Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CabinetParts has a rating of 4.4 stars from 2,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
We monitor reviews for authenticity
Your instruction to identify my replacements for our 20 year old cabinets was simply and straight forward.
The new hinges work great and yor direction for installation was perfect. 5 starsw here!
The package arrived but it was in rough shape. The one drawer slide had a damaged plastic part used to adjust the drawer broken. I still was able to install as no adjustment was needed. But It would be nice to reinstall one that was not broken. I did respond to an email and tried to notify but unfortunately it was mot set up for correspondence.
Was unfortunate that my door opening was1/2 " to small for the correct size, had to order the smaller size, which is tiny.
Directions where not good, but did figure it out the template worthless
However the product seems to be very good quality, but should be for what I paid for it
Stopped by a local cabinet shop and was able to identify the original bracket maker. They directed me to Cabinet Parts and I was able to find what I needed, which was just a bracket the hinge attached to. Small part, big help for 30-year-old cabinets (cost way more to ship than the part cost :). Just what I needed and everything is back in order. Thankful for all who helped me.
Parts received in good order and in good packaging. But these may be the wrong parts for my application. I am working with your support to figure this out.
From the time I placed the order until the arrival of my parts, your company provided a professional impromptu service. Keep up the good work!
I cancelled my online order within 5 minutes of placing the order but the message said I was unable to cancel even though the policy says a cancellation is available within 30 minutes of placing an order. So I immediately called customer service and they said I could not cancel because the item was already shipped to the warehouse. Within 5 minutes? Really? I don't think I was treated fair and I do not want to pay for shipping when I return the item.
As soon as I received my items I knew I had ordered the wrong parts. I contacted this company and was told I can return them as long as they are new in the package, No problem! Now I'm being told I can return them but will only get $18 back from my $42 DOLLAR PURCHESE! I feel like I'm being robbed! I understand the shipping is not cheap but was less than $10 so there restocking fee is $14 dollars!
THAT IS A COMPLETE RIPOFF! I will never use them again and will make sure no one I know does!
I placed my order for cabinet door pulls. They had what I needed in stock at the best price around. They shipped quickly. And arrived as expected. What more can you ask?
Don't like that you charged a return fee and I didn't return anything@
Came on time I actually ordered the wrong ones I will be re ordering the correct ones
Your website is easy to use and I found exactly what I was looking for. You offer a wide selection of cabinet parts and the nomenclature is well written. I am now looking forward to updating our old standard kitchen base cabinets to have sliding drawers and corner cabinets to have swing outs.
Prompt shipping. Box had been opened, contents askew but I think every thing is there. Hag some tape on I saying content was checked.
Only issue is that their video won't load but there are several YouTube videos available.
This is the second time we ordered hinges from the company. Both times they came in a very timely manner. We keep a supply of parts for our cabinets so we are always ready to repair any cabinet that is having an issue. We were fortunate this time the parts were on sale.
I found the part I needed and received it quickly. It was the part I needed and completed my entertainment center.
Initial initially ordered the wrong item and called and was able to talk to an extremely nice person to help me with my return!
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account