OptiContactsReviews 200

Half the price of other online Contact Lens vendors. Will definitely continue to order!

Sitejabber says i have to write 100 characters, so the rest of this is just filler. Thats weird. I don't know what else I have to say to convince people to buy from OptiContacts, but I guess Sitejabber feels you want to read more instead of less. They must be the reason Twitter doubled their 140 characters too. If you're reading this, you already know that OptiContacts is cheap and fast. Now I'm just wasting your time because Sitejabber said I have to. I would not have wasted my time or yours, if I didn't think OptiContacts was worth it, but I hope they decide to go with another review service than the very-demanding Sitejabber.
I'm going to hit send now and I hope my review is satisfactory to them. Adios muchachos!

I did have to wait a few extra days because the lenses I ordered were out of stock, but overall I am very happy with the transaction. They sent an email right away to let me know that it would take a few extra days, which I appreciated. It was helpful that they were able to confirm my prescription with the doctor's office so that I didn't have to make any phone calls. I am new to wearing contacts and I am very happy with how easy it was to order these.

This was not worth the hassle. On the 8th, I placed my order online and my credit card was charged immediately. On the 10th I received an email that said my contacts "were not in inventory" and "The approximate wait time for the lenses to arrive to our facility is around 7 to 10 business days." They also assured me this delay "would normally affect all retailers." On the 21st (a weekend day), I called Opti for an update and I received this by email: "It seems that your package is scheduled to ship out of our facilities in the next 48 business hours." I received my contacts on the 26th. All totaled I waited 18 days for my contacts. Of course Opti did not apologize but instead went on the defensive and said I had them within 10 business days. Well, it was 13 business days from when I ordered on the 8th. Beware, they invite you to review them on Trust Pilot and respond with a defensive response to which you cannot reply, nor can you change or delete your review. I should have cancelled the order, but they had already charged my card and it takes days for a credit to be applied. It was a matter of choosing one hassle over another. The bottom line: make sure you have a couple of pairs left before you order from OptiContacts. They don't tell you they are not in stock until AFTER your card is charged.

You will notice different processing and shipping fees for the exact same products if you're a returning user vs. a new user. When logged in, they tried to charge me $81 to re-order a prescription. When logged out and entering my prescription information the same exact product with shipping and processing would have been $71. The shipping and processing fees were higher and the price per box of contacts was lower. They would have taken $81 from a returning customer like myself but $71 from a new user. No thanks. Order elsewhere.