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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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I had a great shopping experience with Coleman Furniture. Great prices. Friendly customer service and reliable shipping.
Coleman's had excellent customer service. I was kept apprised of the progress of chairs & delivery from start to finish. The delivery and set up was professional.
The chairs are Beautiful!
The shipping date is not flexible and they are very rude. I waited 8 weeks for a bed frame to come. And the guy told me if I didn't get there within one minute he was going to leave. After he was only waiting for three minutes. He acted like he was trying to take it up the steps and then told me he wasn't going to do it. I told him to just leave that piece downstairs. He said he had to take it with him because his boss made him and then Coleman wanted to charge me over $100 to have them try to redeliver it. After begging and begging, they decided they were going to redeliver it for no extra fee. The same delivery company came but with way nicer men! I finally got my bed but you need to improve the shipping time and get a better 3rd party delivery especially when I paid $1800!
Ordered counter chairs to match our kitchen chairs. Coleman was much cheaper than our local furniture store, had free delivery and assembly of chairs was very simple. Saved 40 %! And they provided accurate shipping status
Great piece of furniture. Delivery guys were great. Shopping online was super easy.
The white glove delivery was great and went without a hitch. They left everything set up and ready for us to enjoy.
I am satisfied with the service, furniture quality, and financing options.
Great experience, received my beautiful new desk in great shape and installation was seamless!
Great experience. I bought the table on line. They called me when it shipped and the day if was delivered. No problems.
Simply smooth! No issues, great packaging, everything was there.
The delivery company only offers delivery Tues and Wed, and those are days I have to work in the office, so I found that very inconvenient. They also were almost an hour late/outside of the estimated time window.
I love my dining table. I placed the order by calling them. The communication was great until the delivery time. The team scheduled a day but no time for delivery and the first delivery crew just delivered half of my order and table leaves were chipsed. Even though Colman informed me it couldn't make up for the time and frustration that I experienced, the first delivery crew was also impolite. They sent the rest of the order the day after at my requested time. I couldn't enjoy my purchase.
There is nothing to describe as I do not elaborate and really do not like long surveys
Shipped and delivered much quicker than expected. Delivery driver set it up and took all the trash with them as well. It was awesome.
They were great at communicating about the delivery date. The product came and was assembled by the delivery men, and it's beautiful.
One item is damaged. Waiting to receive more information from customer support.
Had to cancel 2 delivery dates for only 2 times it snowed this year! Third time was charm,delivered as promised by excellent professional delivery men!
The sectional couch we ordered ended up taking over 6 weeks to get delivered, but it was very worth the wait! The couch is beautiful and comfortable.
Answer: Hi Fran, Thanks for reaching out. The delivery will give you time to inspect your items prior to signing for the delivery. In case of damage, please notate it on the delivery paperwork and notify our customer service team for assistance. We look forward to serving you! The Coleman Furniture Team
Answer: DO NOT BUY ANYTHING FROM THIS COMPANY Internet searching I found some furniture at a reasonable price, contacted the merchant to confirm the actual size of the furniture knowing it had to be moved through a narrow staircase. The representative stated that the furniture would be shipped unassembled, that the delivery persons would deliver and assemble the furniture into any room of our choice. Ordered based on representatives assurance that there would be no issues with delivery through the staircase. Waited. Waited. Waited. Nearly two months. Furniture arrives, fully assembled. Will not fit through staircase. Delivery persons load furniture back on truck and leave. Email customer service, I'm told to call. Call, get transferred to several representatives telling each of them the situation, each of them stating manager would resolve everything for me. Receive email from Coleman Furniture, 'Rom Tacata' does not give any title or call back number; states that I have restock fees and am being charged round trip shipping charge (for the free shipping). That I will only receive about half of the amount I paid for the furniture back. He never once addressed any of my concerns. Worst service ever. DO NOT BUY ANYTHING FROM THIS COMPANY.
Answer: Believe them! If your furniture arrives with obvious defect, they will do nothing. My sofa has a huge gap and not only will they not fix it, they will not put a claim through Ashely Furniture warranty. Stay far away from Coleman Furniture
Answer: A: Hi Eleni! Shipping times depend on item availability and shipping location. Please feel free to call a helpful customer service agent at (800) 974-5255 or chat with us online at www.colemanfurniture.com for an ETA to you. We're standing by ready to assist! The Coleman Furniture team
Answer: Nope they will threaten to make you pay a 15% restocking fee. Plus. A shipping fee. It will take you 5 months to get a damaged item... save a bit and go to Ashley during memorial day/ veteran day july 4th or a major holiday. Lol it's so BBB cant track each I'm learning. Coleman is a shell. Renegade is a " parent " so it's harder to get things done. Use a credit card you use for nothing else if you are foolish enough to venture into this.
Answer: Hello Carla! Coleman Furniture is an online retailer which carrier 100+ furniture brands. We offer higher end, quality brands as well as more affordable sets. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: Hello Margi! Coleman Furniture is an online retailer which carries 100+ furniture brands. We offer higher end, quality brands as well as more affordable sectionals. All furniture ship brand new directly from the manufacturer and many sets include free delivery and in-home setup. Please feel free to call our customer service team at (800) 974-5255 if further assistance is needed.
Answer: My dining set is solid wood. Chairs are strong and sturdy. The table has the original knots and markings making each piece one of a kind. You can tell the table was one solid cut rather than pieces put together
Answer: Hi Susan! It's our top priority to handle your concern so please feel free to call our customer service line at (800) 974-5255 for additional assistance. We look forward to hearing from you!

