OnlineTires

Ordered through amazon. These idiots had a great price up and i hit place your order. Couple days later i get an email saying the reason for the great price is because they had a glitch in there system. I had a great deal, then as i was waiting on them to arrive, they changed the price and now i either pay a crazy expensive price with a whopping 10 percent discount-oh wait that is expired, or i try and get 300 bucks back. Idk how ill do that

I ordered two sets of tires on a Sunday. I had not received any information from them by Tuesday so I called, based on information on other reviews, to make sure the tires I had ordered were in stock and expected to ship on time. I was told there was no problems and to "expect a tracking number by 6:00pm". Of course, nothing. I called back the following day "expect a tracking number by 6:00pm", again nothing. I called back the third time and upon making reference to the previous two calls I was told I would get an email immediately with tracking information. I did in fact get emails but they were nothing more than notice of them creating the shipping labels, not physically shipping them. So, they eventually arrived. I have so far only mounted one set and of the (4) tires one had a bulge in the sidewall. I had it dismounted and there was a very clean edge split in the bead that could not have possibly been caused by any of the mounting equipment, which I watched being done. Of course Onlinetires.com blamed the tire store that mounted them, apparently Onlinetires.com years of tire experience supersedes the laws of physics. To be frank, it is such a shady outfit it I was not exactly surprised. So as usual nowadays the customer takes the hit. This place sells "old stock" tires and offers very poor customer service so it's a lose-lose for the consumer. You can find most if not all the tires they offer elsewhere for only a few more dollars and I would suggest paying that in hopes of having a better experience.

Ordered my tires at 4pm on a Friday after calling and confirming that they were in stock. I had to call Wednesday because I never got a tracking order, which they say they provide within 48hrs, come to find out they haven't even shipped them yet. I asked for an explanation as to why and got excuses about about the money not clearing and the tires not in stock... Money cleared that Friday and the tires WERE in stock as per my first phone call. Great prices but poor customer service.

I was skeptical about ordering given some of the reviews. Per some of the reviews, I called and spoke to a rep named Josh who said my tires were out of stock (seems that they all are) but could get them in two days and ship out. I just received them as he said within 5 days of ordering. I am very pleased. My only complaint was not receiving an email stating they were shipped. I would buy from then again--but would order over the phone again not through the web site.

Had my tires in 5 days! Brand new tires, with stickers. No signs of age or wear. Cheapest price on the internet.
I placed an order with them on Monday morning, rushing through the process because I wanted the tires ordered fast. I didnt see all the bad reviews until after I placed the order, and it really worried me. I emailed the company the same night (Monday) just to confirm that the tires were in stock and the order was being processed. No answer. Emailed them Tuesday, again... No answer. Now I was worried, they took my money right away but no answers in emails, no contact from the company besides the initial order confirmation. Wednesday morning I checked me email and I recieved a "Tracking Update" from FedEx. The tires were set for Delivery on Saturday, shipping from Cali. I was so happy! And I looked at the tracking update page and realized that Monday afternoon the company had send the shipment information to FedEx for PickUp. So the same day that I ordered, the company sent a request for pickup and delivery of my tires. Fast, quick, easy process. Their customer service isnt great, but the company is legit, and cheaper than many other places.

You guys NEED TO PAY CLOSE ATTENTION on their disclaimer's Policy, yes I agree on both negative and positive side of this website situation. Please guys this is a very simple understanding, most of you are pissed of and upset and not knowing exactly how their operating system works. Yes they are cheap and yes they can potentially get the tires for you if they can. However NO ONE can beat their prices that is the bottom line. READ their disclaimer's policy, there inventory always shifts ever 24hrs. Im telling you this if you want a good deal you need to be $#*!en patience.

After reading many of the poor reviews of this company I was very reluctant to order from them. I was not able to find my tires anywhere else so I ordered from Onlinetires.com. I placed my order on line, which was very easy, on Monday PM, on Tuesday AM I emailed them to see if the tires were in stock and when they would be shipped. That afternoon I received a replay stating that the tires were in stock and would be going out that day. I received the tires on Thursday PM. I could not be happier with the service.

I feel like a current review needs to be done for this company seeing as how the majority of what I have found was a few years old. Most of them were pretty bad reviews, many of them mentioning that the out of stock items are rarely, if ever, updated to reflect the current information. This lead to a communication breakdown with those buyers and the company, causing the buyer to sit around afraid that they got "it" stuck to them. Knowing this, I called ahead to see if they had the tires I was looking for in stock. Rep told me they did not, and it would be about 2 weeks until I should expect to see the tires at my door step. Phone was answered quickly, rep was honest and courteous, and they still had the best deal I could find on what I was looking for with a great shipping rate. So I went for it.
2 days later I got a shipping notice from UPS saying that they received 4 packages.
6 days later including (Saturday and Sunday,) all 4 of the tires (correct) were sitting at my door step.
Bottom line, for anyone who is easily scared away by negative reviews. My experience was GREAT. I will buy again.

Seeing the mixed reviews I was somewhat put off to ordering from here but with the best prices around, I had to give them a chance. I was looking for a tire that has been on backorder for a couple of months now, everywhere locally they were sold out and no word on when they would be getting more. I called OnlineTires in advance to check if they had them in stock before placing my order. My call was answered quickly and the rep I had talked to was very helpful. He was able to confirm with me that he had a pair of the backordered tire I was looking for and provided me with a shipping quote. I then ordered it through their website (wanted to pay through Paypal hence I didn't order over the phone). I received a confirmation email right away, the next day I received an email stating they created a shipping order for my tires through FedEx, and then the next day I received the tires at my house. Overall I am very happy with the price/customer service with my first buying experience from OnlineTires.com. I placed the order on a Tuesday afternoon and received my tires Thursday afternoon (shipping was fast due to both of us being located in CA).
I would definitely do business with them again!"

I ordered 2 sets of 4 tires at different times from them. Each time the payment is accepted and nothing is mentioned that the specific tire brand is out of stock. When I bought from them the first time, they called and offered something different instead. The second time they did not even bother contacting me and I was just waiting for the tires. Finally I called them and same story again, they do not have my brand of tires, instead they offer something else. Also when i called they kept putting me on hold and couldn't find my order. They are a waste of time!

After reading various reviews on this company most not too good I decided to call to order my tires as many reviews have mentioned problems with ordering on line. The gentleman that took my order had to wait a very long time to check on the tires (said it was computer problems) and then told me they did not have them it stock and been back ordered for a long time. (where have I heard that before). Tires were Bridgestone S-04 Pole Position for rear 350z 235/50-17 #2. When I told him that the website said they were available he said that their website doesn't keep up on what is in stock (?). WHen I said that was strange and that there have been other problems reported with the company he hung up on me. I called back and asked to speak with Jonathan (from other posts it was mentioned that he was good to go to. I called a seperate number (seperate company) and talked with him but no go. He said his company had such a large inventory of tires that their online inventory system couldn't keep track of it. I will have to side with most others on this company. BUYER BEWARE.