagon Westfalia. Color matches and the buffing compound and clear coat are a great addition to have in the kit!
Would have liked to see the 2K clearcoat instead of the 1k but the paint was a perfect match and I c an always buy the 2k clear coat locally
Right paint and easy to order. Easy to use website. Faster than expected shipping. Competitive pricing.
2nd time I have used your products. Color match has been excellent both times, and the easy to understand use instructions are spot on making the job very satisfying. Thank You.
Very pleased with my experience
From finding the correct color, size availability, placing my order to receiving and directions of how to apply. A great experience
Haven't had a chance to use the paint yet. When I do get the chance to paint my van and my daughter's car then I will be able to give an accurate review.
Order arrived quickly, was reasonably priced. Better value than oem touch up pen.
Perfect color match to my W124 Mercedes! Would recommend to anyone who needs to buy paint for an project car
Service great good marching color fast delivery is case I need ed I recommend my freands
This is the best touch up paint l have ever use. It match perfectly i have a 1968 chevy truck, you can not see were the scratch was. The paint fill it in very well Two coats, dry fast. I will buy again if i need to. Very fast shipping, i would like to thank every one at paint scratch for great service, John
The ordering process was easy and I received exactly what I ordered in a very reasonable amount of time. Thanks!
The Jet Black did not match my trucks interior color. Now looking for an alternative color or have to replace the interior trim.
I am pleased with product. Website is not the easiest to navigate when purchasing multiple products or switching from car paint to wheel paint.
Easy to use website! And prompt service. I'm writing more of this to use 50 characters
The kit we ordered came with everything we needed and was a perfect match for the color of our vehicle!
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

