OnTracReviews 1,481

They left my package by the driveway far away from the front door in plain view while it was raining. When I found my package it was soaking wet and the box was open so Im pretty sure they were looking to take something from it. Horrible company.

These guys are absolutely the worst! Nothing arrives on time, it is sent back to the sender without even trying to deliver, and the one that did make it was thrown in the snow at the street. Why in hell are these guys in business!

I cancelled my Home Chef meal account because of them using OnTrac. I haven't received my last 2 orders and of course if I do, the food will be spoiled! Following their tracking of the boxes, they keep saying "will deliver on the next business day". One box is 2 weeks late and the other is one week late! Very unreliable service!

Worst delivery service everWas told the package was going to be delivered on 5 December here we are 10 December still waiting no word from them keeps getting delayed in Denver which is only an hour and a half away I could've went there and picked it up faster than they deliver it talk to Walmart they don't really give a crap about this they're going to write a report will see how far that goes

Omg I can't believe legit company's still use these losers, I had one guy open his car door while I was standing there, throw the package on the ground and told me to pick it up! This time I'm still waiting on it was supposed to be delivered 4 days ago worst and I mean WORST delivery company ever!

What should have taken 1 day has now been a wk for the delivery of my package!

CANT GET A HOLD OF ANYONE!

I've have a few deliveries from OnTrac and all experiences have been unacceptable. They currently are holding a package of mine - and have been for over a week. I've called the office several times but no one answers the phone.

They have now lost TWO of my packages totaling out to $700! You can't call their number, you can't reach them and theirs nothing you can do about it. I ordered items from the company Evo for snowboard gear and now I don't think I will again.

The supplies to be delivered are incontinent supplies for my son. The boxes were already in their warehouse 6 days ago according to the shipment tracking. I tried to call the 800 number, no answer or out of service. I emailed several times, no answer. This is the worst shipping company ever.

This has got to be the biggest sorry $#*! delivery service ever, and the people investigating complaints on delivers are a poor excuse as far as investigating they won't say sorry your right your package was delivered to the wrong address or it wasn't delivered at all. I think they are a scam of a business, and they are getting away with stealing people's packages.

OMG! I thought it was just us, with the absolute worst shipping experiences with OnTrac. Wow. Since all of you have pretty much said it all, about how terrible this place is, I don't have much more I can add. But with the upmost sincerity I will say, On Trac Shipping sucks donkey ballz. Sincerely. Regards.

Been waiting on a package since tuesday 12/2/19 they keep changing my delivery date now til 12/9/19, i wish body building will use another delivery carrier, now ill think about it before i order something from them, not if they use this carrier..

I ordered yarn. It arrived 4 days after guaranteed delivery date and the whole package stank of cigarette smoke upon arrival. Gross!

Unreliable... has now delayed my delivery by 4 days when my package was in the same city I live in since 9am this morning. Ridiculous. If you have the option to use different shipping, use anybody else.