Coleman FurnitureReviews 3,725

I really really am happy with the quality of the product I've received from Coleman furniture. The descriptions are always correct when it says it's real leather, that's what it is when it says it's top grain you can guarantee that it's top grain leather. I have placed two orders in the last 15 years and I've always been extremely pleased without even seeing the product before. I would not hesitate to place an order at Coleman furniture. But always research your product against other sides that's a given.

The table and chair is beautiful. My only disappointment is that I was supposed to receive a call to schedule the "white glove" delivery. I never received a call and the delivery guys just showed up with it as we were moving my son into his new home. Thankfully we were there. Also, the guys left a big mess of tiny Styrofoam pieces all over the floor that they did not clean up.

The delivery men had great communication with about arrival time. They put the bed up quickly and very nice! Super happy with this bed!

This unit delivered and it was assmebled wrong, when we figured it out the driver had already left. The unit is backwards and then upon closer inspection had a hidden wood crack that was covered up with some dark material to hide it so it wouldn't be visible without a flashlight or bright l light. Your customer service team and has been fighting us every step of the way since we signed for the order. They finally agreed to take the unit back and have had it for over a week and we still don't know what's going on. We paid over $1400 for this unit, we don't have it, we aren't sure what's happening, and I'm very close to just charging it back to my credit card company and being done with this. This is my first experience with your company and at this rate it might be my last. You can't even imagine how frustrating it is to pay $1400 for a unit that was order in the the beginning of December, you're out the money, you don't have the furniture and when you get it back, you're not sure if you're even going to be able to use it.

We went to Ashley Furniture cause we saw the couch online. Ended up finding THE SAME EXACT COUCH from Coleman Furniture for almost $2000 LESS than the store was offering it at during their "big sale"! Yes, LESS & QUICKER than the Ashley store! SAME COUCH! The delivery guys were amazing as well! Will purchase more furniture from Coleman in the future!

I had a very informative and positive experience. I called to verify questions I had before ordering and after my order was placed due to different language used on email updates I received. Customer service was very supportive.

Everyone that I communicated was prompt, courteous and extremely helpful from the shopping, the purchase, and the discussion regarding delivery expectations.

The order process was easy, good job with that.
Length of time to get furniture was not good and unexpected as no information is available until after order was placed. I did receive several emails telling me order was progressing but still not very informative of when I would receive furniture. I then got an email saying it was ready for delivery out of the blue.
The delivery company was horrible to deal with. They provided a window for delivery 48 hours before which I accepted and the changed it next day with no options available except to delay an additional week or accept their new time. This was tremendously inconvenient and Teri le customer service. I will never allow delivery from that company again

While it took a LOT longer to be delivered than expected ( This was the last mile delivery folks and not Coleman that caused delay- although Coleman should have followed up on the delivery to ensure timely delivery.) when it arrived it was in great condition and was installed as requested..

Not only are Coleman products top quality…their customer service is outstanding. I received a bar chair that was damaged and Coleman offered to send me a replacement. No hassle! I highly recommend Coleman Furniture!

The large bookcase arrived on time with no damage. I had a professional perform the assembly. The quality is wonderful giving my office a professional appearance.

From searching their website, to communication, to delivery and set up, everything was great! I would highly recommend to anyone. Easy, stress free, timely, and the product is high quality.

My furniture was delivered 2 weeks after the promised date. I had already discarded my other furniture. Once it was received by the delivery company, it was a further slight delay.

Nice furniture. Leadtimes are not accurate on their site at all. Ended up being 3 to 4 time longer than indicated. Main pcs were 2 to 3 weeks longer. Otherwise good experience.

I bought a bedroom set at the beginning of December. After they sent me a message to schedule the delivery using a system that didn't work, someone contacted me in mid-January to schedule the delivery, and after that, it took a few more days.

Worked with me for a unique order where we wanted to buy the furniture but needed a couple of months before delivery. They handled the whole experience well so we could complete our home renovations.