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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
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I had ordered a bouquet to deliver in a town in Samastipur, Bihar through https://www.myflowergift.com. Before placing the order I had a chat with customer care (embedded online chat in their website) and got it confirmed that they can deliver on the mentioned address.
I had placed the order on 23-Jun-2018. The requested delivery was on 25-Jun-2018.
However it was not delivered and they never informed me back. After contacting the customer care number *******619), they said this address is not in their service list. Also, they are saying they cannot refund the money for any individual cases as per their company policy. Customer care lady is talking rudely and in a very cheap manner so I stopped followup for the refund. Posting this to help others so as not to get trapped.
After ordering online, they ask for additional money, then u cant follow up on delivery as they dont like it. It will be done as they wish. Said my place is not city & the best part cake came from a Bakery which is in walkable distance from my home. I called them to follow up on delivery & same women answered both numbers. It is run by a women & she is very arrogant. She behaved as if she is spending for my order. Started shouting at me saying we will deliver before 6pm & cant do everything as mentioned in website & why i am calling asking the delivery, She hung up the phone.
Cant give 1 star also...
Especially that customer care executive lady is such a F*** threaten me for asking y delivery was not as expected. She spoke in such a rude yelling at me stating i'll keep your order in hold and we will deliver your order to someone, as i have done my payment 2K i waited till delivery even after waiting they didn't delivered all ordered products and Flowers bouquet which delivered is not even worth of 100 rs dried flowers tied with rope and customized greeting card is not even delivered.
I tried calling them through phone no response, i posted inquiry no response, I posted testimonial which is not displayed. HAD Worst experience ever. I feel like to complain to PS on the customer service people for their rude behavior.
I had ordered Red velvet birthday cake for my brother. Since I am out of country, I thought the service will be satisfying; instead it was rather worst experience. My family received the worst cake ever. It tasted salty, it smelt bad and on top of it, the color was so bombarded that their hands got red by just a small piece of cake. The color was so dark that it wouldn`t come off easily. They are worst they didn`t even entertain our complaint on customer care number. Whole piece of cake was $#*! and had to throw it away. 1125/- all the way into the garbage for nothing. Please stop fooling people like this. I am never going to order anything from this site again. Also I won`t recommend it anyone. The testimonials are fake on their website. Be AWARE! I had to go through all the agonies for ordering such a bad stuff and the family got me scolded very badly. I would not give any stars to it... go for another seller if you don`t want to disappoint your loved ones... Negative rating from me.
I have placed order with this website and it never got delivered, worst website I have visited. The customer care is very rude and they will not entertain you once you have placed the order, this is fake site and its is scam. Please never ever order anything from this website.
Please report this website scam if you are aware of any complaint process of website in India.
Hallo, I ordered flowers for my mother - it is 3 days later and they are still not delivered! These guys are frauds and a fake website deducting money! Please do not use this website!
I ordered cake with balloons on mothers day and they told me on chat that it will be delivered same day but still its been 3 days and its not yet delivered. They are not even responding to emails. Such $#*! service..
I ordered flowers for my mother on mothers day and they told me on chat that they will deliver on the same day. Yet, the flowers never got delivered. Shame on them! Their business will never succeed!
These guys are fraud I had ordered cake and card on 3rd of May and I paid around 1300 rupees these guys while taking orders accepted address and pin code and my order number was *******4141.
But on the day of delivery when I called customer care they denied delivery to that particular address saying that we don't deliver to this address although they accepted my payment and address first accepted and ask for refund but the customer care said that you won't get refund we will give you credit note.
And after calling 4-5 Times they send me a Credit note which was nothing but just an email to which they ask me to reply I want to use that credit note.
I agreed and order after few days on 12th of May using the credit note but as expected nothing is delivered they are frauds they just take your money and won't deliver anything neither gives your money back.
Now I am going to report this website to cybercrime.
I ordered a cake with flowers to kerala location and till now they have not delivered it, 3 days over. Worst service. Please careful while talking to the customer care lady, she may beat you (sooo arrogant). Please stay away from this website.
They'll take orders for locations they do not serve, and won't refund you the money as well!
The customer care guys sound like entitled brats who won't even talk to you properly!
And the customer service people will talk Evey rude and they dont even have manners how to talk with customers when I want to cancelle the order she stated spelling all bad words
Before placing the order i give them the PIN code and location of the place and they happily agreed to do the delivery. And on the delivery date i casually checked to make sure everything is on check and got a reply that my place is out of city limits and need to make an additional payment of 300 INR! And my so anticipated birthday gift! Just canceled the order. Never place any order from this people or you will end up wasting your time and money.
Anniversary. But Don't order guys, it is such a worst site to order cakes. I have ordered a cake for my parents anniversary. But left with a bad experience on this occasion. Never order from this site and worst response from the customer service.
My husband ordered a bouquet of flowers from them which was promised too be delivered the same day. They neither delivered it nor anyone is picking up the customer care number given on the website. It's a fraud company. Never order anything from them
I ordered on valentine day and I was promised that it will be delivered within 3-4 hours but no one came to deliver the gift.
I called and they said that we tried delivering the order but no one answered my phone. We checked with the security officers on the main gate but no one delivered. My girl-friend has enough network access to answer anyone's call and they said they could not reach her due to network. Now they are not willing to refund and I see ample of negative reviews.
Order Number - *******
Take care guys, it is a Scam. I placed an order of a fruit basket worth 3000 INR. I didnt get the delivery on time. So i called them back and asked about my delivery. They replied that the person went for delivery but he couldnt reach the house. Also the phone was not reachable. Which is a complete non sense as we were there all the time at home. Then they said that all the fruits have gone bad and they cannot deliver on the next day also. They replaced the fruit basket (worth 3000 INR) with a small local cake and 10 roses. Total price of cake + flowers would be maximum 500 INR. When I called them back to ask for money, they were really rude and they cut the call saying nothing can be done now.
Stay away from such scams guys. My mistake was I didn't research enough before placing the order.
Thanks
I had placed an order yesterday 14/02/18 for Valentines cake and roses paid 1250 rupees and order was never delivered.
Guy called Rahul comes on chat set up on their website
And he traps you by starting a conversation promising to deliver cake and flowers within 3 hours anywhere in India.
After confirming many times I placed and order for cake to be delivered in Gurgaon and order was not delivered.
I tried calling the number given on their website but it does not work. They have even deactivated face book, Twitter all social media sites on their website.
They are big time fraud and cheats ruined my surprise and have cheated me for my money.
I just wanted to share so everyone Please be careful from
This fraudulent website.
I am based in dubai and was in a rush to place order and got trapped.
Thanks
Sophia
I had ordered a flower and cake to surprise my valentine on 14th feb.
These people are not even picking my calls.
Its has been gone. I paid extra fee too.
Why the hell these people are cheating people's money.
Worst site.
Dont order any flowers and cakes.
They are not ready to deliver as well as they are not ready to refund
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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