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From the business
Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
Mudify Reviews Summary
Mudify has a rating of 4.3 stars from 430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.
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Detailed information on the product and shipping was fast. Customer service is great and fast when you have concerns
Knowledgeable staff with great support and communication.
Fast shipping with competitive pricing.
Thank you, Christopher, for your thoughtful feedback. We truly appreciate your kind words and are committed to continuing the reliable support and fast service you’ve experienced
The best. Eddie is an amazing person. His knowledge and experience are beyond words. Thank you Eddie.
Thank you so much for your kind words, Eduardo! It’s wonderful to hear that Eddie’s expertise and dedication made such a positive impact. We truly appreciate your support and look forward to serving you again soon!
Probably the best customer service I've had buying aftermarket suspension parts. As a long time Toyota owner I've bought lots of suspension parts over the years to modify vehicles for off roading. Miguel was really helpful and I got a discount for having a CDL which is great!
Nathan, we’re thrilled to hear Miguel provided the kind of helpful service you appreciate—it’s passion like yours that keeps us motivated. Thank you for recognizing our CDL discount program; we look forward to supporting your off-road projects for years to come.
Guys made a couple mistake but was very accommodating and took care of me right away. Will pick some stuff from them in the future.
Mudify claimed 3-5day shipping, this was/is a lie. It's been 3 weeks and I'm still waiting on a leaf spring. Everything came scattered, and FedEx was a nightmare. I had to Email, call and text for days to get a response from mudify. I will NEVER purchase form them again. If it had been one issue then fine but I literally had to fuss these people out to even get a response. I normally don't leave a bad review but my experience here was just awful and if I can save someone the headache and stress I went through then great. I really hope mudify gets it together and starts treating customers as such and has the decency to respond in a timely manner. I spent a lot of money on their website and they act like I bought a bushing kit or something. Mudify, do better!
Hi Coty,
We’re truly sorry to hear about your experience, this is not the level of service we want to provide. We understand how frustrating the delays and communication issues must have been, and we sincerely apologize for the inconvenience. Our team has been trying to reach out to you directly to help make things right, and we’d love the chance to improve your experience with us. Please keep an eye out for our message, or feel free to reach out to us. We genuinely appreciate your feedback and will use it to do better moving forward.
While i recieved half my order promptly, it has been.over 2 weeks and i have no shipping confirmation on my front shock assemballys, and i am unable to complete install without these parts. Edit: Mudify reached out w part shipping # and apology, provided discount code, and communicated very well. Thanks!
Hi Joseph, thank you so much for your understanding and kind words. We truly appreciate your patience, and we're glad we could get everything resolved to your satisfaction. Your support means a lot to us!
Grateful that I was able to fully adjust what I needed and what I didn't with my ordering experience. Stuff shipped timely and was assembled well. The package did show up slightly damaged and worse for wear, but with a couple hundred clip staples it held together for the most part. Vendor may consider filling the void in the rest of the box surrounding the front shock/spring combos with a stiffer and larger material to aid in box longevity during shipping (from Mudify to Oregon on my part).
Liam, thank you for your kind words and thoughtful feedback. We’re glad the ordering process went smoothly and truly appreciate your suggestion about improving packaging to keep products safe in transit. We hope to assist you again soon!
Fronts were initially shipped unassembled (asked for assembled). Problem was quickly resolved. Rear shocks are missing parts and now waiting on OME to solve the problem. Disgusted
Hi Russ,
We’re very sorry for the inconvenience you’ve experienced. We hope you’ve already received the replacement shock we sent your way. While the missing parts issue came directly from the manufacturer, we know it’s our responsibility to take care of it and make sure you’re taken care of as well. Thank you for your patience, and we truly appreciate you giving us the opportunity to make this right.
Quick Shipping. Everything came assembled, easy to install. Now, my truck is a blast to drive hard.
Thank you for the great review, Dimas! We’re thrilled to hear your truck is such a blast to drive and glad the installation process was smooth. We look forward to helping with any future upgrades you have in mind.
The front shock and spring came assembled but the preload was set way too high. I ended up having to pull the suspension back off and lower the preload collars.
Hi Ryan,
Thanks for your feedback. Our team will reach out to you directly to resolve this—we appreciate your patience.
Best,
Great pricing. Fast shipping and install was super easy. Ride quality is great. Love the 2.5 inch lift. I would recommend everyone that want a lift kit, buy form mudify.
TJ, thank you for sharing your experience and the kind words about the lift kit. It’s wonderful to know the install went smoothly and that you’re enjoying the improved ride quality. We truly appreciate your recommendation and look forward to supporting your upgrades in the future!
Everything is good, but I wasn't expecting to have to buy new upper control arms for the front, since I couldn't achieve OEM caster settings after getting an alignment. I am now purchasing new Icon control arms to get the vehicle back in spec. Kind of wish I would have know that to begin with. I would have purchase a more OEM shock and coils set, passing on the 2"+ lift that was achieved. It does look good, but it comes at a cost that I wasn't expecting. Hoping to be done for a while after the upper control arms are installed.
Thank you for sharing your detailed experience, Joe; we really appreciate your feedback and understand how unexpected costs can be frustrating. We're continually working to provide clearer information upfront so you and others can make the best choices when lifting vehicles. Please don’t hesitate to reach out if you need any guidance during the next steps—you’re not alone in this.
Easy to navigate website. Expert build of my Bilstein 6112 front shocks. Very happy with the Bilstein UCAs. The Old Man EMU Heavy rear springs pair excellently with the Bilstein 5160 shocks. Rear diff kit worked very well.
Andrew, thank you for taking the time to share such detailed and positive feedback.
Upon ordering the next day I was contacted by Eddie. He discussed my needs, plans and what I wanted from my lift kit. After that he was able to guide me to a better suited setup for my needs. I decided to buy primarily because they were offering FREE ASSEMBLY. That's about $200 in savings, then I discovered they offer a veterans discount, that was a simple choice. Then when I had the customer service call that solidified my choice. To be honest the initial call was to deliver bad news, he received the incorrect item from a vendor and this would delay shipping. But as I said after a brief discussion I had selected an incorrect item for my needs. He said they had those in stock and I would be refunded the difference. Within 24 hours I received shipping notification. Unheard of in today's online shopping world. Any future needs I or my friends have they have earned a lifetime customer with me.
Bruce, thank you so much for sharing your fantastic experience!. We look forward to serving you and your friends for many years to come!
I have nothing to say but what excellent job these good folks did. 10/10
Mondo, thank you so much for sharing your positive experience! It means a lot to know that our team exceeded your expectations and earned a perfect rating—your kind words truly motivate us to keep delivering excellent service.
Eric, thank you for taking the time to share your experience! I'm glad everything arrived quickly and met your expectations. We appreciate your support and look forward to serving you again.
Ordered the bundle and had most parts that week. They assembled the front struts for me as well! I had 1 small hickup but customer service handled it fast! I will definitely order with them again!
Garry, thank you for sharing your positive experience—both your fast delivery and the front strut assembly were a pleasure to assist with. We're glad the issue was resolved quickly and look forward to providing excellent service on your future orders. Your trust means a lot to us!
I sent you all 2 messages and haven't heard back. Please get back to me about install recs in the area if you have them. Even more important is responding to the porch damage from FedEx.
Hi Andrew,
Thank you for reaching out, and we’re really sorry you haven’t heard back sooner.
We completely understand your frustration regarding the damage to your porch. Unfortunately, FedEx does not allow us to file a claim for issues that are not directly related to the package or its contents. Since this was damage to the property itself, it falls outside the scope of what they cover. We realize this isn’t ideal, and we’re truly sorry for the inconvenience.
That said, we’ll be reaching out to you directly to follow up and see how we can help make this right and improve your overall experience.
Regarding installer recommendations, at this time, we don’t have any trusted partners in your area.
Thanks again for your patience and for bringing this to our attention.
Thanks so much, Gary! It’s fantastic to hear you’re happy with both the products and our customer service—we look forward to helping with your next purchase soon.
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Thank you, Jason, for highlighting our quick shipping and responsive customer service—it means a lot to us to hear your experience was smooth and helpful. We're committed to providing clear information and support every step of the way, and your kind words encourage us to keep it up. We look forward to serving you again soon!