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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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I received my package within 2 weeks of ordering, in full quarantine, and I couldn't be more pleased with the outfit and all its glory! The quality of the clothing is beyond words and the fit was incredible.
Desperately in need of a birthday outfit and with less than a month to go, this boutique literally saved the day. I made an order and contacted their friendly team by email to inform them of the situation I was in, they were very understanding and attentive to my situation. As promised, I received the order, the size was perfect and the outfit was beautiful. This will definitely be my "Go To" store in the future. Thanks girls
Delivery was not only quick and efficient, but I proved that the dress fit her perfectly and was better than I could have hoped for. I used it for my birthday celebrations and got many compliments on the dress, and people asked me where I got it from. I couldn't have been happier with my purchase!
I love the items I bought and I feel amazing, I will definitely buy more sets and I know my friends will too.
Clothes are good to dress from top to bottom, I am in love!
I absolutely loved the merchandise on this site, but I had never ordered from them before, so I decided to order a blouse just to see how the merchandise was. It took 3 weeks to receive the blouse and when I got it it was not the color I ordered so I have been reaching out to them for 4 days now trying to return it... and I get no response please do not order from this company they totally do not respond to returns of any type. I wish I could have given them no stars instead of one star.
Absolutely obsessed with everything I have ordered here. The quality is amazing, it fits perfectly, and I literally can't find these styles anywhere else. So happy to have found you, you are the perfect online boutique
Paid $52 for 2 dresses (very cheap). Ordered on April 26th, still haven't recieved items and it's June 28th... Many reviews claim they're fake site actually located in China (site says Europe). Some people get their items but they're super small and cheap as hell, other's never recieved their items (like me). DO NOT WASTE YOUR TIME OR MONEY.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on August 3, did you receive it? We also sent you a message to confirm the status of your order. Please check.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The stitching on two of my items was very poor. The jacket wouldn't hang right. The sizing was off (too small) in two others. I kept one item because I liked the colors. Their return policy is insane for a company doing a lot of business in the US. It made me vow never to deal directly with a Chinese company again. I was determined to get my money back on three items which cost me a bit under $40. I shipped them to China ($23) and the padded envelope cost another $2. I used PayPal and my money was never refunded. I did reach a person and we communicated several times but over and over she told me she had no proof my package ever arrived. I used their label and their own order number is on the outside of the package, so why do they need a number from me? She said to provide a tracking number. Shipping with tracking to China cost more than my refund so I sent it to them cheapest USPS rate and provided my US customs number. It was a lot of work and a lot of aggravation and ultimately, a total bust. Their products don't begin to match up with their terrific advertising campaign. This process started in November 2019 and went on for months. Last week, out of the blue, two of the three items I returned to them because they didn't fit me arrived in new packaging from Nora Cora. I guess they thought that balanced things out? It does not.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
If I could give a zero star, I would! I have no doubt this review will not be shown! I see only A few reviews and they are 5 stars! The items I purchased is absolutely not what was pictured. Please do not purchase from this company! You will be very disappointing as the materials is not cotton at all. It is more like shining polyester at best! The refund process is absolutely crazy! You have to jump through hoops! I plan to see it through no matter what it takes! Shame on this company!
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
BEWARE! DO NOT ORDER FROM THIS COMPANY! I ordered clothing In April 2020 and still have not received my order-it's July! This website is a scam and do yourself a favor and order from somewhere in the U.S. I also asked for my money back and they kept telling me my order could not be refunded because it already shipped. BOGUS
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Ordered 5 items, the first arrived 6weeks later. Quality nothing as shown in tHe picture. Ordered a scarf that showed as it was crochet. It was NOT. When I called they told me I could return it but it would cost me more for shipping. Nothing in their description explained that returns were back to China. They offered me 20% of my purchase price for the scarf that had been misrepresented. Now waiting for a sweater! After three months, and it has not arrived, I contacted them again and they this time offered me a refund for the sweater the other two items arrived, they were ok, but they were a package of wooden buttons and mittens. Unfortunately even these items arrived late and could not use them for Christmas presents, so now I'm also stuck with these items. Again, I caution, don't order from this company.
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Impressed by the quality, design and color. Much better as in the picture. Very fast delivery despite the distance. Easy shopping menu, not complicated. It is good to receive attention all the time!
Very happy with the dresses I received for my mother's birthday party. I ordered them and received them on time, both fit perfectly. I received many compliments at the party and I have already recommended this boutique to all my friends. I can't wait to buy my next dress.
I love the designs, theme and quality of your pieces! However, delivery is a little too slow, but it is normal due to the pandemic. For my next event, I'll be sure to order from you :). Please take out more styles!
I like the quality of the clothes that I bought here. It's also great how customer service treats me. All in the top level of fashion.
One night I bought the dress for my 21st and was delighted to find it on my doorstep. The packaging matched the brand's luxurious feel and made the dress feel even more special! I can't wait to buy from this brand again!
The quality of your clothes surprises me, always perfect and always perfect forever. I love, love, love this boutique, I will never buy another brand when I want to be looking for the best on the internet
I ordered this boutique twice and I couldn't be happier with the quality of the clothes! Shipping was very fast and all my items look like pictures, they found a regular customer on me :)
All the clothes I ordered are as expected! This will be my visit to the online boutique for everything from casual wear to evening wear and party! I received my shipment in record time. I have never had an online boutique that ships my order so quickly and efficiently.
Do Not Support this company. Would rate negative number if possible. My wife ordered from Noracora on May 12. The jeans supposedly shipped on May 21. Emailed Nora w/all my info. Received and replied to 2 runaround e-mails and then on the third received June 17th, My wife gave up and I took over. That email stated that we should be patient and that, ONCE SHIPPED, it will take 11 to 21 Business days for the items to arrive! OK, SO, we WAIT. On June 22 we check the USPS tracking site and they STILL have not received the package in Calif. From the "partner carrier"! We have tried 2 more times to contact CS with no responses since we are now 26 business days beyond the "Shipped date" and 7 weeks total. Want to say this is the absolute worst online experience EVER. Do Not support this seller.
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 8, did you receive it? We also sent you a message to confirm the status of your order. Please check.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.