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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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California
1 review
0 helpful votes
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Quality item for a great price
March 11, 2025

Took about a month to get the item. However, for the price and quality, it was well worth the wait.

Date of experience: March 1, 2025
Washington
1 review
0 helpful votes
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Five stars
March 11, 2025

Everything was great with my order the sectional is wonderful.

Date of experience: March 1, 2025
Illinois
1 review
0 helpful votes
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Great Pieces!
March 11, 2025

Great pieces with a very prompt and efficient arrival team who assembled everything perfectly and adjusted things to my liking.

Date of experience: March 1, 2025
Ohio
1 review
0 helpful votes
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Great
March 11, 2025

Economical, smooth, and over all great! We have already recommended to others.

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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Everyone was super helpful and my workstation/cabinet is beautiful. Great quality. My only gripe is that it took way too long to get it.

Date of experience: February 28, 2025
Indiana
1 review
0 helpful votes
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Beautiful furniture
March 10, 2025

Very prompt, courteous delivery people,
Highly recommend

Date of experience: January 23, 2025
North Carolina
1 review
0 helpful votes
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Very pleased
March 10, 2025

Great price and assembly was effortless, but was difficult to schedule with so few times of availability

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Great experience!
March 10, 2025

Very competitive on prices. Delivered carefully and on time.

Date of experience: February 3, 2025
California
1 review
0 helpful votes
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Amazing service
March 10, 2025

Seamless experience! 🙌i'll be back
I love my new couch, Coleman has great prices, free shipping and excellent t customer service via email

Date of experience: February 28, 2025
Arizona
1 review
0 helpful votes
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Beautiful desk, amazing quality
March 10, 2025

Very communicative on delivery timing expectations. Installation was done professionally and placement exactly as I requested. Highly recommend if you're looking for that upgrade!

Date of experience: February 28, 2025
Virginia
1 review
0 helpful votes
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Couch delivery
March 10, 2025

We ordered a couch by Ashley and not only was it priced better the shipment process was flawless! Not only was timeline to deliver faster than Ashley, it was delivered white glove! We love it so much and had such a great experience with this company and delivery service! Would recommend!

Date of experience: February 28, 2025
Utah
1 review
0 helpful votes
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So happy with my purchase!
March 10, 2025

I ordered a modular couch from Coleman on January 8,2025 and my couch was delivered February 6,2025. They communicated with me every step of the way. Aside from the excellent customer service, I really love the couch and am so happy that I picked it. I was nervous about ordering a couch online but I love it and would purchase again.

Date of experience: February 28, 2025
Georgia
1 review
0 helpful votes
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Expedition beautiful
March 10, 2025

My bar stools good wonderful with my island in the kitchen. Very comfortable and well made. I get a lot of compliments on them

Date of experience: February 28, 2025
Maryland
1 review
0 helpful votes
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Terrible customer service.
March 9, 2025

Both items came damaged and the response was that I signed someones phone that I received the items and that I did not note the damages. My window of delivery was 7-10 am - they woke me up at 6 am and arrived at 6:30 am so I was not thinking about inspecting the furniture. I requested to return them and repurchase elsewhere and was told I was not eligible to return items and was offered 125.00 toward a repair and never heard back after that.

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Easy and Fast
March 9, 2025

I found the sofa I wanted online at multiple sites, and though I had missed the last day of 2024 pricing due to being out of the country for the holidays, my Coleman rep was able to honor the original quote I received. I had a deadline of January 31st for a houseguest's arrival, and while I was told everything would be processed immediately, it was possible that my delivery might not occur by January 31. I did see the emails showing the processing of my order and happily, the sofa was delivered well early, thankfully because there was an unanticipated color situation involving the pillows that were included with the sofa, but I had more than enough time to purchase and receive new pillows in different colors to enhance my sofa and room, and all was great when my houseguest arrived.

Date of experience: January 22, 2025
Ohio
1 review
0 helpful votes
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Overall a fantastic experience from start to finish. Placed our order online and were kept up to date with current order status. Delivery was also 5 stars.

Date of experience: February 26, 2025
Virginia
1 review
0 helpful votes
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Everything was 5stars
March 8, 2025

From the ordering, the great communication, the great pricing and great product. I cant say enough about how this is how all business should be conducted.

Date of experience: January 29, 2025
Maine
1 review
0 helpful votes
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I sent photos of obvious existing repair to previous damage before our delivery. They offered $75 to repair which was a joke the lowest service appt to look at it was $75 with approx repair &125 making minimum repair of $225. It was back and forth and arguing. This lead to them sending someone they hired after wasting my time to find someone and it was an average repair but didn't really fix it you can definitely see where damage was. The repair guy also said it had been previously repaired poorly. I will not recommend or purchase from Coleman again.

Date of experience: February 14, 2025
North Carolina
3 reviews
0 helpful votes
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OK
March 7, 2025

Over all very good
A few delays, otherwise no problems
Delivery crew worked quickly - efficient did well

Date of experience: February 25, 2025
Indiana
1 review
0 helpful votes
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Very satified
March 7, 2025

Was very pleased with my couch and love seat and delivery was earlier than expected I love it

Date of experience: February 24, 2025