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One Kings Lane

1.5

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One Kings Lane Reviews Summary

One Kings Lane is an online home decor and furniture store that offers a wide selection of products from various brands. The website features a variety of categories, including living room, bedroom, kitchen, dining, and more. Customers can browse through the products, read reviews, and make purchases online. One Kings Lane also offers free shipping on orders over $49 and a 30-day return policy.

This summary is generated by AI, based on text from customer reviews

service
84
value
76
shipping
75
returns
70
quality
70

We monitor reviews for authenticity

Wisconsin
1 review
2 helpful votes
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Ordered one item over the 4th of July weekend. I am under the understanding that they only offer limited items at limited times. So why then will my item purchased not ship until Aug 3rd? This seems really a long time. Very disappointed and that info was not given until I received the confirmation email.

Date of experience: July 10, 2013
Illinois
1 review
1 helpful vote
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Shipping takes FOREVER! It was more than a MONTH before I got all the items I ordered. The basically have no return policy unless the item you order is damaged or broke... so forget changing your mind or deciding the value isn't there... you are stuck with it. I found I could have gotten the things I ordered elsewhere for a competitive price, and faster shipping, and a more generous return policy. I will never buy anything from them again. I will just look, find what I like, then search until I find it somewhere else.

Date of experience: June 26, 2013
Georgia
1 review
2 helpful votes
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This review is for the vintage/ antiques listings only. One Kings Lane has their vendors sign a pledge that they are giving the consumer a true deal on the listing. Dealers are clambering to get on because they are actually raising the prices they sell the item for in a retail setting by as much as 100% to falsly discount it and pay the commission to One Kings Lane. A recent sale of a sofa is a prime example. He sofa was in a retail store for 1200. 00. The dealer listed it on One Kings Lane for a retail priceof around 3200. 00 reduced to 2400. 00. The sofa actually sold to some poor sole who then payed for velvet glove delivery to there home. I'm all for making a profit and a buyer should be savvy, but don't bill yourself as a discount site when this seems to be the norm in the antiques and vintage listings.

Date of experience: May 6, 2013
Illinois
1 review
4 helpful votes
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I had a bad experience with them and would not In a million years recommend them! I ordered an accent table and not only did it take them six weeks to deliver and when they did some of the mail parts were missing. The table was not complete and it was so frustrating to deal with them. First they said that their vendor was the one to blame and it onl took them another 2 weeks to answer. Finally, I am returning the product and will never ever order from them!

Date of experience: February 22, 2013
California
2 reviews
1 helpful vote
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This site is nice and the prices are lower than what you can find online for the exact same item... however they are still pricey. I have bought quite a bit, I like the quality of the items and they do a good job packing the items to make sure they reach in good shape. I did have a problem once with a bent poster and they did not have stock of the item any longer so they told me to keep the item and they refunded my money.

Date of experience: December 3, 2012
New York
23 reviews
86 helpful votes
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I love the stuff they have on this site but was afraid to risk buying from them since most of their stuff is a bit pricey. To try them out, I recently purchased some kids toys and clothes (nothing very expensive) and was pleased. They do take a while to process/ship, but I remember they list the expected arrival dates on the items before I purchased them so I knew that ahead of time, and they don't charge you until your stuff ships. I like this site and would use them again, but I'm not sure I'd ever buy a $6000 dresser from them or anything.

Date of experience: November 8, 2012
New York
10 reviews
9 helpful votes
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I ordered a little bookshelf. The charge for "white glove" delivery was very high, but it took over 6 weeks, and they sent it to the wrong address at first! Too much of a hassle and not tremendous value. I'm not rushing back.

Date of experience: December 28, 2011

From the business

One Kings Lane's luxury furniture and home decor, along with its expert design services, make it easy for you to live your style and create a home you'll love.