MyUSReviews 5,285

Jessica managed to provide me a effective clarification and support.

The low rating is due to the fact that I had to make several attempts for connecting with the live chat without response.
However, when I ws connected to the chat, Jessica, the agent who handled my qustions were very informative and is worth 5 stars.

I have been using MYUS for a number of years now, and have found them to be extremely helpful and professional. I have had a few queries and they have answered them promptly. They have also had a couple of promotions lately, of which I am participating, and most certainly will again.
Thanks

Had done business with them before and it was satisfying. However, my recent interactions with them were extremely frustrating. It's over a month and i'm still having issues with shipment of my goods. Some of their live chat agents are extremely helpful and understanding. Will definitely recomment Court who was polite and very efficient in solving my issues.

It was really helping the live chat very good and the agent Court is very good

Jessica very nice person, respond to my question promptly

Good chat experience with Court. Job done quickly.

I chatted with Jessica, and ask her about shipping item, she was very helpful by answering questions very fast.

Jessica is a very professional, nice job assistence. Just amaizing.
She has solved my payment issue problem.

I had a problem exporting my shipment to my home country and had to return it back to sender. MyUS customer service staff (Mr. Ali) was very considerate and they waived the $7 charge due to all the difficulties and frustration I had to go through!

Very happy with the service I received during a difficult time and that leaves a lasting impression! Keep up the great service!

MyUS is highly reccomended!

Yes Angel helped me out very efficiently
I made the same mistake twice... I Hate computers
Thanks for your help Angel
I'm sure we will be emailing in the future
Dinne

I have used myus for 8 years and have never been disappointed. Their customer service is beyond compare and their reliability is second to none. I look forward to continuing our arrangement for many years to come.

Jessica assisted me with my inquiry around my Credit Card. She sorted it out promptly and professionally.

Jessica was very helpful and assisted in very professional manner. I'm happy with the service. Thanks, Alex.

Excellent cooperative from Jessica who help me regarding my case

Very good support especially Jessica. She is very good assistant

Jessica was very fast at answering my question and was able to take my package off hold for me right away. She was also able to give me advice to prevent this from happening again.