On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to use website! And prompt service. I'm writing more of this to use 50 characters
The kit we ordered came with everything we needed and was a perfect match for the color of our vehicle!
I was happy to find an aerosol version of touch up paint for my old BMW '02! I am currently going through a refresh of my engine compartment and these cans are the perfect answer! Thanks again...
Good until you push for a lengthly review. Thats on site jabber not paint scratch. This review of every experience needs to be ratcheted down
Excellent, start to finish. Always good service, quick delivery and excellent paint matches.
Great product, arrived on time and perfect match to vehicle paint. Would use again
My Ford is painted a color not typically used, either in primary or trim, as local auto shops told me to go to Ford, who were zero help. Your online color patch convinced me of the correct match. The extra detail for the product helped me make sure I ordered enough to paint two bumpers already painted black. Good stuff
I've used PaintScratch to match original factory paint colors on two Fords from the 50's and another from the 60's. Perfect results each time. Reasonable turn around time on orders too.
I use Paint Scratch for all my touch up paint. I have about 4 - 1 oz bottles of different colors for cars I enjoy. All colors including a rare Porsche color from the 80's are perfect matches.
Great color match, you must be patient and follow directions for a truly professional look. I was not patient and didn't follow directions 100% but it still turned out ok.
Great service and perfect paint match. I had rock chips on my 3 day old Bronco and paint scratch was the first place I thought of to go
Great experience thus far. All items arrived as ordered. Much Appreciated Thank you!
Very expensive for small bottle. The 2 different factory colors I ordered are close but not a perfect
Match on either.
Easy and precise information on how to order the correct product(s) needed. Seemed to be the most logical
Easy to filter down to what exactly I need. Lots and lots of detailed instructions.
Ordered the touch up paint for my car, haven't tried it out yet but it looks like a great match.
I've ordered from Paintscratch before and have had good color match and good quality paint
Ordering was easy! Shipping was fast. Color was Spot On! Thank you
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members