Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Thank you for your quick response and your assistance. I look forward to using your website in the future. Judith
Quickly sorted the cancellation issue and refunded.
Professionally trained team can be sharply defined by their consistency and accuracy. Well done, Nustya!
Really enjoyed how easy your service was to use.
I have contacted your emergencies and info lines by email because my flight into Airlie Beach Whitsundays Australia was cancelled and I will not be arriving until tomorrow the 17th of January
John / Reservation # *******
The service is very thoughtful, I did not meet any problems.
Best price guarantee is ruling here! First time in my life I am dealing with the company that is playing fair... My heart goes with you and your super qualified team!
Thank you so much for your involvement and help. Best healthy wishes
Alex worked really hard to help me and give me great service. I will definitely be returning to Nustay for future business.
You are one of few companies whose customer service managed to spell my name correctly
Odry was extremely helpful cancelling our trip and she even expedited the processing of our refund.
I could not reach your hotline on the phone but you've effectively helped me with getting my money back anyway, thanks a lot!
Thank you so much for your help and understanding.
That was a group booking for my fellows, it was a relief to get your asistance with free cancellation despite the policy.
Company with the service like yours will bode well
We do appreciate your help in this matter though and when the time is right we will be back in touch as it was a birthday surprise for my wife!
Helped but you should not be that straight with evidence that the mass happened on my side
Tina war äußerst zugänglich und geduldig bei der Bearbeitung von Problemen. Danke Tina!
Really shouldn't take my money befpre you can confirm my hotel booking 1st. Good that I had the room finally
Thank you for being compliant with the current situation
Ivana antwortete auf alle meine Bedenken und Fragen
