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On the Beach Reviews Summary
On the Beach has a rating of 2.5 stars from 269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with On the Beach most frequently mention customer service and whole holiday. On the Beach ranks 24th among Travel Search Engine sites.
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Very clear and concise. I was very surprised on the simple services despite bad reviews I have previously heard.
All fine with onthebeach - booked before and will again as the prices are great value. All documentation made easy to print
Everything perfect as usual and we didn't face any problem. In fact we enjoyed a lot.
I have used your company many times in the past 7 years and never had any problems. I always recommend you to all my friends and family. Great service and price.
Easy to use website, good prices, and everything went well when we traveled.
Perfect, I booked it last minute. I along with my family enjoyed every minute over there. It was awesome!
Fantastic, great hotel will go again. They just fabulous in every manner of their service.
The procedure for booking was good and i have no problem with on the beach
We had good service and would travel booking with on the beach again
I will go to holiday 100% on the beach. It's really great having fun over there.
Excellent service would book with you again. Thanks a lot for this marvelous service.
Had no problems at all. Easy to follow every processes.
On the beach wer pretty good with the information they provided... would book with them again on my next holiday.
Excellent service, good follow up, only nuisance is the emails for other holidays, in the run up to actually going on holiday, can only go one holiday at a time
On the beach website and booking experience was easy to use and there were no hidden costs. Everything was taken care of and reminder emails made sure we were prepared.
Easy to use and found us a great place to stay, however I didn't realise you had two separate log-ons to print off boarding tickets for outbound and inbound, last minute check meant all was ok in the end.
Very good easy on line booking and document retrieval
Very good and helpful very good deals would use again
Very good, maybe a bit over-priced as some people on the same holiday reckoned i could have got it cheaper elsewhere but all in all i am satisfied with on the beach and would use them again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members