Overstock.comReviews 1,318

I actually haven't had a "bad" experience with this site. As with any "outlet" always doublecheck prices elsewhere and compare quality. The 10 day shipping isn't an issue for me as I like the $2.95 flat rate. I have never had to return an item so can't speak to return policies/customer service. The only issue I've found is that alot of the "bargains" are actually refurbished items, not new. While refurbished can be good and save money, there are some things you really are better off with new. I have ordered several items over the past few years and overall, I am satisfied.

We used overstock.com two years ago for Christmas gifts. One of the gifts we ordered was sent to another state. Constantly checking on where our order went to, we finally got a response and they claimed to mail a new one out. It turned out that the second order also got mailed to a different state! Continually trying to get resolution to the situation, we just gave up. We never got our intended purchase and we never were given any type of refund.

The prices at overstock.com are not really discounted. They may receive overstock items but some things are actually more expensive than if you were to purchase at a local retailer.

Unfortunately I can't give this website a good review.

This an American site offering goods at USA prices. The incentive for me was that i was getting quality goods at a bargain due to the £ being stronger than the dollar. The price for any item is always totalled at the checkout together with shipping, duties and taxes so theres nothing elese to pay when it arrives. However recently the owners of this site have gotten greedy. I recently was about to make a purchase. The single item costing $149.00 = £99.00. The shipping, duties and taxes were then added. (fair enough) However I suddenly i had a shock because noticed that the price of the item in £s was no longer equivilent to the price in US $s. I had clicked on the link for my basket to be converted to english pounds and instead of it converting to £99 It converted to £130. I contacted them via their online chat to complain. They told me because it was being shipped to UK they had to charge for this. I told them that the shipping was not the issue and that it was the fact that the price for the item itself had increased. They had no acceptable answer and despite making a formal complaint ive heard nothing from them. I had ordered from them in the past and this act of greed had not occurred. I won't be making any more purchases from this site again. I might as well go in search for the same quality in the UK. If i pay the price I was being scammed by I am sure i will find what i am looking for on terra firma.