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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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NL
1 review
0 helpful votes
Follow Amanda D.
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I love the blouses of this online boutique!
I made them part of my daily uniform
Why i bought so many
Approved by my employer. I just love all the compliments I get in my office!

Date of experience: July 1, 2020
Poland
1 review
0 helpful votes
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This is my first time shopping here, but I am very happy that the clothes fit me well and give me a classy and elegant look. I love the quality material (the fabric is soft and smooth) and the neat stitching. I can't wait for new designs so I can reorder!

Date of experience: July 1, 2020
Portugal
1 review
0 helpful votes
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I love the shirt I ordered here. It came very fast and fit perfectly. The color was just as the image showed. The clothes in this boutique are always well washed and of good quality.

Date of experience: July 1, 2020
Spain
1 review
0 helpful votes
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Very very good!
July 2, 2020

So I am a frequent online buyer of this boutique, I love I love this place on the internet. The ease of product choice in a simple design makes it a pleasant experience. You can see the colors and sizes below the image before wasting time looking for it right away. Very very good!

Date of experience: July 1, 2020
Switzerland
1 review
0 helpful votes
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Love my outfits
July 2, 2020

I always love the things and the style of this boutique. I am always satisfied with my purchase, never disappointed. I even suggest some of my best friends because they like and love my outfits.

Date of experience: July 1, 2020
California
1 review
0 helpful votes
Follow SAFIRA W.
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I love my new jacket. Normally a size 8 but I got a 10, as it seems to me that the forecast is small and fits perfectly. Classy jacket. Super fast shipping, boutique with great value.

Date of experience: July 1, 2020
Kentucky
1 review
1 helpful vote
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On May 20,2020, I placed an order and $151.27 was charged to my account. It is July1,2020 and I have no idea where my order is. Two weeks ago I emailed and received a reply that my order was in transit, but I still do not have it. I have made other attempts but no response. I can't find a phone number to speak with a person.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2020
Jules R. — Noracora Rep
over a year old

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered, did you receive it?

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Washington
1 review
0 helpful votes
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I buy almost all my clothes here online. Both are more convenient and have no problem. The designs are great, they are very good when it comes to service and delivery.

Date of experience: July 1, 2020
Texas
1 review
1 helpful vote
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I ordered the shoes I found in a popup ad on my computer on May 10. It is now July 1 and despite contacting Noracora by email several times, I only received standardized replies. In my last email of June 26, I told them that I would contact my credit card provider if they did not contact me with a personal email telling me how the issue would be resolved. I did not hear anything. I'm fed up! I just filed a complaint with my credit card company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Colorado
1 review
0 helpful votes
Follow Kimberly S.
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Hi. I ordered 4 tops from NoraCora. It took a month for 3 of the 4 items to arrive. I cancelled the 4th when they told me it had not yet been shipped. One t-shirt for $11. Was ok. My bill total was $81.06. I returned 2 of the blouses that were not made with the material in the pics AND were missing items. I sent NoraCora the tracking number from the USPO and then they sent me an email saying I should send my returns to china not san francisco. They started giving me the runaround and I've contacted the Colorado Attorney General for fraud. They are a nighmare to work with. They change their story and policy every day. Now they've offered me 15% of what they owe me. No f-----way. I wan t them shut down. DON"T BU? Y FROM THIS SCAM COMPANY. If the site wants to contact me I have receipts, emails that are a joke, and garbage responses.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint.We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by message. Please check.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Massachusetts
1 review
1 helpful vote
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Supposedly my order was shipped on May 31 and as of July 1 I have not received it. I've written three times but get no response even though they say they will get back to me in 24 hours. Tracking doesn't work on their website. They took my money, I have no clothes. Do not order from them, clearly it's a scam. **update, they contacted me through Sitejabber when they realized I gave them a bad review. Nothing has been resolved. I did receive one item in the mail but they never shipped the second item. They have kept my money.

Date of experience: July 1, 2020
Jules R. — Noracora Rep
over a year old

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered, did you receive it?

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Illinois
1 review
0 helpful votes
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Don't Do It!
July 31, 2020

Please read their return policy before you make a purchase. The policy states that you are responsible for paying shipping for any returned items. What the policy doesn't state is that returned items have to be shipped to Guangzhou, China. Thus, you have to pay any taxes or customs fees as well.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. Items need to be returned to our fulfillment center and buyer is responsible for return shipping. We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by email. Please check.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Louisiana
1 review
0 helpful votes
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Don't bother
July 31, 2020

I placed an order with this company on May 7, it is now June 30 and I have only received one item. When I tracked the package it says it has been delivered, I assume that delivery notice is for the one top I received. There were approximately 13 items in my order. Still trying to get the rest refunded.

Date of experience: June 30, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Pennsylvania
1 review
0 helpful votes
Follow Vance W.
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I ordered several items from this site on May 5,2020 and have not received my full order two months later. I have talked with their customer service multiple times and they tell me to be more patient, but will not respond to when my order will be shipped. The tracking site doesn't work. Very disappointing.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

South Carolina
1 review
1 helpful vote
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Rip off
July 31, 2020

RIPPED OFF. Placed and keep emailing yet still the same BS. Be patient. Or it takes time. My favorite is the tracking info is slow to update. Still no order and I know sometimes shipping gets slowed down but really. 20 days and counting from California.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

North Carolina
1 review
0 helpful votes
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Very easy
July 1, 2020

The online shopping process here was very easy as always and I got the products within a few days... fast and reliable delivery, thanks

Date of experience: June 30, 2020
Texas
1 review
0 helpful votes
Follow ROSALI W.
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Beautiful blouses
July 1, 2020

Beautiful blouses, very happy with my order made in this boutiqwue! Easy to use online ordering system, no problems. It looks good quality. I do not know what else to say.

Date of experience: June 30, 2020
California
2 reviews
0 helpful votes
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Got two products, and they are not like they are pictured, they are cheaper than cheap. I got a white blouse and a dress that looks cheaper than a prison dress... that thin and sewn with the threads still hanging, and so thin material and sooo much smaller than the size I ordered, You can't reach customer service, and can't return unless you pay more than the items to send them back to China.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Texas
1 review
0 helpful votes
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Bad Company
July 30, 2020

I have received one item out of 7 that was ordered 4-28-2020. Already billed me. No one answers me

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

For the items you haven`t received yet, could you please provide us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Maryland
1 review
0 helpful votes
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Returns are impossible. Clothing is cheap and looks nothing like the pictures. Sizing is completely wrong: 2XL is actually a US medium. They offer you a 15% refund in lieu of accepting returns. If you see positive reviews, they are fake. I sent the junk back so I can't post a photo.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.