Nustay

Thanks for the date amendment. Looking forward to my stay in October.

I can at some point to use my reservation in the near future. Thanks you for being proactive and sending me the voucher before I raised the question at all.

I just need a receipt so I would think it is a quick response. However, I didn't get the receipt and no response when I try to call.

I was waiting for your partner's response for a week but happy that my issue was finally resolved. I will be using your service again.

Fast respond n best of all got Everything taken care of free

Thank you again for your help, it was very much appreciated.
Regards
Emma Archer

I was told how I can get another room due to the corona event

It was quick but I don't have a clue what your action will be

I appreciate your fast response back. Your process for cancellations is quick and easy. Anna, thank you so much for your help.
I will be a return customer in the future.

Thank you.

Your solution was fast and "no nonsense-questions asked".

Wish you all the best.

I confirmed the new dates with the hotel. Thank you

Not 5+ service as there is no way of speaking to a live agent when I have time. But as your specialist called me back as I requested on the email and they were professionals in terms of telephone etiquette and awarenevess of their product and dixed the problem, 5 star is a considered review of the assistance I got

No overcharge - paid what was promised on the website

Prompt response and gives comprehensive information to resolve my enquiry. Really pleased

I booked to you and i asked for some changes or cancel my booking and your consultant said they can do change the date because the hotel didn't allow it to me

Thank you for you kindness in your reply, it's very nice of you.

I am glad to see you care about your client's bookings.

Thank you very much for your feedback.We really appreciate it.

It took some time, but thankfully the refund has now reached my account. Thanks for seeing it through,

Very friendly and helpful. Great job. Thanks again for your help, sorry he had trouble with his printer.

Thanks so much for your help, hope hotel is as helpful and good as Helen Gray.