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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,801 reviews

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California
1 review
0 helpful votes
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Buick paint
September 2, 2022

Perfect match. Easy application. Great product. Will buy again

Date of experience: September 2, 2022
Pennsylvania
1 review
0 helpful votes
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N/A
September 2, 2022

Have not used product yet.
No review at this time.

Date of experience: September 2, 2022
Colorado
1 review
0 helpful votes
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Honda Diamond Pearl
September 2, 2022

The color was a perfect match since Honda's Diamond Pearl is very hard to achieve from a spray can. The two step process made the perfect color near OEM. I am impressed. Thanks

Date of experience: September 2, 2022
Washington
1 review
0 helpful votes
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Keep up the good work!
September 2, 2022

Easy to order and sent quickly - even for such a new model vehicle. We've used you folks in the past for touch up paint kits and you never disappoint!

Date of experience: September 2, 2022
Texas
1 review
0 helpful votes
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GR86 track bRed
September 2, 2022

From rock chips and a horrible rubbing from my bike rack the paint match was great and cleans up nicely with sanding and clear. It's the perfect thing for obsessed new car owners. Only thing is that when pressing down use paper first as sometimes can flow out more than you want

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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I purchased Spray Paint Kit (tricoat), blending solvent, sandpaper, masking tape, tack rags and plastic spreaders to do some work on my car. I'm happy with the paint quality. It matched my car's color 100%. I wasn't sure how to use blending solvent and it didn't work very well for me - be careful if you are not sure how to use it. Also, I can't recommend buying masking tape - it leaves a yellow mark on the edge of the painted coat.

Date of experience: September 1, 2022
Florida
2 reviews
0 helpful votes
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Paint review
September 1, 2022

Previous experience with product was excellent. This order was to resupply stock after previous order dried up.

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Paint and clear coat
October 1, 2022

I applied both.
The paint was fine.The color matched.
The clear coat is awful. Totally ruined the paint.

Date of experience: September 1, 2022
Illinois
1 review
0 helpful votes
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Color Match
September 1, 2022

I have not had a chance to use the paint yet, but the experience so far has been excellent in terms of service and ease of ordering.

Date of experience: September 1, 2022
North Carolina
1 review
0 helpful votes
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Touch up paint
September 1, 2022

Very helpful in finding paint color for my vehicle.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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As promised
September 1, 2022

Great quality paint. Matched perfectly. I've used this paint through an air brush and straight out of the bottle.

Date of experience: September 1, 2022
Georgia
1 review
0 helpful votes
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Great service
August 31, 2022

Thanks. Haven't done a sampling but did on the last order. It was spot on. Balboa Blue.

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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Spray paint
September 30, 2022

The paint is in different shade and to dark!
After your company requested paint code label I went to BMW dealer, they sed that for newer model cars all paint info you can find on this sticker.
I did provide you with sticker picture
But no answer yet.

Date of experience: August 31, 2022
Illinois
1 review
0 helpful votes
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Fast shipping
August 31, 2022

Haven't used it yet. Still doing a repair. Fast shipping.

Date of experience: August 30, 2022
California
1 review
0 helpful votes
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Base paint fail
September 29, 2022

After touch up paint, prior to clearcoat, i tried sanding p5000- after 10 seconds, the touch up paint ( 4 layers) pealed off completely. I tried again, this time no sanding, just ran a wet towel with alcohol on it to clean ( after a full 1 day I let it dry). The alcohol ( just isopropyl Alc/) dissolved the whole base paint. Thats not what i expected. It should hold after a day( its california here- temperatures at around 80 and its nice and dry so paint should have cured). Disappointed.

Date of experience: August 30, 2022
Texas
1 review
0 helpful votes
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Great nozzles
August 30, 2022
Updated review

Intuitive website, easy, to use, new paint nozzles great, paint seems to even out itself, impossibe to make run. Love thus comoany.

Date of experience: August 30, 2022

Like the new tips
August 30, 2022
Previous review

Good pressure, new tips better, dont clog, so dont have to soak them.

Date of experience: August 30, 2022
Georgia
2 reviews
0 helpful votes
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Good match
August 30, 2022

1985 jeep Wagoneer limited Olympic White which is different from GM Olympic White.
Good match and quick shipping.

Date of experience: August 30, 2022
North Carolina
1 review
0 helpful votes
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Dark burnt orange
August 30, 2022

Well pleased with service and product as was with prior purchase

Date of experience: August 30, 2022
Indiana
1 review
0 helpful votes
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Variety of paint products
August 30, 2022

Easy website to use. They had a large number of paint products, i. E. pens, aerosol, brushes applications.

Date of experience: August 30, 2022
Arkansas
2 reviews
0 helpful votes
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Perfect match. I keep coming back.
August 30, 2022

I appreciate that I can easily get the right tri-coat paint for my car but also customize my order to get more pearl coat than base coat, as that's what works best.

Date of experience: August 30, 2022