Nustay

Thank you for the efficiency and speedy reply it will make me book with u again

This was quite a surprise -- it's just as well I received the e-mail message before arriving at the hotel!

Working hard for their clients to get their refunds.

Lucky to have booked with you. Looking forward to the refund.

Thanks, Nina.

Helpful to have a credit confirmed in these circumstances.

Much appreciated
Ingrid

Thank you very much for your prompt response and your attention to this matter..

Mary is very helpful and goes above and beyond to make sure all accommodations are met.

We'll book with NuStay again very very soon...
And we'll recommended it to our community!
Certainly grateful for the prompt customer services.

Very quick
And in accordance with my best expectations

Thank you so much for your confirmation, really appreciate it.

Supporten og responstiden var præcis, hele kommunikationen var meget behagelig, da jeg aldrig har følt mig forladt. Tak, Nadia.

I cannot praise them enough for their efficiency and kind hearted approach

Obtuve un reembolso excepcionalmente con su ayuda, agradezco todos sus esfuerzos.

Got the refund, thanks. Going to book more stays the same minute I can. Earned my loyalty 100%

Very pleased with the timely and informative response

Several people followed up to ensure our refund request was resolved - what a great help to us!

I am absolutely rigid with fear of this corona virus situation. Thank you for giving a hand in this difficult time, extraordinary.

I was provided with all updates on my request and this was exactly what I wanted at this period full of uncertainty

Very grateful for the care with which we've been treated.

Thanks a lot Helen... I appreciate your effort... very professional!