MyUSReviews 5,285

Kelly really handles customers like she owns the business. She takes her time to get details and immediately give a perfect solution. She has been one of my best since I joined, but has proven herself to be the customer rep of the month. She deserve this recommendation. Thanks for the customer satisfaction you give. Wish you the very best.

I was attended by a very collaborative agent called Kelly and solved my issue immediately

Jon's assistance today to help me get my item urgently cleared by compliance was fantastic. Thanks for your help. He really went out of his way to help.

Nice chatting with very effecincy action done by miss jissica
Appreciate her cooperation at all time

Jessica communicated very well.
I was also supported by another person who was helpful.

I must say that Teresa in Live Chat was the most helpful I have ever dealt with over the years of doing business with MyUs. You have a very knowledgeable, informative, precise and helpful employee there 5 stars to you Teresa.

Devin is soo awesome and helped me with the most difficult situation! The dedication and help was unimaginable! Can't thank you enough Devin! So many other customer care provider are super awesome! <3

Lucky me and Devin just help me save USD1647. 00 on freight charges.
I am very happy with his service. He did a good job.

Hi I chatted with Kelly for myus and she was super helpful and resolved many questions that I had in regards to shopping and shipping. She also changed the declared values that were switched. Her communication with clear and also didn't feel like a computer generated response. Highly recommend her service!

I have been getting my pkgs. Through myus for the past two years now. I am always satisfied with the way they consolidate my pkgs. It definitely helps with shipping cost and is most appreciated.

Kelly was fantastic to deal with, very professional and helpful. Thank you!

Had an issue with my shipping asked a few questions and Kelly helped me solved the problem right away. Great Job Kelly Keep up the good work!

I used live chat. Julie helped me quickly and politely. I am thanking to her

As a doubt about a shipping option and got the answer in 2 min by a live Chat.
Teresa answered to my question with all the details very fast and clear.
Thanks!

Had an issue with the credit card verification and i was assisted from Teresa on live chat she helped me and the problem was solved thanks to her.

Perfect service, DHL was totall $#*! and delayed due to costumes issues and did not compnsate for the delay. In a nut shell ship with DHL if you dont mind the delay and bad costumer services.

I called to cancel my membership, Not due to service or any issues, only because I have been unwell and not using the service provided by MyUS. Thanks to the great and wonderful service and more important support provided by Brie I have been able to retain my membership although as standard member.

Keep up the great service and people like Brie are an absolute credit to your service and support. Regards always Sam

I am very happy with service. Used many times and recommended to my friends.