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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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GB
1 review
0 helpful votes
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I love everything about their products, even the fact that they are everything I look for when deciding on my appearance. I loved my new skirt, thank you very much. I will definitely spread this website among my friends, I will recommend your store!

Date of experience: June 27, 2020
Arizona
1 review
0 helpful votes
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Everything I Wanted
June 27, 2020

My order arrived by quick mail and the pants were exactly what I had bought online! I have nothing bad to say, I love my outfit!

Date of experience: June 27, 2020
New Jersey
1 review
2 helpful votes
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On May 20,2020, I ordered three items from Noracora and wanted to return two. I read several recent reviews that their clothing has the "best material." That was NOT my experience. The blouse felt like it was made of lightweight plastic sheeting instead of cloth. The chain of the necklace was so tangled that I gave up trying to get it straightened out. I contacted them about returning the two items on four separate occasions before I finally got a response on June 27 which indicated that I would have to return the items to Guangzhou, China and pay the shipping and custom fees for this service. I have opted to give up and write off the financial loss as a learning experience. I will not order from this company again and warn others to avoid it.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Massachusetts
1 review
0 helpful votes
Follow Deborah M.
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The dress I ordered on 5/10/20 never arrived. Contact with Customer Service resulted only on form email responses. Let the buyer beware!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Spain
1 review
0 helpful votes
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Best material
June 27, 2020

Honestly, the clothes are the best material and it comes so fast in the mail and packed great, I would definitely recommend buying from here, it is also very easy to find the tracking when your items arrive

Date of experience: June 26, 2020
North Carolina
2 reviews
0 helpful votes
Follow SUSAN D.
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Do Not order from this company. I order on June 5. On June 29 after seeing that my package wasn't moving, I posted a complaint and said it'll be another 7-12 days for arrival. That was 16 days ago. I ordered several items and none of them have been received.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 24, July 25 and August 5, did you receive the parcels? We also sent you a message to confirm the status of your order. Please check.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Spain
1 review
0 helpful votes
Follow dalia w.
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I ordered the executive black pants. I was nervous about the fit, but they were perfect and comfortable. The satin quality was very nice and I have received multiple compliments. Shipping and customer service were great! I am looking forward to shopping online here again very soon.

Date of experience: June 26, 2020
Sweden
1 review
0 helpful votes
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I always love to order clothes here! I bought two tops during the season sale. Although shipments were to be delayed by the pandemic, it was worth the wait! You will not be disappointed when placing an order because they have incredible customer service.

Date of experience: June 26, 2020
Switzerland
1 review
0 helpful votes
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Amazing
June 27, 2020

The slim strap dress of this boutique feels amazing. My order also came faster than I expected. I had to return a previous item because it did not fit. It was smooth and the customer service representative I contacted was very friendly.

Date of experience: June 26, 2020
GB
1 review
0 helpful votes
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I love the material
June 27, 2020

I love the material, pattern, and size of my new dress purchased here. I totally recommend the clothes from this boutique. Super comfortable and beautiful clothes too. I would definitely buy from this online store again.

Date of experience: June 26, 2020
West Virginia
1 review
0 helpful votes
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Perfect
June 27, 2020

I received my shirts and they look exactly like the photos. I'm so glad that you know what material the products are from and that the items on the site don't look any different. Love them

Date of experience: June 26, 2020
Sweden
1 review
0 helpful votes
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The order arrived in record time and the quality is absolutely amazing! She left and I bought two more pairs of pants because I'm so in love! I definitely recommend 10/10!

Date of experience: June 26, 2020
Sweden
1 review
0 helpful votes
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Impeccable service
June 27, 2020

This boutique has impeccable service, there was a confusion with my address in the system, and my order was sent to my previous address that could not be found: they were very kind and kept me informed throughout the process and sent me a new one order free, thank you very much!

Date of experience: June 26, 2020
GB
1 review
0 helpful votes
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Love love love!
June 27, 2020

I am buying items from this boutique at least once a month, their style is amazing and great quality and the shipping is super fast! Customer service is always very helpful (you ladies are amazing)! The clothes, shoes, swimsuits, and accessories are amazing. Love love love!

Date of experience: June 26, 2020
Georgia
1 review
0 helpful votes
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Amazing All Round
June 27, 2020

There is nothing to criticize about the team at this boutique, the customer service is amazing, but better yet, their clothing is of such good quality and honestly so glamorous. I have purchased here many times and will continue to do so. Shipping is also amazing, I recommend buying here!

Date of experience: June 26, 2020
Missouri
2 reviews
6 helpful votes
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Never got my staff never got a refund and tracking number did not match my email. Rip off I'm done with Nora Cora

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at [email protected]. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
0 helpful votes
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Perfect
June 27, 2020

I am so in love with my new blouses that I ordered here! I bought them for my upcoming birthday and I am so excited to use them! I highly recommend this boutique to anyone!

Date of experience: June 26, 2020
Pennsylvania
1 review
0 helpful votes
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I placed an order with Nora Cora on April 27,2020. I still have not received my order, yet I have been charged for it. I have made numerous inquiries with the company to no avail. DO NOT WASTE YOUR MONEY OR TIME ORDERING FROM THIS COMPANY NO MATTER HOW CUTE THE CLOTHES SEEM TO BE OR HOW INEXPENSIVE THEY ARE.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 23, did you receive it? We also sent you a message to confirm the status of your order. Please check.

Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
1 review
0 helpful votes
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Every time I have bought here, the products not only arrive on time, but are of INCREDIBLE quality and true to size. The staff is SO helpful and friendly, quick and sufficient responses when I need help. My only go to online shopping! XOX

Date of experience: June 26, 2020
Illinois
1 review
0 helpful votes
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I love all the items I've received from this boutique so far and the shipping process is great, I get text updates when my package is delivered and I get my items pretty quickly considering it's international shipping!

Date of experience: June 26, 2020