Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
On the Beach has a rating of 2.5 stars from 269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with On the Beach most frequently mention customer service and whole holiday. On the Beach ranks 24th among Travel Search Engine sites.
We monitor reviews for authenticity
Superb value for money, easy to book, fab communication. Very happy with this company and will book through again and always. FANTASTIC.
What can I say, good price and no problems from looking on the internet to booking my break - will defo be booking again.
Very good service no complaints. Thanks for this great service. Always helpful.
Good service. Quick and easy transaction and all information was very clear. Reliable service no doubt.
Very easy to book, everything went straight forward would definitely use this company again.
Good web site, easy to negotiate, trouble free booking.
Excellent price and good communication with on the beach
Everything was on time, as advertised and the staff were helpful and friendly.
Nice place to stay go again. Thanks to all the staff members, they were just good.
On the beach were fine everything was booked as requested
So pleased its the first time we used on the beach and I have been recommending them already!
Everything was on time and getting to our destination was very smooth and no problems.
Easy to book and good service. The staff members were very cooperative.
I have used on the beach previously. The descriptions of resorts, accommodation and locations are always honest and reliable
Got the cheapest apartments we could find through this site and they were great, with living/diner then partition wall with beds the sofa also turned into a bed and under it there is a pull out mattress
Very good and speedy service throughout. They made the journey excellent.
Professional and friendly service. Everything went smoothly and in a proper manner.
Can't fault on the beach holidays for service this was the fourth time I have used the company and will again and have recommended to family and friends to compare prices. I'm always impressed.
Answer: Terrible avoid booking at all costs. Also a premium rate number and no one in customer services accepts responsibility. Complaints are email only and a 56 day response time.
Answer: Onthebeach give you an email reference with your booking. It's not your personal email, so airlines can't contact you directly. It's worth contacting your airline to see if they can do anything. Ryanair now have a workaround for this issue. Go to their website and watch.
Book super cheap all inclusive holidays & hotels with deposits from just? 50pp! Save on low cost flights & accommodation in 1000's of destinations worldwide!

