Nustay

It took some time, but thankfully the refund has now reached my account. Thanks for seeing it through,

Thank you so much! We will arrive maybe at 19.00 pm.

Professional company. Relocation was better than my original leisure

Everything went well and had a lovely stay with breakfast. Was really apprehensive about booking with yourselves to be honest. Many thanks

Thank you for the quick response and for cancelling the reservation. Much appreciated.

Thanks for the effort Ivana, but I would like the refund instead.

Nice to find new companies with high level of customer orientation and competitive prices

I received the voucher. It got to my spam box. Thanks

I called the hotel and got this resolved in 2 minutes yet you td me to wait a while. Bs response.

Ok thanks for the heads up, please keep me posted.

Comprehensive responses and all attention towards me as the client I got...

Thrilled to know that customer service in such a point level...!

Lots of human touch and amazing support! Thanks Ms. Nina

Elle nous a aidés avec tout ce dont nous avions besoin! Je vous remercie!

So far all communication by Alex has been fast and satisfactory. Thank you very much

It's funny to see that I made a mistake in dates as I rarely make any kind of those, so it was sp right of you to provide me the evidence of that. My apologies for my previous behaivor. I bet it's not easy for you to work with people and all mentality differences... I am grateful for all your dedicated support as you could have denied my request to change the dates, but you honored it. Thank you. BEst wishes to all your team!

I was disappointed about slow action of your booking system. It never happens on Raknten travel which I use mainly.
I hope your system will be correct in the near future.

All I wanted was a refund, thanks for not making a trouble

Your team is amazing, always ready to help and resolve the issue to make customers happy. I will recommend to anyone who is looking for better customer service than booking.con.

Found a hotel almost half the price then on another sites