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MudifyReviews 430

4.3

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From the business

Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.


mudify.com
Miami, Florida, United States
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Mudify Reviews Summary

Mudify has a rating of 4.3 stars from 430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.

service
30
value
29
shipping
28
quality
119
This company responds to reviews on average within 17 days

Instant Feedback

173 reviews

We monitor reviews for authenticity

Virginia
1 review
2 helpful votes
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Project pocket change
March 4, 2023

Joel was on it called checked by phone on my order made sure we had everything correct and sent it

Date of experience: March 4, 2023
Thaisbely F. — Mudify Rep
over a year old

Hi Matt, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!

Texas
1 review
2 helpful votes
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I
February 27, 2023

I got half the order just waiting on the rest thank you

Date of experience: February 26, 2023
Thaisbely F. — Mudify Rep
over a year old

Hi Tanner, thank you for taking the time to leave us a 5-star review. Your feedback is greatly appreciated!

Virginia
2 reviews
2 helpful votes
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Great product and great company
February 13, 2023

Everything was shipped on time and arrived in perfect condition and someone from mudify reached out before it shipped to double check all the details.

Date of experience: February 13, 2023
Thaisbely F. — Mudify Rep
over a year old

Hey Jack, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!

Florida
1 review
1 helpful vote
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Excellent customer service by Eddie!
February 2, 2023

Highly recommend Mudify and would purchase from them again. Eddie was a great help over the phone and was extremely patient, while helping me setup my purchase.

Date of experience: February 2, 2023
Thaisbely F. — Mudify Rep
over a year old

Hey Ty, thank you for taking the time to leave us a review. We’re pleased that Eddie was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!

California
1 review
1 helpful vote
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Good customer service
January 29, 2023

Called me before sending out product to verify. A++

Date of experience: January 28, 2023
Thaisbely F. — Mudify Rep
over a year old

Hey Thomas, thank you for taking the time to leave us a review. We appreciate your feedback and will use it to continue providing the best service possible!

Georgia
1 review
2 helpful votes
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Top Notch Service
January 28, 2023

The Mudify team is a breath of fresh air in a typically poor customer service industry. They went about and beyond to assist me on my order for a great deal and delivered in a timely manor. Part of my order was on a brief back order and they immediately called and texted me to inform what was going on and how to proceed. I had no problem waiting and they took excellent care of making it right! Would 100% buy again.

Date of experience: January 27, 2023
Thaisbely F. — Mudify Rep
over a year old

Hi Zach, your input is very valuable to us, thank you for taking the time to leave a review and endorse our good work, this really motivates us! We appreciate your feedback and will use it to continue providing the best service possible.

Colorado
1 review
1 helpful vote
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Miguel was very helpful in answering my questions. Lift kit showed up in 1 week. Thanks for all the help.

Date of experience: January 25, 2023
Thaisbely F. — Mudify Rep
over a year old

Hi Darryl, we’re pleased that Miguel was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible. Thank you!

Colorado
1 review
1 helpful vote
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Good customer service
January 22, 2023

Great overall experience! Customer service helped get me the rims I wanted at a fair price.

Date of experience: January 22, 2023
Thaisbely F. — Mudify Rep
over a year old

Hi Joseph, thank you for taking the time to leave us a review. We appreciate your feedback and will use it to continue providing the best service possible!

Utah
1 review
3 helpful votes
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Great service!
January 17, 2023

Miguel helped me with my order and he was super professional and helpful. I thought I was missing a part and he get me the tracking number and it arrived the next day.

Date of experience: January 17, 2023
Kevin A. — Mudify Rep
over a year old

Hey Jared, thank you for sharing your thoughts on our company. We are glad Miguel could help! We appreciate your feedback and will use it to continue providing the best service possible.

Nevada
3 reviews
0 helpful votes
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Quick shipping
January 9, 2023

Everything arrived quickly and install is complete as planned.

Date of experience: January 9, 2023
Thaisbely F. — Mudify Rep
over a year old

Hey Justin, your input is valuable to us, thank you for your taking the time to leave a review and endorse our good work! This really motivates us!

Washington
1 review
0 helpful votes
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Great Customer Support
December 30, 2022

Easy to find what I needed. Staff is super friendly and knowledgeable.

Date of experience: December 30, 2022
Thaisbely F. — Mudify Rep
over a year old

Hey Randall, thank you so much for taking the time to review our service. Your feedback is greatly appreciated.

California
1 review
0 helpful votes
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Great customer service!
December 16, 2022

We ordered a lift kit from Mudify and it shipped very quickly - however, one leaf spring got lost in transit and never arrived to us. Thaisbeth at Mudify helped to remedy the situation and provided quick and extremely helpful communication during the whole process. They were able to send us a new leaf spring which delivered quickly without issue. We're so appreciate of the wonderful support we received on our order!

Date of experience: December 16, 2022
Thaisbely F. — Mudify Rep
over a year old

Hey Ellie, we’re pleased that Thaisbeth was able to provide you with exceptional service and helped you resolve your issue quickly. We appreciate your feedback and will use it to continue providing the best service possible. Thank you!

Montana
1 review
1 helpful vote
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Kit was great easy to install
December 12, 2022

Great easy to work with priced matched and fast shipping

Date of experience: December 11, 2022
Thaisbely F. — Mudify Rep
over a year old

Hey Adam, thank you for taking the time to leave us a 5-star review. We really appreciate it!

Vermont
1 review
1 helpful vote
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Perfect
December 8, 2022

Gives the vehicle a better ride quality over stock, rugged look and peace of mind when replacing 100,000 mile stock componentry.

Date of experience: December 8, 2022
Thaisbely F. — Mudify Rep
over a year old

Hi Richard, thank you for taking the time to leave us a 5-star review. We really appreciate it!

South Carolina
1 review
0 helpful votes
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Over and above…
December 5, 2022

Service was great. Got my quick needs handled same
Day and stemless. Miguel on the chat was knowledgeable and got it done. Thanks again.

Date of experience: December 5, 2022
Thaisbely F. — Mudify Rep
over a year old

Hey William, thank you for taking the time to leave us review. We are glad Miguel could help! We appreciate your feedback and will use it to continue providing the best service possible.

California
1 review
0 helpful votes
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Quality Parts
November 30, 2022

Impressed with quality of springs, coils, shocks received. Shipped in two different deliveries that I was not notified until after I inquired I was missing parts.

Date of experience: November 30, 2022
Kevin A. — Mudify Rep
over a year old

Javi! Thank you for your feedback. We are sorry for not notifying you on time of the shipment split. We always want to deliver as fast as possible, and that's why we sent you the inventory from different inventories. Hope we can serve you better next time!

Nebraska
2 reviews
0 helpful votes
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AWESOME CUSTOMER SERVICE!
November 16, 2022

Thaisbeth went above and beyond to help me out with my situation... with actual phone calls and very quick and responsive emails. Kudo's Thaisbeth! And thanks again. Solid 5 star company.

Date of experience: November 16, 2022
Wyoming
1 review
1 helpful vote
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The team at Mudify were great to deal with from the beginning. Sales team was responsive and knowledgeable. Customer support team jumped on a shipping issue and resent missing items that the shipper lost. Just a great experience. Thank You.

Date of experience: November 4, 2022
Florida
1 review
0 helpful votes
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Great experience!
October 21, 2022

Love that they call to verify order and make sure you have everything you will need.

Date of experience: October 20, 2022
Kevin A. — Mudify Rep
over a year old

Thank you so much for your review, Josh!

New York
1 review
0 helpful votes
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Awesome products, thanks OME
October 19, 2022

Very fast shipping, great customer service, communication was excellent. I would definitely buy from them again.

Date of experience: October 18, 2022
Kevin A. — Mudify Rep
over a year old

Thank you so much for your review Jared!