Nustay

Thank you for the explanation about getting a refund.

Thank you so much for the voucher, and your quick response, thank you for your consideration due to the unforeseen circumstances. I look forward to staying with you in the future once it is safe :)

Thank you very much! And in this difficult time it is greatly needed. And appreciated.

Thank you very much for your help in this matter. I hope to see you soon when normality returns! Once again thank you. Andy.

We have used a lot of agencies around the world and this was some of the best service I have experienced.

I would like my refund quicker than 90 working days.

Merci! Et en cette période difficile, il est grandement nécessaire. Et apprécié.

J'ai eu des problèmes à mon arrivée à l'hôtel mais Yvonne s'en est bien occupé. Très content.

I will surely use your company again since its the cheapest one:-)

Prompt reply, but not the refund that I was expecting.

Mary turned me around from bein g avery disgruntled, unsatisfied customer to a happy customer if all goes well tomorrow when I get to the hotel.

I do think you should be more competitive, though, with not having a NO REFUND policy to make customers feel more at ease dealing with a relatively new business. That negative element may prevent me from dealing with you in the future despite good employees like Mary.

Our travel plans were suddenly changed due to the Coronavirus, and the team helped us beyond our expectations. I was certainly impressed by their responses.

I've lost a thousand of dollars from this trip already becaus of cancelled flight and the event, thanks for saving me the hotel cost.

Grazie per la tua comunicazione efficace.
Sono veramente felice.

Always a simple process with excellent customer service.

El hotel me cobró de nuevo a la llegada, aunque la reserva se pagó por adelantado. No he disfrutado del hotel, pero estoy agradecido de que haya hecho el reembolso del hotel. Gracias

Alex is incredible! No wait! Amazing. Amazing Alex. Thanks!

Thank you so much! This is really nice. I can't believe we got the extra room

Thank you so much for taking the time to do the right thing I really appreciate it.

At first I had some problems with the booking but the Nustay team reacted quickly and got it all sorted out. Thank you very much