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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Colorado
1 review
0 helpful votes
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Excellent
March 6, 2025

Excellent options, furniture and service. Quality of the furniture is great. It was delivered in a timely manner and the deliver team was very helpful.

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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Awesome sturdy kitchen table!
March 6, 2025

We have been looking for the right size table for our nook. The reclaimed wood has been constructed well and finished nicely. My wife is very pleased.

Date of experience: February 24, 2025
Florida
1 review
0 helpful votes
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New bar
March 6, 2025

The entire process from ordering to delivery went smoothly. The bar is of great quality with no defects noted. We had white glove delivery which went smoothly. I would recommend buying products from Coleman furniture

Date of experience: February 24, 2025
Washington
1 review
0 helpful votes
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Best purchase best service
March 6, 2025

Initially had buyers regret when I made this purchase but now I am so glad I went through with this. I have waited a few days to get this review done so I could get used to the Z cliner.
And now it is part of my daily routine.So glad I found Coleman furniture.

Date of experience: February 24, 2025
Texas
1 review
0 helpful votes
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Delivery good.
March 6, 2025

Like item. A little disappointed no cover for electric access hole.

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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Great couch
March 6, 2025

It's very comfortable and very beautiful. So happy we got it!

Date of experience: February 24, 2025
California
1 review
0 helpful votes
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Great customer service!
March 6, 2025

Coleman Furniture delivered the item we ordered on time and when we realized that one of the panels to our entertainment center had a defect, they ordered the new part for us free of charge and had it packed so well, that the shipping company could not hurt it despite multiple tears and holes in the outer box. We appreciated the prompt and polite service!

Date of experience: February 23, 2025
Virginia
1 review
0 helpful votes
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2/5
March 6, 2025

No one told me beforehand that someone had to be home in order for the delivery. I was under the impression it was a shipment in a box that i would put together. Was charged $208 for a rescheduling fee.

Date of experience: February 23, 2025
Brad K. — Coleman Furniture Rep
over a year old

Hello Leslee

Thank you for your feedback! We apologize for any confusion regarding the delivery process. Our premium service includes in-home delivery and setup, and we regret that this was not made clear at the time of your order. We hope that once the delivery was completed, you were satisfied with the service provided. If you have any further concerns, please don’t hesitate to reach out—we’re here to help.

The Coleman Furniture team

Pennsylvania
1 review
0 helpful votes
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Buy elsewhere
March 6, 2025

This company will mark up their prices to make things seem like they're on sale. Their timeline for delivery is also a lie, add about a month to your expected delivery date from what it says on the website. Unexpected issues with delivery times and changed more than 3 times. The delivery drivers also did not show up when they said they would. I was told this couch needed to be built from the factory before it was shipped to me. Another lie. The couch I purchased had debris down the seat cushions once I reclined it. There is absolutely no way I would ever shop here again.

Date of experience: February 23, 2025
Georgia
1 review
0 helpful votes
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Very Satusfied
March 5, 2025

This was the easiest and quickest way to purchase new furniture. I looked around until I found the exact living room set I wanted. I came home pulled out the iPad and ordered straight from Coleman's. The dilevery people were so sweet and efficient. I will definitely shop with Coleman's again.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Delivery was on time, the guys actually came a little early. Delivery guys were nice and respectful. They were quick and the unit looks beautiful

Date of experience: February 22, 2025
Connecticut
1 review
0 helpful votes
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Service
March 4, 2025

Wonderful service. Great delivery and beautiful comfortable furniture.

Date of experience: February 21, 2025
Texas
1 review
0 helpful votes
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Item damaged poor quality control.
February 23, 2025

Item took very long to be delivered. Excuse for long time delivery was that item needed to be perfect for delivery, but item is defective and poor quality control of manufacturing. With this defect, item should have been at least 50% off not full price. I would like the defective section of the item replaced. Headboard is great, but footboard it defective/damaged.

Date of experience: February 13, 2025
Kentucky
1 review
0 helpful votes
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Couldn't Be Happier
February 21, 2025

I've been looking for a couch for several months and when I found this website, I found what I wanted within a few minutes. The checkout process was simple and my new couch will be delivered for free. I couldn't be happier!

Date of experience: April 2, 2025
New Jersey
1 review
0 helpful votes
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Easy shopping
February 20, 2025

Easy to shop and buy. Ordered was processed and delivered in a timely manner with no issues.

Date of experience: March 31, 2025
Tennessee
1 review
0 helpful votes
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Disappointed
February 19, 2025

Delivery time was set for 3:30-6:30. Driver called and said they would arrive at 1:00, then furniture arrived damaged and no clean up was done by delivery crew. That is not how I would define white glove service and for the price paid for the furniture I would hope some QA/QC was performed but obviously that also is not the case.

Date of experience: February 9, 2025
Illinois
1 review
0 helpful votes
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Great experience
February 19, 2025

Seamless transaction, cooperative shipping. Product was exactly what I was looking for.

Date of experience: March 30, 2025
North Carolina
1 review
0 helpful votes
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Great Service
February 18, 2025

Great service from Joe and the team. They were timely and helpful!

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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This is my second purchase. I love the prices and my last purchase was delivered on time and the gentlemen who delivered it were great.

Date of experience: March 28, 2025
Massachusetts
1 review
0 helpful votes
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Great customer service! Would highly recommend. I love my couches. So happy I purchased from them. Delivery was great. Had a missing piece. Taken care of immediately and delivered the next day.

Date of experience: March 27, 2025