On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
Mudify Reviews Summary
Mudify has a rating of 4.3 stars from 430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.
Instant Feedback
We monitor reviews for authenticity
Everything showed up as expected. Only thing was the front shock packaging was a bit damaged but the shocks were fine inside. Probably just moved around a bit in box. No big deal just letting you guys know.
Thank you so much for your review!
Customer service was very helpful over the phone. Front shocks in my order were out of stock and would have taken 6 weeks to get in. They helped switch front shocks to a different model no problem
Thanks for your review!
Very satisfied with the lift, the installation took about 5hrs, with no real issues. So far lift rides good and it makes the truck look way better.
Thank you so much for your review!
Good communication. One part was back ordered but sent the other 2 parts very fast!
Thank you so much for your review!
Suspension kit came pretty quickly and a representative reached out early on in the process to make sure all my needs were met.
Thank you for your review! We are glad we were able to offer a good service. Always happy to help.
The attention from the first moment was very gratifying, I always felt supported and the responses were immediate. I will surely buy again and I recommend them.
Thank you for your review! We are glad we were able to offer a good service. Always happy to help.
Good price but didn't know it was only one leaf spring ant first. Ther then that they com in pretty quick, Also the customer service is then best I've had.
Hi Julian, We apologize for the confusion. In the product description, it is noted that the item is sold individually, and if you need a pair, please order 2 items. We will work to make this information more clear for our visitors. Thank you very much for your feedback.
Overall a good experience. A couple of things I found strange. One, was that I did not receive a confirmation email (glad I took a screenshot of the order confirmation page), but after reaching out twice they confirmed my order was on its way. Second, during my search for the right product on their page, I was quoted a different shipping price each time I got to the page just before payment.
Felicitaciones. Una entrega rápida y completa de lo solicitado.
Muchas gracias por tu review!
There were a couple of issues with my order, but the company handled things promptly, fairly, and showed that they cared. That goes a long way with me and I would recommend to others.
Thank you for your review!
Simple place to purchase from. Other than one weird phone call I got after not going thur right away with my order, asking me whats up. It was weird. Creepy even. Don't do that guys lol
Thank you for your review!
Thank you for your review!
I recived everything but, I think they overlooked the Tundra as they didn't include a carrier bearing spacer. First drive with the kit installed I have bad driveline vibration. Currently waiting on them to respond as to wich spacer kit I need or if it was simply excluded by accident. Also, the bp51 struts didn't come with a spanner wrench to adjust the preload, also waiting on a response from Mudify about that. 3 star review because they don't have anyone that can answer these questions after hours or on the weekends.
Hello Jason, as we discussed, the vibrations are mainly due to not adding enough weight. During the weekends and after hours, our only communication channel is the support chat. However, the more technical questions are addressed by our resident experts during business hours, as happened in your case. Regards and thank you for your feedback!
Very happy with my purchase. I asked a question to the Mudify team via email and in less than 24 hours they sent a response. Excellent customer service.
Thank you for your review!
Muchas gracias por tu review!
Great parts options. Appreciated the call follow up to verify our purchase needs and give tips. Install was great and my vehicle is in great shape (and a little taller) once again. Would definitely recommend and purchase from them again!
Glad we could help! Thank you for your review!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you so much for your review!