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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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I received my paint stick and I've used it, but the paint seems very hard to come out of the end of the tip even after shaking it multiple times it does eventually come out
As usual all went smoothly. Although you could use a faster shipping setup.
Everything came great color match was dead on thanks
The paint matches perfectly and comes with easy to follow directions if I ever need spray color or color for a different vehicle I ll buy from here.
Very easy you knew the color of my black car can't wait to get kit
Paint is a perfect match. Sprays well. I know from previous experience with this color to use a darker primer, as light gray tends to cover thin. Quality of the paint is great. Recommend purchasing the hand trigger makes job easier
I wanted to touch up a few minor chip marks on my 71 sunflower yellow vett. The paint I received was good match.
I was doing great until I went to apply a second base coat (because it was a bigger project than I realized) and had to order more but other than that, it's been great experience doing business with you. This has to be my 4th time now ordering from because you have the exact paint I need for my car. I can not think of anyone else that offers this kind of service. Thank you everyone at Paint Scratch, you rock!
The paint matches perfectly and I haven't had no problems. I'm now on to the front bumper. Thanks paint scratch for being a company that supplies paint for people who want to do it yourself. Thanks, Melinda
The color match was very good. After looking at other sites we picked PaintScratch because of price and reviews. Delivery was made in a decent time-line. Would use again if needed.
Great... until. I needed to write 20 characters. Then annoyed
Great communication said enough. Don't ask me to write 50 characters. Now that's not acceptable to me
I just bought a new '57 Chevy and I discovered a few chips. I needed a very rare color "Dusk Pearl "
Hello, I had trouble removing something from my cart.
Great selection, price, and service. Color is perfect match.
I've bought touch up paint in the past from dealers, and all I ended up with was having to work through another middle man. Dealers don't make paint or mix it either, so why add an unnecessary step and cost? The dealer only carried on hand that year's color line up, yet was always out of the most popular colors leaving me to special order at least one anyway. PaintScratch got them all here at the same time, in just the amount I needed for each job.
The paint came quickly as promised. Went on smooth and matched perfectly.
Perfect color match! Ordering was easy and it took about 3 weeks for delivery.
All three colors I ordered are pretty perfect matches for my vintage 1969 and 1978 cars.
I received my paint in a timely manner. Unfortunately, it did not match due to the age and deterioration of the vehicle paint. Will send a part in to color match.
Received my order on time and the paint matched perfectly was a simple kit and was easy to use
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

