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MyUS Reviews Summary
MyUS has a rating of 3.7 stars from 5,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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I have a query about the shipment.
Although the account type of the update was necessary, we were clearly told that thing.
Jessica has promised to contact the shipping charge as soon as possible.
I love how they response very quickly and how cheap the shipping coasts, 5 starzz
Their help chatting is very useful
I talked with jessica, she was very helpful 5 stars because of her
Hi,
I asked Myus customer service for help with a shipping problem and there was Jessica.
She helped very well.
Myus is a great place to package and ship your online purchases with great prices and many feauters... and when ever i had a problem they are helpful. Just as today i had a problem entring value for my purchased item. And using live chat. Myus agent Jessica helped me solve it... she was detailed, good and fast... i thank her.
5/5 for myus..
I have chat with jessica and that was helpful thank you
Jessica was awesome in her response. She was quite knowledgeable and replied every question in a friendly and timely manner. Great Service MyUS, Keep it up!
I needed some guidance on using MyUS.com for the first time and Teresa who was in live chat helped me very quickly and easily understand the process.
I LOVE the promptness of your company and the service levels and personal attention, makes the experience so much better.
Well done!
I appreciate so much Jessie from supporting team for her suuport and facilate answering my questions
I returned to MyUS.com after break from their business and found their service to have deteriorated compared to previously.
No tracking number, not using my preferred courier, poor explanations, slow response time, just not good enough!
Super, Jessie was very helpful and concise in assisting me to put my shipment together. She was very thorough.
When I asked for cancellation, your agent Kelly found a better alternative for me, keeping my account working while not being charged. Excellent service.
MyUS.com is the best I've ever tried, and their support is just as considerate as you'd be with your stuff.
(Thanks again Jessie - support agent)
She promised to locate the package and ship it for me without any additional postage price. Myus is great.
I've chat with Jessica today regarding shipment and billing address which I did not really understand. Jessica explained to me that Billing address would be my billing address as per my bank card company and shipping address would be myUS address.
I would happy to contact with Jessica which she can answer my question and her information are useful for me! Also I am happy to have a good news because I have already join your membership for longer time. I have just noticed that now the Amex card can take the discount for freight charges from my US. I was supposed to quit the old account and rejoin the new my US account but today Jessica has informed me if I update my Amex card to billing account then I don't need to rejoin it and also I can take the discount on freight! I am happy to have a experience to chat with your staff! Hope every staff have a good life and good business in future.
Thanks a lot for the great Information and guidance from your Staff Jessica who guided me through in updating information from the site with quick and clear Info
The company doesn't handle the shipment of perfumes directly to the Turks and Caicos and let me know. I then used an alternative address and spoke with Jessica via the live chat and she was very helpful. Love my us
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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