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MudifyReviews 430

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.


mudify.com
Miami, Florida, United States
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Mudify Reviews Summary

Mudify has a rating of 4.6 stars from 430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.

service
30
value
29
shipping
28
quality
118
This company responds to reviews on average within 20 days

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173 reviews

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Massachusetts
1 review
1 helpful vote
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Never again never again never again never again never again never again never again never again never again

Mudify attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2022
Kevin A. — Mudify Rep
over a year old

Hello Omar, we are very sorry that you had a bad experience with our website. As we explained to you over the phone, the kit you bought clearly states in the description the parts that are included and the ones that are not included. That is why you have to manually select the add-ons in order to be included. Please do not hesitate to reach out to us so we can properly assist you.

California
1 review
0 helpful votes
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Amazing
May 22, 2022

Quick and great customer service can't wait to get them installed

Date of experience: May 21, 2022
Texas
2 reviews
0 helpful votes
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Heavy lifting professionals
May 20, 2022

Joel and his team of professionals at Mudify simplifying the painstaking process of navigating the world of lifts, suspensions and all thing off-road. They operate a first-rate world class customer service department who are standing by to answer your questions or concerns. Thanks to Joel and Team Mudify, I am sporting with confidence a 2021 Toyota 4Runner TRDOR equipped with a 3inch Old Man Emu BP-51 full suspension ready to tackle all my off-road adventures. I highly recommend and fully endorse Mudify for all your off-road needs

J Santos
CTX-4R

Date of experience: May 19, 2022
Maine
1 review
1 helpful vote
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Excellent Customer Service
May 19, 2022

They reached out to make sure the products I ordered were what I was looking for. Excellent customer service.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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Best delivery to Hawaii!
May 18, 2022

Mudify got my lift kit to me here on the Big Island, fast and less than what everyone else quoted. It was exactly what I ordered and working out great.

Date of experience: May 18, 2022
Florida
1 review
1 helpful vote
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Since I called not only did they help me find the item I was looking for months, but they also helped me get it in time for a trip that same week. Superb service and fast shipping. Will definitely buy again.

Date of experience: May 18, 2022
Florida
1 review
0 helpful votes
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Great Experience
May 13, 2022

I was doubtful at first to buy from this website; however, they far exceeded my expectations. Great service; all my doubts were answered when I contacted them and my suspension BP51 came quickly and in perfect condition. Definitely recommend!

Date of experience: May 13, 2022
Florida
1 review
0 helpful votes
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Excellent service
May 13, 2022

Products received on time, excellent product quality and great customer service.

10/10

Date of experience: May 13, 2022
California
1 review
1 helpful vote
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Bought an ARB ZERO fridge 73qt. Everything came in tact, process was smooth and delivery was quick. Price was better than anyone else. Will definitely buy from Mudify again!

Date of experience: May 13, 2022
Florida
1 review
0 helpful votes
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Excelent
May 13, 2022

Excellent service I enjoyed the experience and the products were just as expected

Date of experience: May 13, 2022
Florida
1 review
1 helpful vote
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Just had it installed! Absolutely love it! The ride is amazing. Great product. - Rick

Date of experience: May 12, 2022
California
1 review
1 helpful vote
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Mudify & ONE BP-51
May 10, 2022

Great experience with Mudify; my parts were shipped fast and exactly what I was looking for!

The BP-51 suspension is amazing; quality ride, built tough, looks great.

Date of experience: May 9, 2022
Oregon
1 review
1 helpful vote
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Awsome company
May 8, 2022

Modify was amazing to order from, had a few questions on parts and was give fast and informative response. The team is knowledgeable and with you every step of the way, a+ for reaching out after the order was placed. It gives the customer a sense of caring that not enough companies do. There site is easy to navigate with clear and precise options. Making shopping effective and finding what you want a breeze. Product arrived very fast and well packaged. Will using modify more for future purchases.

Date of experience: May 8, 2022
Ohio
1 review
0 helpful votes
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Emo 3" lift
April 30, 2022

Joel with Mudify was very helpful and insightful getting me set up with a lift kit for my Tacoma. The lift was delivered quickly. Good service overall.

Date of experience: April 30, 2022
Texas
1 review
1 helpful vote
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Large order consultation, purchase and shipment went beautifully. Short story, FedEx screwed the pooch on one of the boxes. Joel and Mudify assessed rapidly the FedEx was at fault and shipped a duplicate box immediately. Well before FedEx sorted their BS. The first box is still lost in the ether, yet my parts are inbound to my home. That earns Mudify the honor of being the first place I look on next orders. Excellent job guys. Thank you.

Date of experience: April 20, 2022
Kevin A. — Mudify Rep
over a year old

Thank you so much for your kind review Joshua, We're glad everything turned out the right way! All the best, and enjoy your new accessories!

California
1 review
0 helpful votes
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OME 3" Kit
April 20, 2022

Great customer service, friendly, know and helpful.

Date of experience: April 19, 2022
Kevin A. — Mudify Rep
over a year old

Thank you so much for your review, Tim!

Curacao
1 review
0 helpful votes
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Awesome to work with
April 15, 2022

Found these guys online and order a lift because they were one of the only companies to have it in stock. Ordered it, communication was great, and delivery was prompt on point. Will definitely be using this company going forward.

Date of experience: April 15, 2022
Mudify O. — Mudify Rep
over a year old

Thank you so much for your review, Denise!
This really helps us grow!
Best,
The Mudify Team

Maine
1 review
0 helpful votes
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Great customer service
April 11, 2022

I had questions of the specifications of the Old Man Emulift for Tacoma with the Nitrocharger shocks and medium load springs. I received quick answers and the rep even took the time to discuss diff drops and carrier bearing angles!

Date of experience: April 11, 2022
Kevin A. — Mudify Rep
over a year old

Thank you so much for your review, David! We're always glad to help!

Canada
1 review
2 helpful votes
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Great!
March 31, 2022

Mudify was a great company! I ordered to Canada and it came in good time and the staff got back to any emails and questions right away! Great service.

Date of experience: March 30, 2022
Florida
1 review
0 helpful votes
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Suspension
March 23, 2022

The experience was good and items arrived sooner than expected.

Date of experience: March 23, 2022
Mudify O. — Mudify Rep
over a year old

Jason, thank you so much for your review! Maybe next time we will get 5 stars!