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MudifyReviews 430

4.3

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From the business

Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.


mudify.com
Miami, Florida, United States
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Mudify Reviews Summary

Mudify has a rating of 4.3 stars from 430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.

service
30
value
29
shipping
28
quality
119
This company responds to reviews on average within 17 days

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173 reviews

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New Jersey
1 review
0 helpful votes
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Real Customer Service
August 4, 2022

Eddy was the best Customer Agent! He identified the real problem and brought solution ASAP! Thanks a lot Eddy!

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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Great Service
August 4, 2022

Joel was great. He answered all my questions and I received all my items in three days. Thank you

Date of experience: August 4, 2022
Pennsylvania
1 review
0 helpful votes
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Shopping Experience
July 28, 2022

Shopping experience was easy and completed efficiently with no problems.

Date of experience: July 28, 2022
New Jersey
1 review
0 helpful votes
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First off the website is super easy to navigate! I loved that kits are already built out depending on what you're looking to do with your ride! I picked a kit I thought would suit my needs but I had questions. Here's where good gets great. Customer service! I got a call from them and we spoke about what I was doing with the truck as well as what I wanted out of it and how I wanted it to ride. We went over everything and they helped me pick the perfect kit! I just installed it and couldn't be happier! My gx 460 rides better than new and I have all the ground clearance I need! I really can't thank the team enough for all the help and guidance! Won't be the last time I order from them!

Date of experience: July 27, 2022
VE
1 review
0 helpful votes
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These guys have the best customer service, they helped me with all my questions, and were really patient with every peculiar request I had. I recommend them 100%

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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Best Customer Service
July 22, 2022

Miguel was super helpful all day as I asked countless questions about the lift. After doing considerable research, this conversation was just what I needed to solidify my confidence in the purchase. This was a great experience, 10/10 would recommend.

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
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Great experience!
July 19, 2022

I wanted to lift my Jeep Wrangler and they recommended the old man emu BP51 lift kit…. Couldn't be more happy with my purchase! Great job guys!

Date of experience: July 19, 2022
Florida
1 review
0 helpful votes
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AMAZING!
July 19, 2022

This is the spot for all your online offroad purchases. Was looking into buying a suspension kit and came out with the complete package bundle of wheels, tires and suspension. Very knowledgeable staff, quick to respond, excellent pricing, and quick to ship out my products. Great experience with Mudify.com really recommend this site.

Date of experience: July 19, 2022
Florida
1 review
1 helpful vote
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Nitto tires
July 19, 2022

Excellent service and communication, tracking numbers was provided in less than 2 hrs.
These guys are the real deal.

Date of experience: July 19, 2022
Tennessee
1 review
0 helpful votes
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Excellent customer service
July 18, 2022

I changed my order at the last minute, and they were quick to respond. I love the product, it rides firmer, but that's how we like it. There are a few scratches, but that is expected from Oldman EMU shipped from Australia. Overall a very reliable, great product, and an excellent company. I'll buy from them again. Uploaded a few films in Youtube with the Lift in action and a few places we've been.
YT: Ma xD Expeditions
https://youtu.be/ZncQ143Yvwk

Date of experience: July 17, 2022
Hawaii
1 review
0 helpful votes
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Professional Service
July 16, 2022

Joel and crew go out of their way to make this order happen!

Date of experience: July 15, 2022
New York
1 review
0 helpful votes
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Great company
July 15, 2022

Quick and easy. Great company to get tires from and very friendly.

Date of experience: July 15, 2022
Washington
1 review
0 helpful votes
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Customer service oriented
July 15, 2022

Very quick to respond. Made sure that we had all the parts and pieces for our project.

Date of experience: July 15, 2022
Nevada
1 review
0 helpful votes
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OME BP-51
July 15, 2022

I ordered my OME BP-51's from Mudify and I couldn't be happier. Fast shipping and the customer service I received regarding any questions was outstanding! Mudify took care of my and they'll definitely keep me as a customer!

Date of experience: July 14, 2022
New Hampshire
1 review
0 helpful votes
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Satisfied customer!
July 11, 2022

Parts are parts, right? In fact, the cost is pretty much the same anywhere you look. It's not necessarily the parts you're buying from a vendor bur it's the overall experience. The customer support, the shipping, etc. Well, in my opinion, Mudify nails it. Here are the things that stood out:

- Their lift kit picker was really helpful. The graphical representation of the kit options was awesome. I liked the way they guided me through the process and made it EASY for a 4x4 n00b like myself to make the right decisions without being totally overwhelmed by choice like I felt with other vendors. This was honestly the #1 reason I went with Mudify was because of this experience.

- I did place a call to their sales service prior to making my purchase and the rep was extremely helpful and knowledgeable. He knew what he was talking about and was able to quickly answer my questions and guide me properly.

- The shipping was quick and exceeded my expectations. I ordered on a Thursday before a holiday weekend and the parts were at my mechanic's place 3 business days later. Best part is that everything was as expected. No missing parts and a few hours later the suspension was built and installed and my truck looks and drives perfectly.

I will totally order from these guys again. They won my loyalty. Highly recommend.

Date of experience: July 11, 2022
Washington
1 review
0 helpful votes
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Great all around
July 3, 2022

Great products, excellent service and customer service is great. This will be my new go to site for my future purchases.

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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OME 3.5 Inch
June 27, 2022

Fast shipping, quick install, increased ride quality instantly.

Date of experience: June 27, 2022
Colorado
1 review
0 helpful votes
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First off very satisfied,
So, I have been scammed before and you can call me paranoid cause now I almost only buy from companies that exist on better business bureau, but I took a chance and I'm glad I did. I submitted my order for the gen 1 Tacoma old man EMU heavy and within about 24 hours I got a shipping notice. This was a split ship, a box and 2 leaf spring, 3pks all together. It got to me in about 5 days. However, 1 leaf spring was missing and FedEx showed it just stopped making progress at some point. I reached out flustered via email and I got a response within a few hours saying they would check into it. Within 24 hours of that first email, I was asked what l was missing and a new package was sent out. I believe expresse shipped cause i got it in what seemed like 3 days. From the first email to the shipping I think that was around 48 hours. I'm sure everyone has a nightmare story about buying stuff online, especially something that has a lot of money tired up in it. I have to say no nightmare story here. This company was courteous and communicative and despite have a shipping snafu, I would buy from them again. I know they will take care of me or any other customer and with a good attitude, which is key these days.

Also worth a mention, they send you everything you need. They kit the kit so to speak. If you buy this set up from most places, you have to toss in some exhaust hangars and you also have to punch out the bushings the springs to put in the nicer ones, but this company takes the guess work out of that and has it kitted to reduce some of that hassle. I relay appreciated that. Their kit price was extremely competitive and after seeing they add-ins that were included, it was hard to look anywhere else.

Thank you!

Date of experience: June 23, 2022
California
1 review
1 helpful vote
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4runner OME Lift
June 13, 2022

Best online experience buying parts I've had. Joel was very nice and even gave me a call to inform me of the status of my order. Hands down one of my favorite online retailers for their customer care.

Date of experience: June 12, 2022
Pennsylvania
1 review
0 helpful votes
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Great lift
June 9, 2022

Great product and the shipped fast would order again.

Date of experience: June 9, 2022