ObviouslyChicReviews 112

I ordered a tank a year ago and was told it was on back order then I questioned where it was months later and was told the order was cancelled due to product being unavailable. I then asked for my refund of $36 and was going back and forth by email (as there is no person you can speak to there) the only option for customer concerns and they said I would be getting my refund. Well it's been an entire year now and STILL have not received my refund! Do NOT purchase anything from this store they are not a reputable company! I am still trying to get my refund but just get there stock answers and no refund! Terrible company! Do not buy!

I have previously bought a few items from obviously Chic at their pop up shows in the past and loved what I bought. I ordered 3 items of clothing in October 2018. It is now February 2019 and none of the clothing items have arrived yet. I have also attempted to contact the company on 3 different occasions to let them know and have not gotten one response yet. I am all for "shopping local" but I am so disappointed with this company.

They will take you money and nothing will show up and they won't let you cancel order and when you ask for a refund they will deny it.

Only company I've ordered from who take money for an item before it ships... which they don't even intend to do! Order back in December and funds were taken straight away. Made sure I didn't order any pre-order items because I wanted straight away. It's now February and my order is still 'being processed' and was told items hadn't arrived to them yet! They will not return emails now and I have put in a request with PayPal to receive my money. Very unprofessional way to handle customers and their money.

I signed up for the Hey Helen subscription boxes. I received the first one just fine and enjoyed it enough to continue my subscription for the winter box. I was very excited to get it before Christmas as it was advertised to arrive the week of Dec 20th but it never came. Instead since then I have just got 2 emails saying it is delayed. I've been told multiple times it is on its way or has been shipped and yet I have not got a tracking number or the actual box. I sent emails to them requesting a refund but am only receiving automated emails back with the same messages. I then messaged them on Instagram and got the same info as the email. I am extremely frustrated by how they are handling everything! Now I'm sketched out because their website is down and they've been deleting comments on their social media. They haven't posted anything about why it is delayed or explained properly what is going on so I looked them up and saw all these negative reviews and realized I wasnt alone so I decided to go to my credit card company to get it disputed. They are going to go after the business now and I got my money back from the credit card company. What a shame, I really thought this business was supporting local women and now I will never order from them again.

I have ordered a number of items from Obviously Chic, and have always been impressed with their clothing. In October, I placed an order during one of the BOGO hoodie events. When my package arrived, only one of my hoodies were included. I have been emailing this company since that time to determine when my second hoodie will arrive, and have been given nothing but the runaround. This process has been going on for more than three months at this time. Unfortunately, I will not order from them again.

Unfortunately I sent in an order for a yearly subscription from this site without the due diligence of investigating them beforehand. They are now called Hey Helen. I placed my order in early November for the Winter Box to be delivered on December 20th. I am still waiting for this delivery and all I'm getting is email excuses as to why it hasn't been sent. I now believe I have kissed my money goodbye. I have forwarded an email to this company and have asked for a refund. I have blocked them on my credit card as they auto renew your subscription. Please do not order from this company. They have deleted all the negative messages from subscribers on Instagram which sounds like their operating procedure. Buyer beware!

Aren't there any legal repercussions for this dodgy business?!
Ordered items April, 2018.
After 4 months, and s few emails I received one item and an excuse of being a special order and that my other item would be expected within 8 weeks.
Sent another few emails with NO response.
It is NINE months later and no last item I paid for and no correspondence.
Thought I was supporting local to a Kelowna based business...
As I always try to shop and support my fellow Canadians.
This company is the OPPOSITE of anything Canadian.
Deplorable.

I placed an order and my credit card was charged on April 23,2018. It was supposed to be delivered in a couple of weeks so I contacted them and they told me I ordered a pre-order item (but they don't tell you this when you place the order). They told me it would be delivered by May 25. Finally, July 3 I receive one of my two items. I constantly hounded them for the delivery of the second item and they kept making excuses. I put in a complaint with the Better Business Bureau to which they did not respond. I called my credit card company, but unfortunately I was past the dispute time period so I kept hounding this company for a refund. Finally, on November 23,2018 I received my refund. I think if they owe you a refund they just hope you will go away and forget about it. They had my money for seven months. I emailed them weekly for about three months to get my refund. I probably would have reported this company to the RCMP if I did not receive the refund.

Paid for 2 pre orders one in sept and one in oct. Only received a few items from each order. On the receipts was a hand written note "will ship on own" for the rest of the items. I have never received the rest of the items. Sent multiple emails, filed a complaint with the better business bureau to which they never responded. It is a total sham. Not sure how they haven't been arrested for fraud. I would never order ANYTHING from this fraudulent scam of a company again.