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MyUS Reviews Summary
MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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Hi
Thank you so much myus company,, thank you Angel,, for your support and you solved my problem after my accident,, hope that we will build more strong business relation with this company as they have excellent person and managers as Angel,,, thank you myus thank you Angel glad that you are my manager now
Teresa and Jennifer were a very nice staff to answer my questions. They were very patience and showed their professional attitude to me.
The concept is good, but service is poor. They dont care how they pack your orders, and often send boxes within boxes -negligence
When ask them to pack economically- they want and extra $8,50
This is my first expirence with a shipping company. I'm glad that I chose MyUs. It was very easy to use their services. They are amazingly fast to respond to any question via Live chat.
My shipments were registers in my suite fast enough (in the same day). I recived my package in a perfect condition. When I recived my package, I grapped my meter to measure it. The dimensions that I was charged for and that I've taken are exactly the same!
Will use their services again. I will recommend to anyone.
Prompt response and help regarding my problem
Thank you Angel for your help
Having used four package forwarders from US as well as two from EU to India I have come to a safe conclusion that MyUS is the most efficient, reliable, customisable and quite affordable despite all these.
Exceptional response from Jessica! She was a real professional and delivered a superb service in record time! Two thumbs up!
I like it, that's what I'm looking for, soooo easy & trustworthy.
Now I can easily make my shopping and send my shipments to my home.
Thank you MyUS.
Wow, this is the best support.
Thank you (Julie) for the excellent support.
Regards,
Ali
A excellent customer service. Jessica has been helpful and quickly fixed my challenges
I moved to Switzerland in 2009. I have used a few different ways and hubs to ship goods from my homeland of USA. When I found MyUS.com, it was like winning a prize. When it comes to using a shipping service, MyUS.com is the one to choose!
Impressive services! Keep it up for the great work! Special thanks to Ms Angel for her help!
Jon you are a great guy buddy! I wish all the best of the luck in the world!
It's the best site for personal shopping and international shipping.
The agent Jessica was patient, understand and very helpful. Please keep the good work
I really impressed with your service, specially the attention to pay to each individual questions and concerns.
Amazing company, easy, fast, helping with parches, shipping.
Am so happy that i'm member with the.
They have an excellent customer service. Very fast reply. A++
I had to tick the 'completely disagree' to the MyUS customer satisfaction question of whether a delivery to me here in England 'met' my expectations.
How could I say otherwise when it had in fact 'exceeded' my expectations, an option that was not covered by the questionnaire.
Thank you, David! We are delighted to have exceeded your expectations!
Very very good specially with agent Jessica she help me a lot
Web site is good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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This is very unusual, HB! We carefully train our packers to repack and consolidate packages to save you the most money possible, and this service is FREE. If you received a poorly packed item, can you please send photos so we can improve our processes and issue any necessary refunds?
You can reach us seven days per week via our Contact page here: http://www.myus.com/en/contact