Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Mudify

MudifyReviews 430

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.


mudify.com
Miami, Florida, United States
How would you rate Mudify?
grey stargrey stargrey stargrey stargrey star

Mudify Reviews Summary

Mudify has a rating of 4.3 stars from 430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.

service
30
value
29
shipping
28
quality
119
This company responds to reviews on average within 17 days

Instant Feedback

173 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
Follow LEMUEL W.
Unfollow LEMUEL W.
Share Review
Report Review

First Timer T4R Offroad Prem
December 5, 2024

Ordered bilstein 6112 5160 combo with springs assembled. Everything came prompt and pristine! Thank you guys for answering all my questions and getting my needs met in 1 call!
Will be back soon!

Date of experience: November 24, 2024
Daniel H. — Mudify Rep
12 months ago

Thanks for your review, Lemuel!

Minnesota
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Bilstien 2" Lift
December 2, 2024

Mudify technical staff was great. Answered all questions, and settled my concerns to go forward with the lift. Lift now installed and 100% satisfied. Will shop again.
Thanks Mudify Team!

Date of experience: November 21, 2024
Daniel H. — Mudify Rep
12 months ago

Thanks for your review, David!

Colorado
1 review
0 helpful votes
Follow Jerry J.
Unfollow Jerry J.
Share Review
Report Review

Snorkel Purchase
November 29, 2024

Received in a timely manner. They were prompt on replying for delivery. Will purchase from the again

Date of experience: November 19, 2024
Daniel H. — Mudify Rep
12 months ago

Thanks for your review, Jerry!

Virginia
1 review
0 helpful votes
Follow Arturo U.
Unfollow Arturo U.
Share Review
Report Review

3" 4runner lift kit
November 28, 2024

Thank you so much for the help! It's not easy keeping track of everything while being deployed but you guys made it easy and fast thank you!

Date of experience: November 18, 2024
Daniel H. — Mudify Rep
12 months ago

Thanks for your review, Arturo!

Kansas
1 review
0 helpful votes
Follow Justin F.
Unfollow Justin F.
Share Review
Report Review

Received
November 26, 2024

Shipped faster than I expected. The product was carefully wrapped and protected.

Date of experience: November 15, 2024
Daniel H. — Mudify Rep
12 months ago

Thanks for your review, Justin!

California
1 review
0 helpful votes
Follow Daniel G.
Unfollow Daniel G.
Share Review
Report Review

4Runner Bilstein 5100
November 22, 2024

Quick easy shopping experience. Really fast shipping.

Date of experience: November 12, 2024
Daniel H. — Mudify Rep
12 months ago

Thanks for your review, Daniel!

Washington
2 reviews
0 helpful votes
Follow Dennis H.
Unfollow Dennis H.
Share Review
Report Review

Mudify Customer Service
November 11, 2024

I placed an order with an incorrect address that got returned to Mudify. When I called to inquire, customer service immediately identified and corrected the issue. Very pleased at the response, and they made this easy peasy! Will order from Mudify again.

Date of experience: October 31, 2024
New Mexico
1 review
0 helpful votes
Follow Forest W.
Unfollow Forest W.
Share Review
Report Review

Excited
November 9, 2024

Service was great, haven't installed yet. Would be nice if shop.com would track the orders correctly.

Date of experience: October 29, 2024
Joel L. — Mudify Rep
11 months ago

Hey Forest, thank you for your review! We can't control shop.com, but we are currently working on a tracking page so it will be easier! Appreciate it!

North Carolina
2 reviews
0 helpful votes
Follow Austin M.
Unfollow Austin M.
Share Review
Report Review

Shipping was fast
November 6, 2024

Ordered the OME BP51 suspension kit with the heavy springs in the rear. The kit arrived with everything and no damage all in under a week.

Date of experience: October 27, 2024
Arizona
1 review
0 helpful votes
Follow Delon L.
Unfollow Delon L.
Share Review
Report Review

Ome 2.5 lift kit for gx470
November 2, 2024

Everything was in great working order and came in a timely fashion.

Date of experience: October 22, 2024
Georgia
1 review
2 helpful votes
Follow ken X.
Unfollow ken X.
Share Review
Report Review

Waiting to install
November 1, 2024

Reason I gave 4 stars is because i received everything in a good condition?timely matter but I have not had time to install any of the parts.

Date of experience: October 22, 2024
Joel L. — Mudify Rep
11 months ago

Hey Ken! Appreciate it. Not sure why that would be a 4 star review, but thanks!

Texas
1 review
0 helpful votes
Follow Matthew D.
Unfollow Matthew D.
Share Review
Report Review

Everything turned out great... but, there is a bit of room for improvement which would save customer's and Mudify employees some time.
An email from shipping listing the number of boxes coming would have prevented me from from contacting service to say my rear springs and front coil overs were missing. Then, when they provided the tracking number for the rest of the order, it would have been great to know that there really were 2 tracking numbers. After I received the next box containing my front coil overs, I had to contact service again because I didn't have the rear springs. Service found another tracking number for the rear springs. If only I had all 3 of these in the beginning, we all could have been more efficient and less stressed. But you guys were courteous and prompt with the service and for that, I am grateful.

Date of experience: October 15, 2024
Oklahoma
1 review
0 helpful votes
Follow Jackson Y.
Unfollow Jackson Y.
Share Review
Report Review

Great experience with this site, would recommend sent email received call within 5 minutes. Very confidence inspiring

Date of experience: October 14, 2024
Ohio
1 review
1 helpful vote
Follow Mani T.
Unfollow Mani T.
Share Review
Report Review

Perfect fit
October 22, 2024

Easy to install, solid and great shipping time,
Reached right on time always recommended to anyone in needed

Date of experience: October 10, 2024
Washington
1 review
0 helpful votes
Follow Aaron and Carla I.
Unfollow Aaron and Carla I.
Share Review
Report Review

Excellent Customer Service
October 17, 2024

Eddie provided expert advice and genuinely cared about us as customers! We will be sending everyone his way!

Date of experience: October 7, 2024
Arizona
1 review
1 helpful vote
Follow Tristan M.
Unfollow Tristan M.
Share Review
Report Review

Great customer service, fast shipping
October 13, 2024

I thought this company was a joke and not legit.
Was super skeptical but it was worth it. Good customer service reps and quick to replying any questions needing answers.
Got my parts same week

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
Follow Emmanuel S.
Unfollow Emmanuel S.
Share Review
Report Review

Excelent
October 12, 2024

Very good is good customer service and fast service

Date of experience: October 2, 2024
Florida
1 review
1 helpful vote
Follow Gavin Z.
Unfollow Gavin Z.
Share Review
Report Review

Swift delivery!
October 12, 2024

The entire process was quick and simple and I received my quality parts.

Date of experience: October 2, 2024
Daniel H. — Mudify Rep
11 months ago

Hi Gavin,
Thanks for your review.Did we miss something? Hope we can earn 5 stars next time!

Florida
1 review
3 helpful votes
Follow Mauricio P.
Unfollow Mauricio P.
Share Review
Report Review

Excellent
October 10, 2024

Great service, fast delivery. All items came on time +++

Date of experience: September 30, 2024
Massachusetts
1 review
0 helpful votes
Follow James Y.
Unfollow James Y.
Share Review
Report Review

I spoke with the technical sales guy twice, and placed my order. It showed up quickly, and their prices were the best I could find.

Date of experience: September 25, 2024