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Ruth E.
California
1 review
0 helpful votes
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Top quality service: quick and cordial customer service

Date of experience: October 2, 2020
Dave S.
California
1 review
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A very swift response on a Saturday night, thank you Alex!

Date of experience: October 2, 2020
Mary E.
California
1 review
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Special thanks to Megan who was extremely helpful and paid close attention to all our needs.

Date of experience: October 2, 2020
Pamela X.
California
1 review
0 helpful votes
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Thank you for the correction of my mistake, all is fine now

Date of experience: October 2, 2020
Kathleen L.
California
1 review
0 helpful votes
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Easy to access and process rapidly to reserve my room

Date of experience: October 2, 2020
Angela H.
California
1 review
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The site is really easy to use
January 18, 2020

The site is really easy to use. Save a lot of time.

Date of experience: October 2, 2020
Dan V.
California
1 review
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Appalling service by a scamming company
January 13, 2020

Appalling service by a scamming company. I'll buy again when you show low prices to prove it. I will then make a formal complaint to trading standards

Date of experience: October 2, 2020
Frank M.
California
1 review
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Just send the remaining amount you owe in a cheque...

Date of experience: October 2, 2020
Rebecca D.
California
1 review
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Easy communication and quick reply
January 13, 2020

Easy communication and quick reply. Thanks for your help Megan

Date of experience: October 2, 2020
Peter H.
California
1 review
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Thank you Alex for booking another hotel for my daughter as Extended Stay America Phoenix was completely booked when girls arrived. Very unprofessional fro the hotel side, happy that you handled everything quickly and hassle-free

Date of experience: October 2, 2020
Barbara V.
California
1 review
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Thank you so much for your quick response and the extra service. Very much appreciated!

Date of experience: October 2, 2020
James J.
California
1 review
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Dana, thanks for the quick response and the explanation of the rates. Have a wonderful day.

Date of experience: October 2, 2020
Deborah Z.
California
1 review
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Cannot believe how swiftly I received a reply to my email, which was most impressive. My concern has now been alleviated. Thank you.

Date of experience: October 2, 2020
Helen G.
California
1 review
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Booked in London and compared to my previous provider (expedia.com) this is miles better

Date of experience: October 2, 2020
Diane U.
California
1 review
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I want what I paid for
January 11, 2020

I want what I paid for. You should honor the advertised price of the hotel.

Date of experience: October 2, 2020
James P.
California
1 review
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I needed to cancel my non-refundable booking, and you were there for me

Date of experience: October 2, 2020
Thomas L.
California
1 review
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Hi thank you for your help it's much appreciated
Many thanks
Mark

Date of experience: October 2, 2020
Tom O.
California
1 review
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Bon service pour trouver le meilleur prix pour des hotels

Date of experience: October 2, 2020
Angela O.
California
1 review
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Alex called me back in a few minutes after my email I could not check-in and he resolved problem via phone call, surprised by the service!

Date of experience: October 2, 2020
Mike Z.
California
1 review
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Wat een slechte service
January 5, 2020

Wat een slechte service. Ik moet dus meer bij betalen omdat jullie niet up to date zijn.

Date of experience: October 2, 2020