As an Amputee I found New Balance shoes were the most comfortable shoes with the abzorb heel and roll bar features. For 30 years I have bought at least 100 shoes, literally all I wear until today. I look at the web page and there is no white person to be found. You moved your manufacturing to China and just have corporate here and now I see how WOKE you are NB. It will make no difference that I will no longer buy your product, however, I will no longer support your WOKE BS.

11/28/21: I buy a pair of shoes from their website. They send me a confirmation code + a receipt for my transaction.
3-4 days later, I don't hear from them, so I decide to check online for the status of my transaction: impossible, because their website keeps telling me that I'm inputting the wrong format for my zip code.
I log in a formal status update hoping that they'd email/call/text back, which they did the following day saying they would look into it.
2 days later, still no update. So I try the same process again. Nada, nothing, zip! They drop the conversation. No matter what I try to do on their website, it does not work.
12/14/21: I receive a very generic email from them saying "your item is out of stock". I immediately go to their website just on a hunch: lo and behold, that thing magically works now and does confirm that my transaction has been indeed canceled. On top of that, the item in question IS still available for purchase BUT at a higher price... tsk, tsk!

Its very late now and I have yet to receive a refund confirmation email. You'd think that when they canceled my transaction, they'd refund me at the same time. I'm waiting...

Runners dont last and company wont take back. Not a nice customer experience-stick with Nike or adidas their products are more durable and they value their customers-not fob them off and not even examine the merchandise-shocking service!

Sportspower Super Store-New Balance Men's Shoes.
I purchased a new pair of leather men's walking shoes online, New Balance Men's 624v4 (2E0) from Sportspower superstore online on 12/04/2021.
I purchased another pair of Asics from Rebel Sports at the same time and these had some minor problems and Rebel Sports just replaced them, no problem, just wonderful customer service.
Now I was using both pairs to walk about 1 hour daily changing the shoes every second day so both brands were getting the same usage. I noticed the leather on the right shoe on the New Balance started to crack after about three months but chose at that time to overlook the matter but as time went on the right shoes started to look nothing like the left shoe, please see attached photos.
When I got around to notifying Sportspower I had owned the shoes for 7 months but was aware they had only been worn for three months or about 100 hours.
I am an easy-going sort of guy but felt certain despair when I contacted Sportspower as they made it clear New Balance was difficult to get a warranty claim accepted.
Well, they said they only accept liability ( if any) up to six months and mine were 7 months. Surely they would understand that the shoes had only been worn for three months but no the cut off period is 6 months. They claimed it was fair wear and tear but if you look at the photos it's easy to see the right shoes have a major problem, the left is holding up well as would be expected.
Now the attitude from Sportspower and the non-acceptance from New Balance for any sort of help leaves me thinking I would never trust these companies and I would recommend you spend your money with a company like Rebel sports.

I like sports. I often go in for sports. Your store is super. I often buy sneakers from you. I am glad to have a place for my hobby. I can buy everything from you.

Bought their higher end tennis shoe for playing tennis. Out sole has a six month warrantee. I wear mine out in four months and submitted a customer service request with pictures in March. It is now May and I just got a mssg that they don't have enough pictures and want an explanation. They act as if they will not honor the warrantee that was priced into the shoes. I got much better service at Tennis Warehouse.

I bought a pair of shoes from new balance last week and I experience the shoes are very comfortable in wearing and you can wear those shoes for a longer period of time also without any itching or pain and most of the amazing thing in this brand is that their shoe looks are very trendy and attractive.

Comfortable shoes for both walking and running. But I have a high foot arch so sometimes I feel discomfort while running. I've tried different lacing options yet somehow I feel that something wrong. But it's better than most others.