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On the Beach

2.5

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On the Beach Reviews Summary

On the Beach has a rating of 2.5 stars from 269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with On the Beach most frequently mention customer service and whole holiday. On the Beach ranks 24th among Travel Search Engine sites.

service
29
value
27
shipping
16
returns
17
quality
24
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GB
1 review
1 helpful vote
Follow Wendy E.
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Very good...
October 11, 2012

Very good... the service was outstanding... perfect from all the zone.

Date of experience: October 10, 2012
GB
1 review
0 helpful votes
Follow Laura C.
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Good service
October 11, 2012

Good service. It's fantastic... really the experience there was great. Fabulous from every where.

Date of experience: October 10, 2012
Germany
1 review
0 helpful votes
Follow Szidonia J.
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Is a good website
October 11, 2012

Is a good website. They have good deals. I really appreciate them.

Date of experience: October 10, 2012
GB
1 review
0 helpful votes
Follow Christopher L.
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Easy to use site, everything booked from one place.

Date of experience: October 10, 2012
Germany
1 review
2 helpful votes
Follow Margaret L.
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We have used On The Beach a few times now and have always been very pleased with their service. The whole thing runs smoothly from start to finish

Date of experience: October 10, 2012
GB
1 review
0 helpful votes
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Answered all my queries
October 10, 2012

Answered all my queries. Details given were spot on. Fabulous job really.

Date of experience: October 9, 2012
GB
1 review
0 helpful votes
Follow Rebecca H.
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I was really impressed with how well everything was organised and how easy it was to book online. The price was really good and I will be looking to book my next holiday with them.

Date of experience: October 9, 2012
Germany
1 review
0 helpful votes
Follow Andrew B.
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Excellent service from the beginning till end. Outstanding... Marvelous... really they are.

Date of experience: October 9, 2012
Germany
1 review
0 helpful votes
Follow Karen S.
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Good site
October 10, 2012

Good site. Really very helpful. All staffs were much cooperative.

Date of experience: October 9, 2012
GB
1 review
0 helpful votes
Follow Vivien H.
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No problems booking, step by step instructions in manage your booking

Date of experience: October 9, 2012
GB
1 review
5 helpful votes
Follow Mark W.
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Fantastic, your people phoned me a few days before the holiday to ask if i realized the airport was over 100km, they changed me to a fantastic hotel just 20 mins from the airport... really pleased and will use you again thank you.

Date of experience: October 9, 2012
GB
1 review
0 helpful votes
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Very pleased with ease of booking with 'On the Beach.' Certainly better value for money than any other website we have used. Efficient and no problems experienced.

Date of experience: October 9, 2012
Germany
1 review
0 helpful votes
Follow Catherine G.
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Have booked with On The Beach a number of times now & have had no problems. Will continue to do so & recommend to friends.

Date of experience: October 8, 2012
GB
1 review
0 helpful votes
Follow Kelly J.
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Easy to deal with from start to finish, from booking the holiday to getting the tickets. Would definately use them again

Date of experience: October 8, 2012
Germany
1 review
0 helpful votes
Follow Patricia J.
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Easy to book and excellent service. Thanks to all staff members who were very helpful.

Date of experience: October 8, 2012
Germany
1 review
0 helpful votes
Follow Faye M.
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Easy to use, exactly what I needed. Awesome service really.

Date of experience: October 8, 2012
GB
1 review
0 helpful votes
Follow Robert L.
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Easy to navigate, book and manage. I used this web site few times before and so far have had no problems.

Date of experience: October 8, 2012
GB
1 review
0 helpful votes
Follow Norman F.
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I HAVE USED ON THE BEACH TWICE. I WILL USE THEM AGAIN.THE ORGANISATION OF THE FLIGHT, TRANSFERS AND HOTEL/APTS WENT VERY WELL. YOU GET WHAT YOU PAY FOR AND ON BOTH OCCAAISIONS IT WAS FINE.

Date of experience: October 8, 2012
GB
1 review
0 helpful votes
Follow Michael Y.
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Beautiful location, excellent hotel & surroundings, friendly staff.

Date of experience: October 8, 2012
Germany
1 review
0 helpful votes
Follow Teresa R.
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Good service really fantastic. Members were very supportive. Outstanding holiday vacation spot.

Date of experience: October 8, 2012

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onthebeach.co.uk
Founded in 2004
Cheadle, GA