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Coleman Furniture

4.3

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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North Carolina
1 review
0 helpful votes
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Ordering Furniture Online
March 5, 2026
Updated review

I was a little skeptical about purchasing furniture online. However, we did our research and found Coleman to have the furniture we wanted for about $2000 less than the actual store. Therefore, we purchased. It takes some time but they kept me up-to-date with every step. The delivery was seamless as well.

Date of experience: February 23, 2026

Good customer service and process was easy
January 12, 2026
Previous review

Good customer service and process was easy.

Date of experience: January 2, 2026
Ohio
1 review
0 helpful votes
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All 3 servicemen were impeccable!
March 5, 2026

5 star experience with Coleman and their crew of gentleman (all 3) that did an incredible job of getting everything to where and how it needed to be! Will absolutely be buying from you guys again! Thank you so much! We are so happy with our furniture set! :)

Date of experience: February 22, 2026
New York
1 review
0 helpful votes
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Super small chair
March 5, 2026
Updated review

The chair is absolutely adorable and the quality is beautiful, but I was genuinely shocked at how unbelievably small it is. It's tiny. Much, much smaller than it appears online. I ordered it for my living room, and when it arrived, I was honestly stunned and so disappointed. It looked completely out of place because of how miniature it felt. I ended up tucking it into a bedroom corner just so it wouldn't look odd. For something this small, I definitely overpaid. I could have found a similar bedroom accent chair for half the price.

Date of experience: February 22, 2026

The site was slow
January 13, 2026
Previous review

The site was slow.

Date of experience: January 3, 2026
Arkansas
1 review
0 helpful votes
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Everything was easy and seamless in purchasing my dining room table and couch. Their delivery partner was also great and on time! I will certainly purchase again from Coleman Furniture in the future.

Date of experience: February 22, 2026
Washington
1 review
0 helpful votes
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Good price
March 3, 2026
Updated review

Had to have the items delivered in my garage and move them in myself because the delivery window was 2 days and I couldnt take that much time off work. Other than that purchase was fine.

Date of experience: February 21, 2026

Easy to use
January 12, 2026
Previous review

Easy to use.

Date of experience: January 2, 2026
Oklahoma
1 review
0 helpful votes
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Quality
March 1, 2026

I really really am happy with the quality of the product I've received from Coleman furniture. The descriptions are always correct when it says it's real leather, that's what it is when it says it's top grain you can guarantee that it's top grain leather. I have placed two orders in the last 15 years and I've always been extremely pleased without even seeing the product before. I would not hesitate to place an order at Coleman furniture. But always research your product against other sides that's a given.

Date of experience: February 19, 2026
North Carolina
1 review
0 helpful votes
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LOVE my couch!
February 14, 2026

<3...

Date of experience: February 3, 2026
Iowa
1 review
0 helpful votes
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Table & Chairs
February 13, 2026

The table and chair is beautiful. My only disappointment is that I was supposed to receive a call to schedule the "white glove" delivery. I never received a call and the delivery guys just showed up with it as we were moving my son into his new home. Thankfully we were there. Also, the guys left a big mess of tiny Styrofoam pieces all over the floor that they did not clean up.

Date of experience: December 29, 2025
Kentucky
1 review
0 helpful votes
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Beautiful bed!
February 12, 2026

The delivery men had great communication with about arrival time. They put the bed up quickly and very nice! Super happy with this bed!

Date of experience: January 7, 2026
Pennsylvania
1 review
0 helpful votes
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Unit was put together incorrectly and had hidden damage
February 9, 2026
Updated review

This unit delivered and it was assmebled wrong, when we figured it out the driver had already left. The unit is backwards and then upon closer inspection had a hidden wood crack that was covered up with some dark material to hide it so it wouldn't be visible without a flashlight or bright l light. Your customer service team and has been fighting us every step of the way since we signed for the order. They finally agreed to take the unit back and have had it for over a week and we still don't know what's going on. We paid over $1400 for this unit, we don't have it, we aren't sure what's happening, and I'm very close to just charging it back to my credit card company and being done with this. This is my first experience with your company and at this rate it might be my last. You can't even imagine how frustrating it is to pay $1400 for a unit that was order in the the beginning of December, you're out the money, you don't have the furniture and when you get it back, you're not sure if you're even going to be able to use it.

Date of experience: January 30, 2026

Great shopping experience, found what I wanted quickly...
December 20, 2025
Previous review

Great shopping experience, found what I wanted quickly and ordered it.

Date of experience: December 10, 2025
Brazil
1 review
0 helpful votes
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Wood rocking chair
February 8, 2026

We were very pleased at the quality of the wood and leather rocking chair. Beautiful dark wood and the leather is a soft brown with speckled dark spots that give it a nice texture.

Date of experience: January 29, 2026
Washington
1 review
0 helpful votes
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Took a while to get here but overall is a good experience. Good quality couches and stuff. It just took a little long to get there. That's the only complaint that I have. Would we do it again? Yeah I think we would

Date of experience: January 28, 2026
Virginia
1 review
0 helpful votes
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We went to Ashley Furniture cause we saw the couch online. Ended up finding THE SAME EXACT COUCH from Coleman Furniture for almost $2000 LESS than the store was offering it at during their "big sale"! Yes, LESS & QUICKER than the Ashley store! SAME COUCH! The delivery guys were amazing as well! Will purchase more furniture from Coleman in the future!

Date of experience: January 19, 2026
New York
1 review
0 helpful votes
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Highly recommended
February 6, 2026
Updated review

I had a very informative and positive experience. I called to verify questions I had before ordering and after my order was placed due to different language used on email updates I received. Customer service was very supportive.

Date of experience: January 6, 2026

Verification of online order with customer service...
December 17, 2025
Previous review

Verification of online order with customer service via telephone went well.

Date of experience: December 7, 2025
Alabama
1 review
0 helpful votes
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Excellent Communication
February 6, 2026

Everyone that I communicated was prompt, courteous and extremely helpful from the shopping, the purchase, and the discussion regarding delivery expectations.

Date of experience: January 26, 2026
New York
1 review
0 helpful votes
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Furniture
February 5, 2026
Updated review

The order process was easy, good job with that.
Length of time to get furniture was not good and unexpected as no information is available until after order was placed. I did receive several emails telling me order was progressing but still not very informative of when I would receive furniture. I then got an email saying it was ready for delivery out of the blue.
The delivery company was horrible to deal with. They provided a window for delivery 48 hours before which I accepted and the changed it next day with no options available except to delay an additional week or accept their new time. This was tremendously inconvenient and Teri le customer service. I will never allow delivery from that company again

Date of experience: January 26, 2026

Great website and prices
December 17, 2025
Previous review

Great website and prices

Date of experience: December 7, 2025
Illinois
1 review
0 helpful votes
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Great experience and furniture
February 5, 2026

While it took a LOT longer to be delivered than expected ( This was the last mile delivery folks and not Coleman that caused delay- although Coleman should have followed up on the delivery to ensure timely delivery.) when it arrived it was in great condition and was installed as requested..

Date of experience: January 12, 2026
Rhode Island
1 review
0 helpful votes
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Excellent Customer Service
February 5, 2026
Updated review

Not only are Coleman products top quality…their customer service is outstanding. I received a bar chair that was damaged and Coleman offered to send me a replacement. No hassle! I highly recommend Coleman Furniture!

Date of experience: January 26, 2026

Product quality (bar set, stools) and customer service...
December 11, 2025
Previous review

Product quality (bar set, stools) and customer service (notifications, delivery team) exceeds expectations! Highly recommend!

Date of experience: December 1, 2025
Georgia
1 review
0 helpful votes
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Perfect experience
February 5, 2026

The large bookcase arrived on time with no damage. I had a professional perform the assembly. The quality is wonderful giving my office a professional appearance.

Date of experience: January 25, 2026
Minnesota
1 review
0 helpful votes
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Amazing purchase from start to finish
February 4, 2026

From searching their website, to communication, to delivery and set up, everything was great! I would highly recommend to anyone. Easy, stress free, timely, and the product is high quality.

Date of experience: January 25, 2026