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MyUS Reviews Summary
MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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It is the best experience with a web site ever
And the fast responding from costmer servce Mis. Teresa was the best
Thank you all
After a long drama with suppliers of my package I m pleasantly supprized that to see the quick and efficient action of my us and in particular Angel whom I wish to thank especially. Her action saved hundreds of dollars.
I was having a problem and thanks to someone in the customer service named angel every thing fine thank you for your hard work.
I was about to cancel my membership, because of the cost, when Angel suggested there was another option that would only cost $10 per year, so I chose to stay with the standard membership.
Thank you, Angel!
My experience with MyUS is indescribable, absolutely amazing. First of all they give you many shipping options with different shipping companies, so you're not restricted to one or two. Secondly the customer service. Those guys are extremely helpful, they will do anything to make sure you're completely satisfied, one of them is Ali, he done an excellent job helping me with an issue I had before, big thanks to all MyUS staff.
Best regards
Alhaidan
Support Team is great specially ( Angel) she helped me alot and she was so quick responding to my emails. Thanks Angel.
My experience was to save money on shipping, this was not the case, ended up paying more going through myus.com and my goods took longer to get to me, due to consolidation, as where if i had sent them individually as per purchase. I one would have received my goods sooner, and two it was still cheaper to send this way. I am not happy, no savings made here just a hole in the wallet.
Thanks to ANGEL for sorting me out and fixing up my account at record speed. Great service for an International customer, I wasn't expecting such good and speedy help. Happy New Year :)
Chatted with Teresa and she was very helpful and knowledgeable in answering my questions.
The agent Julie was very helpful and was able to locate my packages in a jiffy!
Teresa was SUPER FRIENDLY and Helped sort out my receipt problem. And she also gave me GOOD news that the TRUE PRICE had been extended to end January 2015
The service I receive from this company is Very Excellent. I really appreciate the service and Ali for his attention to this matter. Thank you.
Fantastic, professional service!
Quick and very efficient!
A pleasure doing business with!
All the best for 2015!
It was very fast and helpful response from Teresa and thanks to correct my situation in less than 20 hours. For me, It is amazing.
My queries are always efficiently taken care off.
Most recently Angel has been of great help and solved my issue quickly. Overall the experience has always been professional and highly recommend to any one.
Angel was very helpful and successful at assisting us today.
Angel truly is a helpful person and understanding of the situation and help me accordingly was really patient with me and my grammar errors :( answer my questions without any complaints truly amazing person.
Cloud
I have had an extremely positive and professional experience with Jonathon. He has helped me enormously with a difficult shipping issue regarding one of my packages which was resolved positively.
I found Jonathon to be polite and knowledgeable and on several occasions he went out of his way to help me which included following up and getting back to me with responses to particular issues. He also found a way to make it easy for me to get back in contact with him when I needed an update on my queries.
First time I have used the service. Sent goods from the warehouse in Florida on 23 December 2014 and arrived at my home in Hong Kong only three days later (this being the Christmas period). Exceeded my expectations!
Good and fast service. I'm very satisfied. Jessica was very helpful and informative.
Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review, Chris. It is unusual for consolidation to increase shipping costs, as our customers typically save the most by consolidating multiple packages into a single international shipment. Many of our customers save up to 80% with our FREE consolidation service. Could you please provide your suite number so we can review and find out what went wrong?