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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Pennsylvania
1 review
0 helpful votes
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Great shopping experience
April 6, 2025

I had a great shopping experience with Coleman Furniture. Great prices. Friendly customer service and reliable shipping.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Gorgeous Chairs!
April 6, 2025

Coleman's had excellent customer service. I was kept apprised of the progress of chairs & delivery from start to finish. The delivery and set up was professional.
The chairs are Beautiful!

Date of experience: March 26, 2025
Virginia
1 review
0 helpful votes
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Will never buy from them again
March 18, 2025

The shipping date is not flexible and they are very rude. I waited 8 weeks for a bed frame to come. And the guy told me if I didn't get there within one minute he was going to leave. After he was only waiting for three minutes. He acted like he was trying to take it up the steps and then told me he wasn't going to do it. I told him to just leave that piece downstairs. He said he had to take it with him because his boss made him and then Coleman wanted to charge me over $100 to have them try to redeliver it. After begging and begging, they decided they were going to redeliver it for no extra fee. The same delivery company came but with way nicer men! I finally got my bed but you need to improve the shipping time and get a better 3rd party delivery especially when I paid $1800!

Date of experience: February 28, 2025
Sweden
1 review
0 helpful votes
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Ordered counter chairs to match our kitchen chairs. Coleman was much cheaper than our local furniture store, had free delivery and assembly of chairs was very simple. Saved 40 %! And they provided accurate shipping status

Date of experience: March 6, 2025
Illinois
2 reviews
0 helpful votes
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Emelia Ashley sectional.
March 16, 2025

Great piece of furniture. Delivery guys were great. Shopping online was super easy.

Date of experience: March 5, 2025
Cyprus
1 review
0 helpful votes
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Loving our new couch
March 15, 2025

The white glove delivery was great and went without a hitch. They left everything set up and ready for us to enjoy.

Date of experience: March 5, 2025
Virginia
1 review
0 helpful votes
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Satisfied
March 15, 2025

Received my furniture on time. They installers was very professional.

Date of experience: March 4, 2025
Mississippi
1 review
0 helpful votes
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I am satisfied with the service
March 15, 2025

I am satisfied with the service, furniture quality, and financing options.

Date of experience: March 4, 2025
New York
1 review
0 helpful votes
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Satisfied
March 14, 2025

Totally satisfied with the delivery and furniture! I do recommend paying the extra fee to have the white glove treatment.

Date of experience: February 4, 2025
Georgia
1 review
0 helpful votes
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Great experience, received my beautiful new desk in great shape and installation was seamless!

Date of experience: February 5, 2025
California
1 review
0 helpful votes
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Beautiful coffee Table
March 13, 2025

Great experience. I bought the table on line. They called me when it shipped and the day if was delivered. No problems.

Date of experience: March 3, 2025
Virginia
1 review
0 helpful votes
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Simply smooth! No issues, great packaging, everything was there.

Date of experience: March 2, 2025
New Hampshire
1 review
0 helpful votes
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The delivery company only offers delivery Tues and Wed, and those are days I have to work in the office, so I found that very inconvenient. They also were almost an hour late/outside of the estimated time window.

Date of experience: February 18, 2025
Virginia
1 review
0 helpful votes
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Good product
March 13, 2025

I love my dining table. I placed the order by calling them. The communication was great until the delivery time. The team scheduled a day but no time for delivery and the first delivery crew just delivered half of my order and table leaves were chipsed. Even though Colman informed me it couldn't make up for the time and frustration that I experienced, the first delivery crew was also impolite. They sent the rest of the order the day after at my requested time. I couldn't enjoy my purchase.

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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There is nothing to describe as I do not elaborate and really do not like long surveys

Date of experience: March 2, 2025
Arkansas
1 review
0 helpful votes
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Shipped and delivered much quicker than expected. Delivery driver set it up and took all the trash with them as well. It was awesome.

Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
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They were great at communicating about the delivery date. The product came and was assembled by the delivery men, and it's beautiful.

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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One item is damaged. Waiting to receive more information from customer support.

Date of experience: February 24, 2025
Georgia
1 review
0 helpful votes
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Snow follows my order!
March 12, 2025

Had to cancel 2 delivery dates for only 2 times it snowed this year! Third time was charm,delivered as promised by excellent professional delivery men!

Date of experience: March 1, 2025
Michigan
1 review
0 helpful votes
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The sectional couch we ordered ended up taking over 6 weeks to get delivered, but it was very worth the wait! The couch is beautiful and comfortable.

Date of experience: February 14, 2025