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The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
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Good services, better prices and easy to pay, I recommend this page
Can't print from booking website and it ran slow. Also name have been from booking to One Travel.
Really fast and efficient service - easy to navigate.
I had an average experience, it was quick and cost efficient.
Easy to use and a good price, I really appreciate the facility to use.
Waiting way too long on phone on hold with music JUST TO PAY FOR MY CARRY ON LUGGAGE BEFORE 4 HOURS IS UP AS IT'S CHEAPER. VERY FRUSTRATING PROCESS!
Found the right airline for a good price with the dates I wanted!
Pretty good but when it comes to help they don't do it. All travel agents want is new booking they don't want to bother to help you on previous bookings.
Very easy for follow instructions and make decisions.
Wonderful. Jenny from One Travel Chat assist provided an excellent service assisting me in modifying my flight booking.
One travel is my favorite air ticket search site because it makes it very Easy to book a flight,they give quick response,cheaper options and agents are very patient,polite,concern, long-standing
I have been charged of COA which is not acceptable. What is COA and why I am being charged and not even mentioned on the summary while booking?
We have reached out to this customer to give her direct contact information for one of our representatives
To assist with any questions she may have.
God bless you all for your endless support,love and care to your beloved and faithfully customers.
Thank you all.
Very convenient. Transaction process went smooth. I will, definitely repeat the expereience and will recommend.
Easy to book. Good price. Excellent add on options.
Fantastic,good service and very fast service and very
1- they took 3 full days of calling and sending emails and talking to assistants to finally accept my payment.
2-each assistant that i call moves me to other one and eventually they say that they will call me back, and they didnt.
3- some assistants told me to send an email to a certain email adress but also didnt get any reply,and finally some assistant after 1 hour call gave me the offer, told me to acc and how to fix the problem and he will call back in 15 minutes but she didnt call back.
4. For some reason my first flight in the route was cancelled so they offered me the only option is a flight with 6 hours earlier, and they wrote down in the email "do you accept?" I pressed by mistake "yes", and i directly before even the page loaded exits, still with no verification method ( that with each step i did alot of them) they changed the flight.
Which means that these 6 hours will be added to my waiting time in the next airport.
4- i called the flight agency they said that there is another option but they need approavmant from my agency.
5- i called On travel, and again the assistants move me from one to another and they say they will call back in two hours but still, didnt get a call.(his name is noel)
6- finally someone actually told me that he cant move my flight so im stuck in an airport for 6 hours, although it means that it will cost me alot of money.
**Litterally wont advise this company to my worst enemy.
Thank you for your feedback.
I have been trying for two days to book tickets, my cal card company approved the credit card, one travel company still for some reason identifcations, i called them,sent them emails, each one advises me to do something different. At the end i cancelled my booking.
Easy to find something I like it's but what don't like is this 50 character thing
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.


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