One Kings LaneReviews 375

After reading other reviews, I expected the products to be cheap knock-offs, made in China. Understood. I took my $15 sign up bonus and ordered some stainless steel measuring spoons, and a broom with attached stand, and waited to see just how cheap they were.
The spoons are made in china, but not cheap at all. They have good heft, and no jagged edges. The broom is cheap, but a solid $50 cheaper than any similar broom. It's made in a way that if it breaks, I can probably fix it (real wood, real metal, simple construction), and it was absolutely worth it.
Judging from the construction of the broom and the other reviews I've read, this is not a site to buy anything you'd sit on or put your face against, but for specific items, I had a good experience.
Company wise- they provide easy order tracking, nicely formatted emails, and OK shipping speed (amazon has ruined all other shipping experiences for me). I had no reason to interact with customer service.

STAY AWAY FROM THIS COMPANY... Very misleading... I bought a retro marquee lighted sign. Said to be "created" by Mercantile Designs in California... Found it the signs are mass produced in CHINA... Mercantile designs created the design, not the item... what a joke!... the signs are shown with the demensions that are actually twice the size of the actual product... Contacted customer service and they said they started the return process... guess what nothing!... I actually like the sign... don't like that I could have actually made this sign in my garage... and that they are mass produced in CHINA... not by a local craftsman as advertised... They are also still selling other signs made by the same company with the misleading/lying claims..

OKL had gotten too big for their britches. About 2 years ago I was addicted to this site and eagerly awaited their new sales each day. The delivery guy and I got to know each other quite well since I ordered things just about every day. Fast forward to today and all I find are overpriced items, "retail price" listed way above what is true, and the same items listed on other websites for much less. Such a shame since I really enjoyed the company they used to be that offered quality new and vintage items at a good price with decent shipping rates. Deleting my OKL app now and unsubscribing to emails.

I have been shopping on One Kings Lane (OKL) for some time and I have to say that they are really bad about jacking up prices beyond retail to make you think you are getting a good deal when in reality you are not. I first noticed it when I purchased a book on OKL that they claimed had a retail value of $75 and they were selling it for $45 and when I got the book it had a publisher's price on the inside front cover of $35. They are currently featuring Bunny Williams and again they have jacked up the retail price to show a higher discount than you are actually getting. In fact if you go to the Bunny Williams website directly some of the items on OKL are selling for the same price as on the Bunny Williams website but on OKL they have jacked up the retail to make you think you are getting a great deal. I now go to the vendor websites directly and also look at sites like Amazon before I buy on OKL because you are not usually getting a good deal. BEWARE BEWARE BEWARE

I have been shopping One Kings Lane for some time and what I have found is that they really jack up the "retail" price to make their price look like a much bigger discount than what it is. They really burned me on a book that they priced at $45 from a $70 retail and when I got the book it had a $35 retail price on the inside cover from the publisher. They currently have Bunny Williams featured and once again they have jacked up the prices to make you think you are getting a good deal and you are not. I went to the Bunny Williams website and some I the items are the same price as OKL. So I only allow someone to burn me once and now I always go to the vendor website or Amazon for books, for example, and check before I buy on OKL. BEWARE BEWARE BEWARE

Just recieved a small side table that was supposed to be solid wood but was cheap crappy wood product. Very flimsy and I paid more than it was worth. Any table at Target would have been better! The picture was WAY better than the product. Rhodes table from Safviefa. Junk.

Horrible product. Stay away. I paid $469 (each) for two of the Winston chairs. I loved the color and the lines from the image online. There were two red flags that I should have paid attention to: 1) the fact that there is not an option for providing customer reviews for this product and 2) that is was a final sale. The quality of this chair is horrible. The fabric on the back of the chair is poorly attached with Velcro; it ripped when I was assembling one of the chairs. They are also extremely uncomfortable. The chairs look pretty but that is about it. Now I'm stuck with two chairs for decoration.

I ordered a 45 piece dinnerware set including wine glasses and cutlery (forks and knives) for my new apartment. I have recently moved from another country to New York and needless to say didn't have any existing furniture let alone existing dinnerware.

So when I saw the dinnerware set on Onekingslane for a great place, I immediately ordered it and ensured it was to be delivered by the time of my moving in date.

The delivery was not a problem. A package arrived on time, but it wasn't my order. It was some sort of dinnerware selected at randoms 1 large lace, 8 small ones, 4 medium bowls and 8 coffee cups. Not only was the set mis matched and in varying amounts but it also contained no glassware or cutlery. I was surprised and disappointed.

2 weeks later. I am sat in my apartment speaking with onekingslane customer services every day trying to get my actual order delivered so that I have cutlery to eat with and glasses to drink from. Currently, I am eating using plastic utensils. Onekingslane has no update for me on the situation.

I ignored all the awful reviews of OKL and ordered a rug through them anyway. Doh! First of all heard nothing for 6 weeks. Then I got emails saying it had been shipped. Then I got emails saying it had been delivered. When I contacted them and told them it had *not* been delivered they said the email was a mistake, it was still in their warehouse. I asked for a full refund and cancellation, they ignored that and told me it was being shipped again. Then I went through the same saga only eventually for them to tell me that the rug had been "lost". The only upside was that the refund came through quickly once they'd lost the rug. Never ever again.

Disappointed in their shipping it took over four weeks for a wreath to be delivered... it was intended for a funeral which is now past 4 weeks

Actual item (Waiting for the Sun Mirror I, White) received is almost a joke compared to the item shown. This is a imaged mirror and the item received would make it appear that either it needed another pass through the printer, half the image was rubbed off, or One Kings Lane has a magical vortex into legendary realms that does not translate once the item arrives at my home. Honestly, $#*! this website. Looks great on the site. Looks like cheap $#*! when it arrives. Please read all the reviews above and do not be tempted.

Okay look... here are some OKL secrets for the stupid. OKL items are from 3rd party vendors with different locations within the US. Some items even come from overseas (some art). Estimated delivery dates are provided on ALL descriptions. Delivery takes longer than sites like Amazon as many OKL vendors do not begin processing orders until the sale event has ended, and then they process and ship all orders. Vendors take a set inventory, list what they have, sell it, then ship it. Not a hard concept to comprehend. OKL is a flash sales site. Most sales only last 72 hours.

"Final sale" is not a bait and switch. Too many ppl impulse buy and then decide they can't afford the crapp after all or don't like it. Returns are expensive to process for businesses. If you ask anyone at OKL, they will still tell you that they would love to help you regardless of final sale and WILL always help you whether its a return or discount.

OKL customer service is amazing. They are very helpful and understanding. People just need to read their policies and how the site functions.

Stay away! I too got sucked in to this website. Item was advertised as an oil painting in good condition. All I could see was the online image. No way to contact seller for further information What I received was a canvas print in poor condition for $400+. Art fraud! A garage sale reject. No recourse to contact seller Don't get conned like I did!

I am a designer and retailer. Many of my clients I work with of course like to shop on the internet and that's all good. What makes me angry with internet retailers like OKL is that they mark up the prices past resonable retail, then throw a discounted price on an item and then maybe a time limit to buy, etc to push buyers. Their sale price is usually the same or very close to my retail price in my store or what you can locate if you shop the internet. The "have to buy before they are gone" is sometimes misleading. I have had so many clients send me pictures from OKL and like to compare against the resonable retail. Comparing items on the internet is sometimes difficult because OKL can change the name of the item either by being off a letter or renaming the item, so very hard to compare pricing. By reading all these not so good OKL reviews they have other problems!

Ordered a necklace from them. Didn't notice that it said final sale. Necklace took forever to arrive and is so cheaply made and gaudy that I will never wear it. Buy at your peril.

I love browsing this site, but only just recently went to purchase a couple of items. And the reason I didn't go through with the purchase is that I got to PayPal when I noticed a shipping charge that more than doubled the price of my order and was MULTIPLE times as expensive as the shipping charges they quote on their site. No explanation was included. The added shipping cost was a scam for what I was buying. The items I was looking at I was able to find on Amazon or the product company's website directly for less with shipping than OKL was charging me. After reading these reviews, I will only ever use this as a window shopping website, and search out any specific items elsewhere to purchase.