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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very good.informative. Help me to be ready and sure that I will travel.
Nice site and user friendly. The follow up confirmation was prompt as well as the follow up phone call.
Very good price! And a lot of customer service given!
Very good experience last day, so i want try with you more more than every one
I booked similar and cheaper tickets 8 hours earlier, but something went wrong and I did not get my booking!
This is my first time online booking, please improved your online chat conversation and provide quick assistance online chat.
Excellent service and satisfaction service. Took time but worth waiting gave me a better price as I was traveling Internationally. The agents that assisted me were all very patient with all my questions and answered all.
It is easy to find cheap flights on the website even last minute ones.
THEY CHARGE QANTAS ( COMMERCIAL) FLIGHTS IN USD WHILE MAKING OUT THAT THEY ARE AUD!
COMPLAIN TO QANTAS. AS I WILL BE FOR THIS BLATANT RIPOFF SCAM!
Excellent and cheap flights. You can't beat it for a second time flying.
Got the help that i wanted.They were polite and took time to take me through the process.
It was an awesome experience booking with one travel will recommend to our friends and family
Quick easy affordable prices good value good money
It was very easy and convenient, i am looking forward to get the best experience
Great user friendly application and was treated with excellent service.
Great prices quik accces great customer service I always purchase my tickets one travel never haa issue and have always help me
Excelente servicio y atención muy recomendable y precios super buenos
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Lots of additional services added in separate slides...
Found a flight with better times and fewer dollars in maybe 10 minutes! Now that's what I like.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are a US based company and tickets issued in US dollars which is stated on the confirmation page upon final check out.