Nustay

Cały zespół był bardzo pomocny, przyjazny i gościnny.
Głównym kontaktem była Nina i nic nie przeszkadzało jej w pomocy.

Thank You! I was really glad to hear the good news. I am looking forward to the refund.

Website states to contact customer service via email for room amendment as I was told it can't ever be done on the website.

Thank you for you quick response, my money was back on my card within a couple of hours... I really appreciate that.

The support, the response time, the clear well articulated comunication have all been great. As someone new to your service i would have liked to be able to have actually spoken to someone on the phone. This was a very good first experience and the representative that i was comunicating with did A wonderful job.
Thank you,
Mr. Shannon Mason

I fully accept that your organisation is suffering from the COVID19 situation and I am prepared to wait my turn to be dealt with. It is so nice to even get a response in this day. Thanks

I'm a senior citizen almost 69 Years, it was important for me to get the booking canceled without any penalties. Thank you for the brought efforts to achive that for, e

I'm still waiting on my room and have no idea why I have to wait for this.

3 bookings with you and all went smooth in terms of amendment and service delivery. Returned customer is the best feedback I am guessing

Anthony confirmó la cancelación de la reserva muy rápido, salutos

The support from NUSTAY was very quick, very clear and
Very friendly.

Thank you!

I will come back to NUSTAY!

I was advised that it would take a while to speak to the hotel I booked through your site but you fixed everything within 24 hours. Amazing!

Thank you so much for prompt reply I'm very grateful hopefully next year will be a good one

Спасибо за обходительность с клиентами в это непростое время. Процветания и благополучия вашей компании!

Special thanks to Iris, Ali and Ariana for their amazing job and keeping me updated on every step

Perfect explanation and also a mail with the confirmation I was looking for

Well, the service is above average as I cannot upgrade the room on my own and have to email you on that. However, I have to admit that the team reacted promptly and helped within a few hours.

Ik koos jou boven boeking. Com vanwege de concurrerende prijs (heb een prijscontrole op internet gedaan). De annulering was heel eenvoudig, bedankt.

Thanks for cancelling and refund my money on time.

Thank you so much for your kindness and understanding. The Winters family