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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,797 reviews

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Nebraska
1 review
0 helpful votes
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Paint stick
September 16, 2025

I received my paint stick and I've used it, but the paint seems very hard to come out of the end of the tip even after shaking it multiple times it does eventually come out

Date of experience: September 6, 2025
Illinois
2 reviews
0 helpful votes
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Touch up
September 16, 2025

Still have to see how close match is. Will update you.

Date of experience: September 6, 2025
Michigan
1 review
0 helpful votes
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No muss no fuss just service
September 16, 2025

As usual all went smoothly. Although you could use a faster shipping setup.

Date of experience: September 6, 2025
New York
1 review
0 helpful votes
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Paint touch up
September 16, 2025

Everything came great color match was dead on thanks

Date of experience: September 6, 2025
New York
1 review
0 helpful votes
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Great purchase
September 16, 2025
Updated review

The paint matches perfectly and comes with easy to follow directions if I ever need spray color or color for a different vehicle I ll buy from here.

Date of experience: September 5, 2025

Very easy you knew the color of my black car can't...
August 25, 2025
Previous review

Very easy you knew the color of my black car can't wait to get kit

Date of experience: August 15, 2025
Missouri
1 review
0 helpful votes
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1968 mustang presidential blue
September 15, 2025

Paint is a perfect match. Sprays well. I know from previous experience with this color to use a darker primer, as light gray tends to cover thin. Quality of the paint is great. Recommend purchasing the hand trigger makes job easier

Date of experience: September 5, 2025
Pennsylvania
1 review
0 helpful votes
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Good match
September 15, 2025

I wanted to touch up a few minor chip marks on my 71 sunflower yellow vett. The paint I received was good match.

Date of experience: September 5, 2025
Virginia
1 review
0 helpful votes
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Your company really goes above and beyond for your customers!
September 15, 2025
Updated review

I was doing great until I went to apply a second base coat (because it was a bigger project than I realized) and had to order more but other than that, it's been great experience doing business with you. This has to be my 4th time now ordering from because you have the exact paint I need for my car. I can not think of anyone else that offers this kind of service. Thank you everyone at Paint Scratch, you rock!

Date of experience: September 4, 2025

The paint matches perfectly and I haven't had no problems...
August 25, 2025
Previous review

The paint matches perfectly and I haven't had no problems. I'm now on to the front bumper. Thanks paint scratch for being a company that supplies paint for people who want to do it yourself. Thanks, Melinda

Date of experience: August 14, 2025
Texas
1 review
0 helpful votes
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Paint
September 14, 2025

I haven't used it yet but the process seems to be quite simple

Date of experience: September 4, 2025
Pennsylvania
1 review
0 helpful votes
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Happy with purchase
September 14, 2025

The color match was very good. After looking at other sites we picked PaintScratch because of price and reviews. Delivery was made in a decent time-line. Would use again if needed.

Date of experience: September 4, 2025
Texas
1 review
0 helpful votes
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Got my paint..
September 14, 2025
Updated review

Great... until. I needed to write 20 characters. Then annoyed

Date of experience: September 4, 2025

Great service
May 17, 2025
Previous review

Great communication said enough. Don't ask me to write 50 characters. Now that's not acceptable to me

Date of experience: May 7, 2025
Florida
1 review
0 helpful votes
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To touch-up a few chips
September 14, 2025
Updated review

I just bought a new '57 Chevy and I discovered a few chips. I needed a very rare color "Dusk Pearl "

Date of experience: September 3, 2025

Hello, I had trouble removing something from my cart
August 24, 2025
Previous review

Hello, I had trouble removing something from my cart.

Date of experience: August 13, 2025
Massachusetts
1 review
0 helpful votes
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Great product and service.
September 13, 2025

Great selection, price, and service. Color is perfect match.

Date of experience: September 3, 2025
Iowa
1 review
0 helpful votes
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I've bought touch up paint in the past from dealers, and all I ended up with was having to work through another middle man. Dealers don't make paint or mix it either, so why add an unnecessary step and cost? The dealer only carried on hand that year's color line up, yet was always out of the most popular colors leaving me to special order at least one anyway. PaintScratch got them all here at the same time, in just the amount I needed for each job.

Date of experience: September 3, 2025
Georgia
1 review
0 helpful votes
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Great match and delivery.
September 12, 2025

The paint came quickly as promised. Went on smooth and matched perfectly.

Date of experience: September 2, 2025
South Carolina
1 review
0 helpful votes
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Perfect color match!
September 12, 2025

Perfect color match! Ordering was easy and it took about 3 weeks for delivery.

Date of experience: September 2, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect match
September 12, 2025

These guys know how to mix paint perfectly no other way thank you

Date of experience: September 2, 2025
Indiana
1 review
0 helpful votes
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Perfect Match
September 12, 2025

All three colors I ordered are pretty perfect matches for my vintage 1969 and 1978 cars.

Date of experience: September 2, 2025
Arkansas
1 review
0 helpful votes
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Great service!
September 12, 2025

I received my paint in a timely manner. Unfortunately, it did not match due to the age and deterioration of the vehicle paint. Will send a part in to color match.

Date of experience: September 2, 2025
Illinois
1 review
0 helpful votes
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Paint repair kit
September 12, 2025

Received my order on time and the paint matched perfectly was a simple kit and was easy to use

Date of experience: September 2, 2025