On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very easy booking and impressed with follow up phone call
Thank you for your help and support in making my travel safer and comfort
Thank you for your feedback. We look forward to assisting with your future travel needs
User friendly and clear instructions. This is my best experience online in making a booking to travel on Caribbean Airlines.
Thank you for your feedback. We look forward to assisting with your future travel needs
Great. Easy to do. Easy to understand. What else can be said? At a crunch time where my funds were low, I was able to book a flight. Thank you.
Thank you for your feedback. We look forward to assisting with your future travel needs
Thank you for your feedback. We look forward to assisting with your future travel needs
It was simple to use.
I thought I wouldn't be able to join family for Christmas but here I found a booking for return trip flights that fit in my budget...
Thank you for your feedback. We look forward to assisting with your future travel needs.
Good ok thanks but I'm still waiting for the barcode with jetstar and my itinerary please thanks again
Good so far, searched screen by screen for a suitable flight and completed my booking
Thank you for you feedback. Please contact our representatives with any questions or concerns.
The booking process was fast and easy. The Information was clear and easy to understand. Will definitely come back to this site
Thank you for your feedback. We look forward to assisting with your future travel needs.
Salbatore was one step ahead of my needs, so it was very fast for me to change my date for traveling and it didn't cost as much as I thought. On top of that, he was very friendly and polite.
Good, and cheap greatly appreciated, and will be used to better
Thank you for your feedback.
Great so efficient and experienced teem in aviation industry
It's pleasure to deal with such organisation.
Thank you for your feedback. We look forward to assisting with your future travel needs.
A lot of options a little hard to sort that out too complicated
Thank you for your feedback.
The service was very easy and quick. Thank you very much.
Thank you for your feedback. We look forward to assisting with your future travel needs.
II had know problems with them and they were very helpful
Thank you for your feedback. We look forward to assisting with your future travel needs.
Very easy to book your flight, I had know problem booking my flight and do upgrades
Easy to book... good prices. Was able to purchase all additional services easily.
Thank you for your feedback. We look forward to assisting with your future travel needs.
Berry nice this travels...good I love this one travels...very very help
Quite clear. First booking, flights not available. Second booking, cost to upgrade tripled.
Very easy and fast to make a reservation for fly tickets
Easy to navigate. Right price, right time, right place. Who could go wrong!
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We look forward to assisting with your future travel needs