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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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Well, here is the final story on NoraCora customer service and delivery. Finally received my 4 items of clothing on June 18th, almost 2 months after ordering. All items were so small, the sizing was incorrect and the material of the items was chinzy and cheap. Will never order from them again. Repeatedly asked for credit, never received and I certainly am not paying one red cent to ship the order back to China! Into the garbage can and done!
Never order from NoraCora. Horrible service and product.
I ordered 4 items from this site on April 24,2020. They immediately deducted the charges from my account. It is now May 29,2020 and I still have no delivery of my order. They sent a tracking number which cannot be used. There is no way to track the package on their website nor do they have it correctly listed with FEDEX which is supposedly the delivery company.
DO NOT BUY FROM THIS FIRM. THEY ARE LOCATED IN CHINA AND ARE NON RESPONSIVE TO REQUESTS FOR REFUND! MAJOR RIPOFF!
I am still waiting on an order placed weeks ago. They just keep saying it is still in transit. I can not say about the quality since I still have not received the merchandise
Watch this:
1. Apply for an approval
2. Wait until you get a notice asking for information
3. Return the info to company
4. Not sure what is next step
5. Maybe climb Mt. Everest
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint.We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by message. Please check.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I bought in this online boutique a pair of high quality shoes and it arrived in a few days. The shoes fit very well, everything was true to size, at first they were a little hard, but finally I feel very comfortable. They match much of my clothes.
These pants are so cool I bought two! There is a great fit, quality and good price. They are also versatile and can be used for work clothes or for the house, perfect for my quarantine!
I already got my dress ordered online from here, the product arrived within the scheduled days. So easy to order that I was quite impressed.
I ordered a smaller size than normal and it was a perfect fit. Flattering cut for a pear shape. Many compliments on the color khaki, identical to that shown on the web.
Yeah! Finally, a company that doesn't make me feel bad because they make their clothes too small. This boutique has amazing good quality fashion clothes. I'm currently wearing the most comfortable work pants I bought from there, which surprised me a lot!
I hate shopping at a mall, but this boutique and online staff made it a fun and joyous experience. He provided great suggestions via email and was ready to help with sizing. Recommended boutique.
The online catalog is very easy to use. This is the first time I have bought clothes online because I was concerned about size and didn't want to waste time with the product return process. Fortunately, the 3 blouses fit perfectly. Thank you for fast delivery and all regular updates on my order status.
She brought a beautiful long skirt that was for sale in this online boutique. I ordered a size 14 and when I picked it up it was too tight, a customer service girl went out of her way to find me a size 16, I know it fit perfectly. I was very happy with my order. Every time I go online to buy things I always visit this store and I always come out with something that I love.
I was quite satisfied with the quality and the navigation. However, he was in no rush to order in this pandemic. The dress arrived faster than I expected, very well done girls!
Perfect shopping experience. The clothes are of a high standard and I love the sale prices! The website is easy to navigate and the article was sent to me overnight! Stellar customer service.
The girl who attended me here has definitely demonstrated and demonstrated how customer service should be used, I cannot speak highly enough of how well she treated me and my mother as the first client, I have become a regular, how she satisfies my needs, you definitely need recognition for your work, we need more customer service like this online boutique.
I made my order June 1,2020. Received a notice that the order had shipped but the tracking that was provided won't work. No response from customer service. But my card was debited swiftly! I wish I had read some of the reviews. Where is customer service!
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Avoid this false company. I don't know of anyone whose order was satisfied. I ordered shoes 8 weeks ago and was rewarded with nothing. This is a Chinese company. Beware.
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
It's obvious these clothes are Mart in China. The bustline is near for a young teenager. Runs very small and the quality is poor. Very unhappy!
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
What good quality double layer clothes goodness! Love love love! I can't wait for my next occasion to buy another dress! Such friendly staff also responded to me within minutes when I had questions!
I bought some heels and they are exactly as they look in the picture, the quality is also very good, usually my heels looks worn after some uses, but these still strong and all shoe styles look so stylish even clothes. So classy it's amazing.
The customer service team is perfect, they even gave me a 120% credit voucher to put on my next purchase because what I asked for didn't fit. I can't recommend it highly enough, I will use this website again!
The quality is amazing considering the reasonable price paid!
I love and can't wait to buy clothes here again.
The order was fast, the dress is very comfortable to wear!
Thank you
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!


We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 25, did you receive it? We also sent you a message to confirm the status of your order. Please check.
Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.