Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CabinetParts has a rating of 4.6 stars from 2,933 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
We monitor reviews for authenticity
Pretty good however one of the pieces came damaged it still works but I'm worried about it causing problems long term with the weight of the trash can.
It wasn't clear to me at first that there were parts you needed. I ordered Sailice 15" slides, they did not come with the clips (which is weird because without the clips these are not useable) or the screws! Would have been nice to list on the www site that you will need these items and give you a quick link to them. It's sorta there, but not clear that these come without the necessary parts. I also ordered blum hinges and the hinge fit tool -- EXCELLENT - the hinges were perfect. However yet again, no screws. I mean they're #6 5/8" flat head screws but would have been nice to know they were needed. Perhaps I got too used to ordering things with all the "bits and bobs" included. Otherwise great site has TONS of stuff and delivered and packaged well. Would recommend, just be aware.
I received my order a head of time, very easy ordering and I like that it verifies the parts work together. Everything fit perfectly!
Needed a replacement cabinet hinge for my kitchen, but the identical hinge was no longer being produced. I ordered the hinge listed as being a compatible replacement and it fit correctly. Thanks!
Confirming the exact product I needed to replace my damaged drawer rail. It fit perfect and is in place already.
I have installed one set of drawers. They are well made, sturdy, and are exactly what I wanted, I'm happy with my purchase.
CabinetParts has earned my business. They ship promptly and take care of customer concerns. My orders with them were not expensive items-- and through CabinetParts they were cheaper than elsewhere--but they treated me as if I were a repeat buyer who had spent thousands with them.
Said would ship next day, shipped week late, changed ship from location 3 times. Slides rubbed against each other have to clean now, poor packing.Only bought a couple hundred pairs in my life, usually in plastic or paper wrapped. Price is good.
I have hinges that are not available anywhere else so I was delighted to find them in your inventory. It fits perfectly.
Cabinet parts had the items I needed at a good price. The parts were also delivered quickly, but the cushioning in the packaging didn't take into account the rough handling the package might, and did, receive.
As a result, the adjustment tab on the end of both drawer guides were broken off, likely during shipping.
I am able to use the guides, as is, but I'd rather not have to deal with receiving, and having to use, damaged goods.
Good quality…. But having left "L" & right "R" id stampings on same/both cabinet & drwr parts were confusing during their attachment. I'm sure it helped w/ lowering mfrg costs by not requiring dedicated left & right parts but…I think its at the expense of the cstmr's 'experience'.
The cost of shipping was confusing, it seems like it is intentionally hard to find when checking out. Even the final receipt doesn't itemize things clearly.
Shipping: The hinges I ordered were supposed to come 2 weeks ago but just arrived yesterday. The door I ordered came a week early with no shipping notification. Importantly, the door was left on the streets of NYC... It was not brought into the building. If I did not come home when I did, that package would have been stolen. Support: I could not find a phone number or email for support. I did email something and got back another email saying I could use that address for support. But it took a lot of time. I still have a question: This Blum hinge base plate has 3 screws and is too wide form my framed cabinets. It will extend into the cabinet and inevitably get hit and bent. Is there a smaller 2 screw base plate for this application? I do like the door but I now have 2 unusable hinges that I would like to return. I will be ordering more doors tomorrow.
Delivery was great, all the hardware came as expected. However, no instructions, which would have included the templates to line up the holes for the hinge came with it. For the price, I was expected more. I did find instructions on line which helped. This is surprising as I've had great experiences with CabinetParts over the years.
They are just being put in and perfect. I actually need to order 9 more 6 inch and return 6 of the 9 inch
My experience has not been very good. Customer service was not knowledgeable about the products I was purchasing. Delivery was late even after I paid for 2 day Air.
Appliance garage was sent promptly and was as advertised. It is now stained and installed, and we love it!
I have built drawers in the past - and have had some struggles with the dovetails. When I ran across the ad for custom drawers I checked into it. Based on the cost of materials and the previous problems I had encountered, I decided to let the experts do it. The drawers came in a timely manner and went together easily. CabinetParts is my "go to" for drawers in the future.
As advertised, got my drawer slides in just a few days and the whole process was very easy. Package came with more than I needed to replace the drawer that I had.
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

